Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Ver más
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Consulta las opiniones de los clientes
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Ver más
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Ver más
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Ver más
Información sobre la empresa
- Servicio de telefonía e Internet
- Proveedor de Internet
- Proveedor de servicios de Internet
- Operador de telefonía móvil
- Servicio de pago
- Compañía telefónica
Escrito por la empresa
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Escrito por la empresa
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Información de contacto
4,1
Muy bueno
2 mil opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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CSA Abdul was excellent 👍 he…
CSA Abdul was excellent 👍 he immediately understood the issue and offered a solution! I have the new ATA box to be able to use my Oyster machine. He got the back office to configure the ATA box assigned the phone number and everything worked! Thank you Abdul for going above and beyond to fix my service!
18 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
This company are a disgrace
This company are a disgrace we've been with them for six years and there line was your call would be answered in five rings WHAT A JOKE When you have been waiting 35 minuets and sick of hearing there pathetic excuse of your call is Important to us.then when some one answers and you tell them the problem they transfer you only to wait another40 minutes . when I speak to the next person and explain they turned off our land line THREE MONTHS AGO and have still not sorted out our landline he then says there been a problem and someone will ring me on Wednesday on my mobile of which they have diverted all my business calls through which I was unaware of .then I ask why as it cost me over three hundred pounds so far this year he can't tell me he will have to transfer me to billing department .I was seething what a joke I waited another 45 minutes till 6 o clock and no answer I gave up .When they ring me on wedensday I will be canceling my contract .......
potato
17 de marzo de 2025
Opinión espontánea
Respuesta de Onebill Telecom
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Onebill Team
The person on the other end quickly…
The person on the other end quickly responded. Was polite. And sorted the sorted the problems out very effectively without waffling on.
17 de marzo de 2025
He listened to me.
He listened to me.
I could hear and understand what he was telling me.
Very helpful.
Thank you.
12 de marzo de 2025
Sorted problem
7 de marzo de 2025
Great customer adviser !
6 de marzo de 2025
Very happy with Mohammed doing very…
Very happy with Mohammed doing very good costumer service
6 de marzo de 2025
Forlan was a great help and resolved…
Forlan was a great help and resolved the issues with our internet.
5 de marzo de 2025
Sammy sorted out the issue with my…
Sammy sorted out the issue with my phone in 5 Minutes
5 de marzo de 2025
Special thanks to Jamie today
Special thanks to Jamie today.
Great customer service. Helpful and even when the line went dead he called me back and didn’t have to use the automated service to reach him again
Thanks for today !
5 de marzo de 2025
Broadband issues
Forlan was absolutely amazing service was disconnected but he went out of his way to restore the broadband service would highly recommend using this broadband company
4 de marzo de 2025
Sylvanus on your technical support team…
Sylvanus on your technical support team dealt with my issue today with a a pleasant, professional, efficient manner. Thank you
26 de febrero de 2025
Sorted problem fast
25 de febrero de 2025
Very polite and managed to sort both…
Very polite and managed to sort both issues that I had raised. Been a customer for 15years and with this service hopefully another 15 years
24 de febrero de 2025
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