Osprey Action Sports Opiniones 

5078
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on... Ver más

Valorada con 1 estrellas sobre 5

I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver más

Valorada con 5 estrellas sobre 5

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver más

Información sobre la empresa

  1. Tienda de surf
  2. Tienda de patinetas
  3. Tienda de skateboarding

Escrito por la empresa

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(5078)

502 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

All seemed good to me

All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on Osprey own website so bought 3 pairs of wetsuit boots on here , there was a discount code I could use and also they actually arrived very quickly, in time for holiday. They were comfy and worked well on stony beach in Croatia. I would absolutely buy from here again and would recommend.

10 de agosto de 2026
Valorada con 1 estrellas sobre 5

Nightmare purchase

I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service has been a nightmare. Countless emails and I am still waiting for a refund several weeks later . Suppose I’m surprised as I always considered Osprey to be such a reputable brand.

3 de agosto de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

Great Trolley.

Great Trolley.
Wanted a trolley for a easier trips out with the kids. looking around |I chase the Navy Beach trolley. Quick delivery, good price and so far a great investment for trips out... no more bags.

2 de agosto de 2026
Valorada con 1 estrellas sobre 5

Zip broken in the bag when it arrived…

Zip broken in the bag when it arrived sent it back seller got back to.me eventually then I sent pictures and I heard nothing....refund on its way

5 de agosto de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

I sorry to hear about the issue you have had.

I have arranged for one of my colleagues to contact you to get this matter resolved.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

Osprey have been very efficient…

Osprey have been very efficient regarding my order. Despite the courier losing the first order and then damaging the second. I cannot fault the response from Osprey to resolve the problem.

3 de agosto de 2026
Valorada con 5 estrellas sobre 5

1 went a stray.

I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chance to say and told me the board had gone missing offering me a replacement or refund. They dealt with the matter quickly and efficiently I was very impressed. I shall definitely be buying the next board for my grandson from them.

5 de agosto de 2026
Valorada con 1 estrellas sobre 5

Lack of communication for returns

Lack of communication for returns. A really slow process with no updates unless you ring them. Wouldnt recommend. Only 1 item has been refunded!!!!!!

6 de agosto de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning,

We’re sorry to hear that you remain unhappy with your experience.

We have reviewed your order and can confirm that refunds have been issued for both returned items. We apologise for any inconvenience caused during this particularly busy period and hope that the refunds are reflected in your account shortly.

Thank you for taking the time to share your feedback.

Kind regards,
Customer Service Team

Good morning,

We’re sorry to hear that you were unhappy with your experience and the timescale of your return.

We can confirm that your return has since been processed and your refund has been issued. We apologise for any inconvenience caused during this particularly busy period and appreciate you taking the time to share your feedback.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

Order too small

Order too small , returned 5/8/26 , emailed 3 times , sent proof of return, still no refund. Very poor service

4 de agosto de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

Customer service is dreadful

Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailing. Very disappointing would be reluctant to order direct from you again despite liking the product

4 de agosto de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning,

We’re sorry to hear that you’ve been disappointed with your experience.

I can see that one of my colleagues has now resolved this for you.

Please accept our apologies for the delay at this busy time.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

Reasonable pricing

Reasonable pricing, had in stock exactly what I wanted and was shipping straight away. Couldn't ask for better service.

28 de julio de 2026

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