They had the van for 7 weeks for MOT and some, expensive but straight forward, repairs. The ladies on reception were pleasant and helpful but seemed unable to provide updates on progress. When asked f... Ver más
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Consulta las opiniones de los clientes
Lee Heaps the salesman. He offered a first class service and made the whole customer experience from start to finish a pleasure to deal with. He made it a pleasure to deal with Mercedes and i as a cus... Ver más
La empresa ha respondido
Mark Benson is a fantastic menanic and person. He has looked after my vechile for 6 years. His work is first class but he also spends time to sit and discuss things in order to keep ahead of things fo... Ver más
La empresa ha respondido
Every step painless and great communication Lee and Scott very informative and nothing was too much trouble Definitely purchase again from them
La empresa ha respondido
Información sobre la empresa
- Concesionario Mercedes Benz
- Concesionario de camiones
- Mantenimiento y reparación de automóviles
- Taller de reparación de automóviles
- Tienda de repuestos de automóviles usados
Escrito por la empresa
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Información de contacto
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Reino Unido
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Excelente
527 opiniones
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Excellent service from Northside Trucks Immingham
Excellent service from service reception through to the vehicle technicians , the repair was carried out professionally and as i waited with the vehicle was updated on progress on a regular basis
26 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Nigel
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Initial contact was really good
Initial contact was really good. The lady on reception was very helpful her name was Michelle. and the service with the repair on the day was quick and efficient.
21 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Kevin
Thank you for choosing Northside and taking the time to leave your kind review.
We're delighted to hear that your initial experience was positive and that Michelle made such a helpful first impression, we’ll be sure to pass on your kind words to her and look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent customer service from Jo
Excellent customer service from Jo. Polite and professional. This is the third time we have used Mercedes York. Good friendly staff
29 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi APM Executive Travel
Thank you for your kind feedback.
We’re glad Jo looked after you so well and that you continue to enjoy our friendly service. We really appreciate your loyalty and look forward to seeing you again.
Kind regards
Customer Care Team
Fantastic Response - thank you.
I had a problem with the brakes on my Mercedes based motorhome. I called in with no appointment and “Matt” helped me immediately, identified and issue and sorted it for me. So appreciated by me, I was on my way from Edinburgh to Spain and would have been lost without the help I received.
28 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Sandy
Thank you so much for taking the time to leave a 5* review. We’re really pleased Matt was able to help get your Mercedes motorhome sorted quickly and safely, especially with such a long journey ahead of you. We’ll make sure your feedback is passed on to him.
We truly appreciate you calling in and are glad we could help get you back on the road to Spain. Wishing you safe travels and a fantastic trip.
Kind regards
Customer Care Team
hi mjb excavations the service we get…
hi mjb excavations the service we get is verry poor\when we ring nobody answers phone\when you take somthing in for a problem rectifying it usualy has to be returned 2\3\4\ ties beffor it is sorted comunication is attrshous but the truck is generaly good its just the service
11 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Sam
Thank you for bringing this to our attention.
Please can you email your registration number to feedback@northside.co.uk to enable us to look into this matter further for you.
Kind regards
Customer Care Team
Josh was there to help when needed…
Josh was there to help when needed most, all underway in no time thank you Josh
1 de mayo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Duncan
Thank you for choosing Northside and taking the time to leave a review.
We'll be sure to pass on your appreciation and look forward to seeing you again in the future.
Kind regards
Customer Care Team
Labour is charged at £165 per hour + VAT
Travelled 1.5 hours for service appointment to find out that it had not been booked so had to return the following week - asked if a sticking handbrake could be looked at at the same time. When I returned I was told that van needed a new compensator (relatively cheap mechanical part that with proper maintenance should not sieze) - no work was done but I was charged £190 for inspection (on top of service) van was only with them for 2 hours total- I was then sent a quotation for various items totalling just under £1800 - including 2 new tyre that have 4mm tread which have maybe another 15000 miles left on them - not happy at all talk about upsell - Got new Vito on order from Listers at Lincoln happy to travel to get good service.
13 de abril de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Jill
Thank you for your review. We appreciate you taking the time to share your feedback with us.
We’re sorry to hear about your experience and would like to look into this matter further.
Could you please email your vehicle registration number to feedback@northside.co.uk so we can locate your details and investigate this for you.
Kind regards
Customer Care Team
I phoned Mercedes 24h help line and one…
I phoned Mercedes 24h help line and one of your fitters came out to your vehicle the gentleman`s name was Dave and he was very helpful and could not do enough to help us. Dave is a credit to your company, and I can’t thank him enough for his help.
