Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Ver más
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Consulta las opiniones de los clientes
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Ver más
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Ver más
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Ver más
Información sobre la empresa
- Servicio de telefonía e Internet
- Proveedor de Internet
- Proveedor de servicios de Internet
- Operador de telefonía móvil
- Servicio de pago
- Compañía telefónica
Escrito por la empresa
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Escrito por la empresa
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Información de contacto
4,1
Muy bueno
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful
Very helpful, spent lots of time making sure we were working. Really went the extra mile.
8 de abril de 2025
Helpful Customer Service
Daniel was very helpful on the live chat. He was clear, prompt and resolved my issue straight away.
3 de abril de 2025
Excellent customer service agent who…
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job.
I hadn't received a source of income until the first JSA payment in mid March 2025, 3 days after the bill payment was due.
3 de abril de 2025
Thank you very helpful
2 de abril de 2025
Ryan was very quick and helpful
1 de abril de 2025
Internet went down due a small issue…
Internet went down due a small issue was back up and running very quick and easy
Great help from Gabriel
Very helpful and polite
29 de marzo de 2025
Very efficient and knowledgeable
Alistair was very efficient and got me back up and running quickly,
31 de marzo de 2025
THE OPERATOR WAS VERY HELPFULL
29 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Every 10/15 min connection lost
Every 10/15 min connection lost . Too much hassle 🥹🥹
28 de marzo de 2025
Opinión espontánea
Respuesta de Onebill Telecom
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Onebill Team
Awful company
Awful company! Keep putting your bills up and up, plus add on random products without your approval, and even when you remove them, they add them straight back. Don't get seduced by a short term offer as your long term experience will not be good...
5 de marzo de 2025
Opinión espontánea
Respuesta de Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Absoloutely the worst service
Absoloutely the worst service. Had massive issues spoke to escalation team, and then the provision team, was told would have a call back on the 20th of March from the provision team, been on hold now for 45 minutes trying to get through to someone as have had no follow up regarding my order which is already 1 month late, and promises of call backs just liesz!
24 de marzo de 2025
Opinión espontánea
Respuesta de Onebill Telecom
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Onebill Team
Sammy was patient & knew what he was…
Sammy was patient & knew what he was talking about. He sent me an email with a picture, so I could see what I had to do next. He is going to call back before 5pm, with next steps, once he has monitored the broadband for an hour or so.
22 de marzo de 2025
She was helpful instructor to do what i…
She was helpful instructor to do what i wanted to do.
21 de marzo de 2025
Quick sensible and polite
Quick sensible and polite, a wonderful service. Thank you
21 de marzo de 2025
I had phoned and cancelled your service…
I had phoned and cancelled your service a week or more ago as l was still in contract with Focus , but was still getting msgs about you coming to change line and he reassured me it was all cancelled and not to worry so excellent service from Elliot thank you
20 de marzo de 2025
The guy on the other end was superbreally…
The guy on the other end was really helpful, even on hold he came back to me to say it won't be long
Corrected my phone issue
Very pleased
18 de marzo de 2025
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