North Oxford MINI Opiniones 

176
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... Ver más

Valorada con 5 estrellas sobre 5

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... Ver más

Valorada con 5 estrellas sobre 5

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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(176)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Today I collected my 4th mini from…

Today I collected my 4th mini from Ricky. The process of him sourcing me a car to my exact specification, to the viewing and patience of me making my mind up has been brilliant. From start to finish his knowledge and professionalism has been second to none. Ricky has been the reason I have continued to purchase my cars from this dealership. However, I would add that all staff make you feel very welcome and the coffee is very good !!

16 de mayo de 2023
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi Lizzie, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Ricky always provides brilliant customer service and consistently delivers a positive experience. Thank you for your continued loyalty and look forward to welcoming you back in the future!

Valorada con 2 estrellas sobre 5

They don't answer their phone

I needed to get my Mini in for a recall service but using their advertised number (01865 319 099) was a complete failure. You first get a woman's voice telling you they're going to record, and then a man's voice with options. No matter which option I chose, the line rang and rang. This happened over several attempts in the last two weeks so it wasn't just the Bank Holiday weekends. I finally got through to the sales team line, then went several rounds of non-stop ringing, then a receptionist, and finally the service department. Please, North Oxford Mini, fix this!

9 de mayo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Janet, thank you for taking the time to share your feedback. We apologise for your recent experiences with our phone system. We have to agree with you on this one and have recently made changes to the phone system, we are also recruiting to add to the team to resolve the issue. We do hope this hasn't hindered your entire experience with us, and we look forward to welcoming you to showroom.

Valorada con 5 estrellas sobre 5

Great service highly recommend this…

Great service highly recommend this dealership

4 de mayo de 2023
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

A great dealership - thoroughly recommended!

We collected a new Mini Cooper S last weekend, and the whole process from start to finish was a real pleasure. Darren and Rhys really looked after us – no pushy sales techniques, just great service and a clear desire to look after their customers. A great deal (on both the new Mini and the car we were trading in), speedy responses to email queries, fantastic hand-over experience. Thoroughly recommended (and the car’s amazing too!).

29 de abril de 2023
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear the team provided brilliant customer service and we look forward to sharing your positive comments with them. Take care and we look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Excellent experience

Today I collected my new Mini Cooper,
The service I received from Rhys was excellent from start to finish,
Rhys kept me up to date throughout the whole process,was very helpful, kind and understanding, helping me get exactly the right car for me,
I would highly recommend.

30 de abril de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Lynette, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

A perfect customer experience

We picked up our approved used JCW yesterday . The whole customer experience was exceptional. Rhys was professional and yet personable throughout the purchase, listened and provided super service. The purchase, negotiation and handover was completely painless. He paid particular attention to my wife’s concerns about driving in the U.K. in comparison to her life long experience of driving in Ukraine
. Thanks again

22 de abril de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Robert, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

We purchased our approved used…

We purchased our approved used countryman mini from North Oxford Mini. Rhys made the entire experience easy and comfortable, really honest and would highly recommend. What’s great is his approach to customers and positiveness. Thanks too to Ben for his input and help. 5star service BS & SW 22.03.2023

22 de abril de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Mr Sajoe, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Great help and advice from Emily Thomas

Thanks so much to Emily Thomas for being super kind and patient and taking the time to answer our questions and help me work thru all the choices.

This is the second MINI I've purchased and the second with Emily's help.

I find the process of buying a car quite scary because there are lots of questions and forms and it's a huge amount of money, but Emily is really happy for me to go at my own pace and to her credit, it's resulted in 2 car purchases in 3 years and we couldn't be happier.

I'm very happy to recommend Emily to anyone who's considering buying a MINI

4 de marzo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Andrew, thank you for taking the time to share your experience! It is fantastic to hear Emily delivered brilliant customer service and we look forward to sharing your comments with her. Thank you for your business and continued loyalty, we look forward to welcoming you back again when the times comes.

Valorada con 5 estrellas sobre 5

I have just sold my Mini

I have just sold my Mini to North Oxford BMW and they made it such an easy and trusting experience. Roger collected and i had payment in my account before they left. Both of the guys collecting were very helpful, many thanks

31 de marzo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Rochelle, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that Roger and the team provided brilliant customer service and delivered a seamless experience for you. Thank you for your business.

