Paintstop Opiniones 

62
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My 1st time using The Paint Stop and I would highly recommend the fast delivery and safe arrival of my Paint . My Farrow and Ball paint was well packaged and was also a lot cheaper than local stores... Ver más

Valorada con 5 estrellas sobre 5

First time I have used Paintstop and it won't be the last! Good prices, good stock and EXCELLENT delivery. Even better as they used DPD for our delivery (maybe they use other carriers for different a... Ver más

Valorada con 5 estrellas sobre 5

The service is amazing received product in 2 days .In my opinion the company is very good and I feel there is nothing that needs changing. You can't beat the price.

Valorada con 5 estrellas sobre 5

Great company (so far!). This is my 3rd delivery, 2 via Homebase and one direct… all Farrow and Ball paint and extras. Ordered Monday, received today Wednesday all by DPD. Really securely packaged eve... Ver más

Información sobre la empresa

  1. Tienda de pinturas
  2. Tienda de hágalo usted mismo
  3. Ferretería

Escrito por la empresa

Paint Stop Ltd is a team that have been in the decorating & hardware trade for over 30 years. Our product range is the most extensive that you will find with full paint tinting systems available for Dulux, Johnstones, Crown, Craig & Rose, Zinsser, Macphersons, Sandtex, Sadolin, Little Greene, Paint Library, Farrow & Ball and more! We also stock a full range of ready mixed paint colours from all the top retail brands.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(62)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service …

Unlike others Paintstop had the paint that I needed at a fair price and they delivered it more or less immediately. What’s not to like?

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Supplier for Farrow and Ball colours - avoid using this company

Supplier for Farrow and Ball colours, however the colour they mixed for us was a very poor match. Completely different colour to both the official Farrow and Ball tester and the F&B colour wheel.
Refused to give refund even though it was their mistake, claiming they ‘tested’ the paint and it was the right colour despite photographic evidence to the contrary!
Often it is when things go wrong that you learn most about a company’s honesty and customer service.
Don’t trust this company if you are looking for a genuine F&B colour as they cannot be trusted to supply the right colour or to deal with their mistake responsibly!

Edit following company reply -
I can confirm that the tester pot was from Farrow and Ball, the replacement paint for the decorators was purchased off the shelf (ready mixed) from B&Q and the colour tester wheel used is the official one purchased direct from Farrow &Ball. All of the colour shades on these products match perfectly, the paint supplied by Paintstop does not, so either all of the reputable company’s shades are incorrect or the customer services at Paintstop are less than truthful about their ‘testing’. I can’t post the photos here to let you make up your own mind, but I will post them on the Farrow and Ball Lovers Facebook page to warn others about purchasing from this company. My advice is just pay a little extra and deal with more reputable companies. I have also requested a return of the paint so that information is also incorrect. As it’s a full pot of 5l, I’ll donate it to a local charity who won’t mind that it’s not a perfect match to the colour it was meant to be.

13 de abril de 2026
Opinión espontánea
Logotipo de Paintstop

Respuesta de Paintstop

Your refund was refused because the colour was tested against a Farrow & Ball tester pot and was found to be exact.

We contacted Farrow & Ball to check the batch number of the base and they confirmed that there had been no other complaints regarding that base against that colour.

It is clearly stated in the listing that mixed paints are a bespoke product and are non returnable.

The photos you supplied to us bare no relation to our test against genuine Farrow & Ball products.

As the correct Farrow & Ball undercoat was not purchased along with the paint we assume that your problem was either an application error or buyers remorse.

We have been in touch to organise the return of your paint but received no reply.

For claritys sake please find a link to the results of our test.

https://cdn.shopify.com/s/files/1/0549/2526/2892/files/Perfect_match.jpg?v=1776173370

Valorada con 5 estrellas sobre 5

I have nothing but praise for…

I have nothing but praise for PAINTSTOP. Their pricing is first class and the delivery was unbelievable. We had a minor problem, but their response was typical of them - excellent. Will definitely use them again.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered 2 Sandtex samples

Ordered 2 Sandtex samples, as weren't available in local stores. They arrived well packaged and on time.
Much better than driving around looking for the samples....

26 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

My paint was delayed but customer services were great...

Just short of a 5 star review, only because my paint order was inadvertently delayed. The range and prices on offer were absolutely comparable to other large online paint outlets, and in many respects their prices far keener.

Most importantly, the response to my complaint about delivery delays was taken in good heart, and I was refunded my postage cost. Can't ask for more than that, thank you.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have ordered Farrow and Ball paint…

I have ordered Farrow and Ball paint from Paint Stop on numerous occasions and they have always been brilliant. They give the best prices and they package the paint really well to ensure no damage to the tins. Delivery has always been very quick too. Highly recommend.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive. Great service.

"I’m seriously impressed with PaintStop! My order arrived incredibly fast, and I loved having the flexibility to choose my preferred delivery company at checkout.
I did encounter a minor issue with my order, but this is where they truly shined—the customer service was top-notch, and they resolved everything quickly and professionally. Plus, their prices are significantly more reasonable than many other suppliers I’ve looked at. I’ve already placed my second order. Highly recommended!"

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paint Stop gets full marks on everything.

Full marks to this online shop. The prices are extremely competitive, the range good & delivery fast with very well packed products & no nasty surprise waiting at the checkout. I've lost count of the number of firms who want to slap on delivery charges of £30 or more & don't make it clear at the outset. Paint Stop is perfect for household supplies in an era when even DIY shops have little to show in their stores.

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely use again - fab service

The paint was extremely competitively priced, which was the main reason I chose to purchase from Paintstop. The two tins I ordered on Tuesday arrived by Thursday—very quick delivery.
They were well packaged and arrived in perfect condition.
I would definitely use them again. Fantastic service.

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great prices and service

Great prices for the items I wanted. unfortunately the courier damaged the parcel so replacements had to be sent. The problem was dealt with quickly and easily. Will definitely buy from here again

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Comprehensive and well designed offering

This was a very well designed offering and a comprehensive selection of decorating items. Very pleased with top brands at low prices, easily offsetting reasonable delivery charges. Quick delivery, well packaged. This will be my go to store for decorating, very pleased. Excellent web site.

11 de febrero de 2026
Opinión espontánea

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