Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are... Ver más
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I have booked with Panache Cruise many, many times and always enjoyed talking to their very knowledgeable staff. They have visited many of the destinations and speak with first hand knowledge. My crui... Ver más
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First class service from our personal cruise connoisseur, Nicola. This is our 5th booking with Panache in the last two years. All simple and straight forward. Competitive pricing. Good range of s... Ver más
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We have used Panache for several years now taking in a good number of cruises. The company’s general philosophy has been ongoingly a huge incentive to rebook. We have had exceptional service from b... Ver más
Información sobre la empresa
Escrito por la empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Información de contacto
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 37% de las opiniones negativas
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Nicola was extremely helpful in giving…
Nicola was extremely helpful in giving us the cruise we were looking for.
Booking and paying for the trip was made very easy by Nicola
22 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Connie,
Thank you for your kind feedback. We’re delighted to hear that Nicola was able to help you find exactly the cruise you were looking for. Her efficiency and support in making the booking and payment process so easy are qualities we’re very proud of. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Wendy was so helpful and attentive from…
Wendy was so helpful and attentive from the very first call and the many many calls of questions..patient ! Helpful! efficient 💥
22 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Matthew Quinn,
Thank you for your lovely feedback. We’re delighted to hear that Wendy has been so helpful, attentive, and patient throughout your calls. Her efficiency and friendly approach are qualities we value greatly, and it’s wonderful to know they made such a positive impression. We truly appreciate your kind words and appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
SO easy to actually speak to a human!
It is SO easy to actually speak to a human being at Panache. Not just when it comes to the initial booking, but importantly after that as your departure date approaches.
That is a very important attribute, but it can't be said for many of the other Cruise Agents.
Our normal contact was not working when we called, but Nicola quickly understood our requests and very efficiently was able to lead us to the booking.
Happy to use Panache again this time and in the future.
18 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Keith,
Thank you for sharing your excellent feedback. We’re delighted to hear how much you value being able to speak directly with our team not just at booking, but right up to your departure. Personal service is something we pride ourselves on. It’s great to know that Nicola was able to step in, understand your needs quickly, and guide you smoothly to your booking. Thank you for choosing Panache, and we look forward to supporting your future cruise plans.
Best Regards,
Panache Cruises
Faultless experience, knowledgeable and helpful - 5 Stars!
I cannot fault my consultant Wendy Mulholland, she has been superb in helping me decide on the cruise I wanted to book for 2028. She responded really quickly, even when she was not in the office she came back to me quickly on the many questions that I put to her and always with a smile. She was very thorough and offered guidance whenever I needed it. The booking process was smooth and easy and I am now looking forward to my cruise holiday knowing that she will be there if I need anything before and during the holiday. We have used Panache once before and I was very impressed so they were the first ones I got in touch with this time to book our 2028 cruise. 5 star service and I highly recommend them.
20 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Zoe Whitehouse,
Thank you so much for your wonderful feedback. We’re delighted to hear that Wendy has provided such superb support while helping you plan your cruise. Her quick responses, thorough guidance, and friendly approach are qualities we value greatly, and it’s fantastic to know they made your booking experience smooth and enjoyable. We’re also thrilled that your previous experience with Panache brought you back to us. We truly appreciate your recommendation and look forward to supporting you every step of the way as your holiday approaches.
Best Regards,
Panache Cruises
First class service from our personal…
First class service from our personal cruise connoisseur, Nicola.
This is our 5th booking with Panache in the last two years. All simple and straight forward.
Competitive pricing.
Good range of suppliers and options.
Nicola is always very helpful and nearly always available.
She works with you from start to finish, unlike some agents that pass you from sales to customer services and you never speak to the same person.
18 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Jill Smith,
Thank you for your fantastic feedback and for choosing Panache Cruises time and again. We’re delighted to hear that Nicola continues to provide you with first class, seamless service. Her dedication, availability, and support from start to finish are qualities we’re incredibly proud of, and it’s wonderful to know they make such a difference to your experience. We’re also pleased that our competitive pricing and wide range of options have consistently met your needs. We truly appreciate your loyalty and your recommendation.