31 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Alan
Thank you so much for taking the time to leave your kind review. Dave is a valued member of our team and we'll make sure your comments get passed on to him.
Thank you once again for you 5* review.
Kind regards
Customer Care Team
I have a 2021 Vito
I have a 2021 Vito. My first positive experience with Northside Truck & Van in Sheffield was at the end of October 2025. When I went to collect something from the parts department, I met Will for the second time – a really friendly and helpful chap. I mentioned to him that the top of the windscreen on my newly purchased van was cracked. Will selflessly rang a few places and helped me sort out the problem – I’m very grateful to him for that.
My second experience concerned floppy parking brake pedal. I met Kane in the service department, who was very nice and polite. Kane patiently and kindly explained all the procedures to me, and after paying a deposit, the van was not only diagnosed but also repaired in no time. Kane and his colleagues said that this service would be free of charge and that the deposit would be refunded to me in accordance with company policy. A big thank you to Kane as well. Just to add I have received the refund.
Based on these two experiences, I think Northside Truck & Van in Sheffield has a brilliant team who are always happy to help. I will definitely be using their services again.
Thank you
9 de abril de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Piotr
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear Will and Kane were able to help and make everything work smoothly for you.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Josh was an excellent technician
Josh was an excellent technician, we weren’t waiting long, very knowledgeable, very professional and pleasant.
He got us sorted in no time. Would highly recommend Mercedes York. Thank you team.
5 de abril de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Adam
Thank you for choosing Northside and taking the time to leave your feedback.
We'll be sure to pass your kind words on to Josh and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great van just what we needed 💪💪
20 de marzo de 2026
Respuesta de Northside Truck & Van
Dear Mrs P
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind Regards
Customer Care Team
The staff are great
The staff are great. They do what they promise.
Went the extra mile for us.
Many thanks.
30 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Pantafarn
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Disappointed
My van was booked in on a Wednesday. I turned up at 9am and was told it would be taken in straight away. Service completed Friday 2pm. I also ordered a replacement door to be collected with the van which they forgot to order.
You can make up your own mind if this is acceptable.
13 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Richard
Sorry to hear you were unhappy with the experience. In order for us to look into this properly and check the booking details, could you please email your vehicle registration number to feedback@northside.co.uk
Once we have that, we’ll review what happened with the timing of the service and the replacement door order and get back to you.
Kind regards
Customer Care Team
Great service as always from Jo and the…
Great service as always from Jo and the team.
Totally recommend
No 26 Reg MVX
11 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Mike
Thanks you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Wonderful job very fast and very…
Wonderful job very fast and very professional , Karolina from customer service very helpful and professional
10 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Michal
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Great service, went out of way to sort issue. Highly recommended. Thanks to Tom and Laura for going above and beyond.
4 de marzo de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Phil
Thank you for the great feedback and recommendation. We're glad we could help resolve the issue for you. We'll be sure to pass your kind words on to Tom, Laura and the rest of the team.
Kind regards
Customer Care Team
Thankyou Tom
4 de febrero de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Dear Exrelax Beds Ltd
We're glad that your issues have been resolved and thank you for taking the time to leave an updated 5* review.
Kind regards
Customer Care Team
Purchased two 92 AH batteries for my…
Purchased two 92 AH batteries for my 907. York did not have them so they immediately arranged with Hull branch to drop the batteries over to me at my address in York.!
The service I received from the gent on the phone was a true breath of fresh air. Prompting me to look up the company as i had not been aware of them. From that interaction and reading the reviews without a doubt I will be getting all my future maintenance carried out by Northside. The Gent who took my enquiry came across so knowledgeable and took time to listen to me . Just shows having the right staff in all areas pays off. Thank you.
28 de enero de 2026
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Robert
Thanks so much for the great review! We’re glad we could sort the batteries quickly by getting them over from Hull to York.
Really appreciate the kind words about our team and we’ll be sure to pass that on. It means a lot to hear that the service and knowledge made a difference.
Thanks again for choosing Northside, we look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service
Excellent service, job well done.
Well looked after, helpful friendly staff.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Northside Truck & Van
Hi Andrew
Thank you for choosing Northside.
Thank you so much for your kind feedback We’re glad you felt well looked after and that our team at York made a positive impression.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Callum made the purchase stress free and simple.
Callum the salesman was very honest and easy going. No salesman bravado and made the sale straightforward and stress less.
8 de enero de 2026
Respuesta de Northside Truck & Van
Hi Adam
Thanks for the great feedback. We’re so pleased Callum was able to make the purchase easy and stress free. He’ll really appreciate your kind words.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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