Valorada con 5 estrellas sobre 5

Good communication, great service

BMW north Oxford bought our mini from us via Carwow. Communication started as soon as the sale was agreed and continued every step of the way until they collected the car. The whole process was smooth and painless and one that I can’t fault.

29 de marzo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Richard, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that the team provided brilliant customer service and delivered a seamless experience for you.

Valorada con 5 estrellas sobre 5

Great Dealership and great people.

Great Dealership and great people.

Would highly recommend Oxford Mini. They set a high standard for dealership customer service.

28 de febrero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Rob, thank you for taking the time to leave us a fantastic five star review. Take care and we look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

Just received our brand new mini..

Just received our brand new mini... They made the entire process very easy and clear, the waiting time was 6 months from the point when we placed the order... It's a while, but everything has been done inside of the deadlines! Honestly we received one week before than expected;)

6 de marzo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Joice, thank you for taking the time to leave us a fantastic review. It's great to hear that you had a great experience and that the team were able to provide quality service and delivered a positive experience for you despite the wait. Take care and enjoy your new Mini!

Valorada con 5 estrellas sobre 5

Just sold our JCW clubman to North…

Just sold our JCW clubman to North Oxford mini and the process has been effortless.
Darren Kench has been very professional and kept us up to date through the whole process and a big thank you to Roger who arrived to collect the car despite the weather, Roger was polite and again kept us updated through the physical handover.
Would most certainly recommend and would use again if the opportunity arises.

10 de marzo de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Alex, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Darren and Roger were able to provide such a seamless and enjoyable experience for you. We will enjoy sharing your positive feedback with them both! We look forward to doing business with you again in the future.

Valorada con 5 estrellas sobre 5

5* Mini Dealer

Katie was friendly, knowledgeable and professional. My purchase was straightforward and quick and she went the extra mile to ensure that everything went smoothly. This is my first experience here and I shall be back for all servicing and advice in the future. The waiting area was spacious and so waiting for a service or MOT would ensure overall comfort and Wi-Fi on IPhone was excellent. So overall a 5* experience for me!

8 de marzo de 2023
Opinión espontánea
Logotipo de North Oxford MINI

Respuesta de North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Katie was able to provide such a seamless and enjoyable experience for you. We will enjoy sharing your positive feedback with them both! We look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Highly Recommend

Excellent, friendly, welcoming, knowledgeable, informative, efficient team!

17 de febrero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Helen, Thank you for taking the time to leave us a fantastic five star review! It's great to hear that you had such a great experience and that the team were able to provide high quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

Really helpful team at North Oxford…

Really helpful team at North Oxford Mini. Sean in the Service Team was exceptionally patient and kept my repair moving with plenty of updates. This is the 2nd time I have used them, and I will do so again.

17 de febrero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Thank you for taking the time to leave us a fantastic review. It's great to hear that you had such a great experience and that the team were able to provide quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

Great customer service from North Oxford Mini

Really helpful customer service when we purchased a new car. James kept us informed at every stage and the whole process was really smooth. Great that it only took 6 weeks to get the vehicle.

16 de febrero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Jim, thank you for taking the time to leave us a fantastic review. It's great to hear that you had such a great experience and that the team were able to provide quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

Excellent service by Rhys Lines

Rhys kept me updated weekly on where my new mini was in the production process. The handover was smooth and helpful.

13 de febrero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Sarah, thank you for taking the time to leave a five star review. It is fantastic to hear that Rhys did such a great job throughout the entire process of purchasing your new mini. We hope you enjoy your new car and thank you for your business!

Valorada con 5 estrellas sobre 5

Very good experience with thanks to Rhys Lines

Very good experience with thanks to Rhys Lines who helped me get a Mini very quickly and easily.
Would definitely recommend!

14 de enero de 2023
Opinión espontánea
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Respuesta de North Oxford MINI

Hi Lewis, thank you for leaving us your fantastic review! We're delighted to read your feedback and we hope you enjoy your brand new MINI.

Valorada con 5 estrellas sobre 5

Ask for Rhys!!

My family and I had just relocated to the UK from the US and needed to buy a car asap. After visiting a few dealerships in the area, we finally landed at Oxford MINI. Rhys helped give us exactly what we were looking for within our budget. He wasn't pushy and made the process extremely easy when buying our first MINI. I would recommend this dealership and ask for Rhys!!

21 de diciembre de 2022
Opinión espontánea
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Respuesta de North Oxford MINI

Hi James, thank you for taking the time to leave your five star review.

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