Best Regards,
Panache Cruises
Professional and knowledgeable
Jill was extremely helpful in talking us through different options for our cruise. Very knowledgeable and professional. Her friendly manner gives you full reassurance on your booking.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear customer,
Thank you for taking the time to share your feedback. We’re delighted to hear that Jill was able to guide you through your cruise options with such professionalism and expertise. Her friendly, reassuring approach and deep knowledge of the cruise market are qualities we value highly, and it’s wonderful to see how much they contributed to your booking experience. Jill will be thrilled to know her support made you feel confident and well informed throughout the process. We truly appreciate your kind words.
Best Regards,
Panache Cruises
I had an amazing experience booking my…
I had an amazing experience booking my cruise with Jo! She was incredibly knowledgeable, guiding me through every detail with ease. The customer service she provided was top-notch—she answered all my questions, offered great advice, and made the whole process a breeze. I would highly recommend Jo to anyone—brilliant service and a true professional!
21 de mayo de 2026
Respuesta de Panache Cruises
Dear Aaron,
Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you had such an amazing experience booking your cruise. Providing exceptional customer service is a quality we’re incredibly proud of, and it’s fantastic to see how much Jo contributed to making your booking process smooth and enjoyable. We truly value your recommendation and are grateful you chose Panache Cruises.
Best Regards,
Panache Cruises
5 star Panache Cruises!
We have booked our cruises with Nicole Barrett at Panache for several years now. The company have a friendly staff who are always willing to help. Nicole in particular is our go to cruise connoisseur, she is excellent at listening to what we are looking for and she gives her expert advice, she tells us honestly if she feels the cruise/cruise line will be a good fit for us. Nothing is too much trouble. We like to fly from Birmingham airport if we can but most cruises tend to have flights to/from Heathrow, but Nicole will go the extra mile to try and accommodate us with Birmingham flights. She is very patient in answering all our questions. Unlike other travel agents if I ring and she is not available she will ring me back usually within minutes. We would most definitely recommend Panache Cruises and in particular Nicole.
20 de mayo de 2026
Respuesta de Panache Cruises
Dear IAN FREDERICK GOODWIN,
Thank you so much for sharing this wonderful review. We’re delighted to hear that you’ve continued to choose Panache Cruises over the years and that your experiences with Nicole have been consistently outstanding.
She will be thrilled to know how much you value her honesty, expertise, and dedication to finding the perfect cruise options for you. Her commitment to understanding your preferences, right down to doing everything she can to secure flights from Birmingham, is exactly the level of personalised service we strive to deliver. Thank you again for your loyalty and for recommending both Nicole and Panache Cruises.
Best Regards,
Panache Cruises
Would 100% recommend Catherine Divan and Panache
We have booked through Panache many times and have found the service from Catherine Divan of the highest quality and VERY professional.
She has always got us the best price and cruise packages and she is a delight to deal with !!
Nothing is ever too much trouble and she is always on hand all though the process.
Would 100% recommend her!!
5 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear joan pooley,
Thank you so much for taking the time to share this fantastic review. We’re delighted to hear that you’ve continued to choose Panache Cruises and that your experiences with Catherine have been consistently exceptional. We truly appreciate your loyalty and your wholehearted recommendation. It’s a pleasure to support your cruise plans, and we look forward to helping you create many more memorable journeys.
Best Regards,
Panache Cruises
Pure Panache We are regular travelers with panache…
We are regular travelers with panache and Nicole always gives exceptional service and advice.
20 de mayo de 2026
Respuesta de Panache Cruises
Dear colin powell,
Thank you for your kind words. We’re delighted to hear that, as regular travellers with Panache, you continue to receive exceptional service and advice from Nicole. She’ll be thrilled to know her support makes such a difference to your journeys and we truly appreciate your loyalty.
Best Regards,
Panache Cruises
My husband and I have have just booked…
My husband and I have have just booked a cruise with Lisa for a cruise on explora 1 for July 2027 .This is our first time using Panache and so far the service has been exceptional- her patience with my numerous questions!and the clear information is making all the difference and the ease of getting in contact and speedy replies we are so pleased with .
20 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Louise Hamilton,
Thank you for your lovely review. We’re delighted to hear that your first experience booking with Panache has been so positive. Lisa will be thrilled to know her clear information, patience, and prompt communication helped make your Explora booking such a smooth and enjoyable process. We truly appreciate your trust and look forward to supporting you all the way to your sailing.
Best Regards,
Panache Cruises
My experience was great because the…
My experience was great because the representative I worked with from the very beginning was so very thorough, detailed and helpful. Lonnie Fowler is a great credit to your company. His knowledge was key and he faithfully checked in regularly yet not so often that it was annoying- only helpful!
29 de abril de 2026
Respuesta de Panache Cruises
Dear Constance Judy,
Thank you for your kind review. We’re delighted to hear that Lonnie provided such thorough, knowledgeable, and genuinely helpful support throughout your booking. His attentive communication and professionalism is exactly the level of service we aim to deliver at Panache cruises and we appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Excellent service, great price
First time using this company. Booking straightforward and at a great price. Highly recommended.
15 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Teddy,
Thank you for your great feedback. We’re delighted to hear your first experience with Panache was straightforward and offered excellent value. We truly appreciate you taking the time to share your experience and for your recommendation.
Best Regards,
Panache Cruises
Panache Cruises- bespoke personalised service
Panache Cruises, Helen in particular, offer a wonderfully personalised service. Nothing is too much bother. Their communications, particularly when things don’t go to plan is clear and timely ( issue was not panache fault
But a cruise line issue that panache resolved well). I couldn’t recommend them enough.
15 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Mandy Shanks,
Thank you for your wonderful feedback. We’re delighted to hear that Helen provided such a personalised and attentive service. Clear communication is especially important when plans change, and we’re glad the team was able to resolve the cruise line issue smoothly for you. Your recommendation means a great deal to us.
Best Regards,
Panache Cruises
We received great service
We received great service, Lisa was helpful and the booking was pain free. Travel arrangements were sorted out and timings to suit. I will be booking with Lisa again.
14 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Pneus Online client,
Thank you for your kind review. We’re so pleased to hear that Lisa made your booking experience smooth and stress free. It’s great to know the travel arrangements and timings worked perfectly for you. We truly appreciate your feedback.
Best Regards,
Panache Cruises
This is the first time I've booked with…
This is the first time I've booked with Panache. Wendy Mulholland who looked after me was excellent. I found Wendy was very warm, friendly, patient, helpful, efficient and professional.
15 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Cazza,
Thank you for sharing your experience. We’re delighted to hear that your first booking with Panache went so smoothly. Wendy's warm, patient, and professional support is exactly the level of service we aim to deliver. We truly appreciate you taking the time to share your feedback.
Best Regards,
Panache Cruises
Delighted…
I have now booked with Panache twice and have found the service excellent. Wendy Mulholland who looks after us is incredibly responsive and efficient as well as being knowledheable.
14 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Mr Andrew Godfrey,
Thank you for your lovely review. We’re delighted to hear you’ve booked with us twice and had such excellent service. Wendy will be so pleased to know her responsiveness and knowledge made a difference. We truly appreciate your continued trust in Panache.
Best Regards,
Panache Cruises
Karen was brilliant and explained…
Karen was brilliant and explained everything as we were booking and made every step very easy
Thank you
17 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Mark STONE,
Thank you so much for your lovely review. We’re delighted to hear that Karen made the booking process clear and easy for you. She’ll be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Great service from Lisa.
Great service from Lisa.
We booked our next cruise on board as per instructions from Lisa. We were expecting an additional on board discount to be made to the price by the cruise company. However on our return home we discovered that this was missing. We contacted Lisa and she immediately resolved the issue. Excellent service !
14 de mayo de 2026
Respuesta de Panache Cruises
Dear Ken Hazon,
Thank you for taking the time to share your experience. We’re so pleased to hear that Lisa provided such excellent support throughout your booking. It’s great to know that, even when the onboard discount was missed, she acted quickly to resolve the issue as soon as you reached out. We’re delighted everything is now in place for your next cruise and truly appreciate your kind feedback.
Best Regards,
Panache Cruises
Nikki at Panache has been a dream to…
Nikki at Panache has been a dream to work with. Super responsive, easy to work with, great expertise, and just great energy all around. Loved the experience booking my explora cruise with them.
16 de mayo de 2026
Respuesta de Panache Cruises
Dear Jacob Brooks-Harris,
Thank you so much for your wonderful review. We’re thrilled to hear that Nikki made your booking experience such a pleasure. Her responsiveness, expertise, and positive energy are exactly what we aim to deliver, and it’s fantastic to know she helped make arranging your Explora cruise so enjoyable.
We truly appreciate you choosing Panache and for taking the time to share your review.
Best Regards,
Panache Cruises
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