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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Im not sure you can improve the shortbread while cost is key. My opinion is not of an expert critic, just my own taste. Poor flavour, too much like some generic shop, own brand biscuit. Apart from... Ver más

Valorada con 1 estrellas sobre 5

Dear Patersons, I received your Scottish Shortbread Fingers for Christmas. I didn't not open them until February 19th. They are stale. I'm very disappointed because I loved your cookies.  However... Ver más

Valorada con 2 estrellas sobre 5

We used to buy this shortbread every week unfortunately to reduce the package weight the biscuits were made much thinner. This has resulted in the flavour and texture of the biscuit being compromised.... Ver más

Valorada con 1 estrellas sobre 5

Really bad quality shortbread. How can you possibly classify these as shortbread when you can't even taste the butter?? Definitely the result of using more oil than butter to cut down on costs and... Ver más

Información sobre la empresa

  1. Panadería
  2. también en la categoría
  3. Pastelería
  4. Tienda de galletas
  5. Tienda de postres

Información proporcionada por diversas fuentes externas

With that unique Paterson's taste, golden appearance and rich melt in the mouth texture, our shortbread is naturally delicious. A treat for every day!


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(62)

21 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Now Crap

What the hell have you done! Your company deserve to go bust ! Think you have been overpowered by the health crap we are force fed , oil instead of butter , your going to lose a lot of customers , collect your P45 .

29 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

This shortbread tastes stale with the texture of cardboard. I was really disappointed with the product. It's not the sort of thing you usually write a review about but it was so awful I looked here to see if there was possibly just a bad batch, but no, it seems to be the experience of many others over some time. If there was a zero stars option I would have given it just that. I'd like to hear what the company has to say about this, but they don't seem to care as they have not responded to anyone's comments.

14 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

THEY DO TASTE STALE ALONG WITH NO…

THEY DO TASTE STALE ALONG WITH NO BUTTERY TASTE WHATSOEVER!

WHAT AN ABSOLUTE WASTE OF MY TREAT MONEY. I ALLOW MYSELF 1 £2.50 TREAT A WEEK, THIS WEEK I DECIDED ON MY FAVORITES. BUT I ATE JUST ONE, NOW IN THE BIN.
I'M DISAPPOINTED AND CROSS.

8 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed. Right away they looked thin, and the taste just didn’t happen. NOT shortbread. Tried several to be sure but the expected taste just wasn’t there.
Replacing most of the butter with rapeseed oil, while healthier, has RUINED them.
Even the dogs were reluctant to try a piece.

24 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dear Patersons,

Dear Patersons,

I received your Scottish Shortbread Fingers for Christmas. I didn't not open them until February 19th. They are stale. I'm very disappointed because I loved your cookies.  However these one with rapeseed oil are really bad, all I can taste is stale rapeseed oil.
I'm truly disappointed that I can't enjoy my favorite cookies.

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clotted cream shortbread made with…

Clotted cream shortbread made with rapeseed oil tastes like old frying oil couldn't eat them . Have been a chef for 35 years never written a review before this product gives shortbread a bad name .

8 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not nice!

Hate to write a bad review but yuk!
I absolutely love shortbread biscuits, a crumbly, buttery treat. Have bought these when all the others have sold out. Ended up feeding them to the birds after tasting them.
Hard, oily and just really unpleasant and nothing like shortbread... If you love shortbread, don't buy these!

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality of Patersons shortbread biscuits

Had box of Patersons Heritage & Jam Shortbread biscuits for Christmas and we were looking forwards to eating them, they were in date (March 2024) but they were absolutely ghastly, flavourless, no butter taste whatsoever, the nicest thing was the box with the Scotties on, my hairdresser spat hers down the toilet but the birds ate them. I did complain and received £4 in vouchers but can only buy more Shortbread by the same company, so if that's the case the vouchers are useless like their shortbread.
At least the birds will be well fed, very disappointed to say the least.
They need to look at their recipe and act on it.
Denise Waller

25 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST SHORTBREAD

Worst shortbread I’ve ever had - I took one mouthful and then chucked the rest in the bin (along with the rest of the packet).

Definitely won’t be buying it again.

9 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Flavour in Paterson’s Shortbread.

I was very disappointed in Paterson’s new recipe which used clotted cream. There is still some butter in the recipe but I couldn’t taste it and the shortbread has the consistency of a biscuit rather than shortbread.

It certainly doesn’t get my recommendation. The packet still says ‘Britain’s No.1 shortbread’ and i wonder if that refers to sales figures, flavour or something else.

It is certainly off my shopping list!

27 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don't even call them biscuits but…

I don't even call them biscuits but rubbish my wife persists every time in buying new products that they sponsor on TV frankly as soon as I tried to taste one it gave me the impression of tasting a piece of rotten fish then reading the ingredients I was disconcerted palm rapeseed niacin etc etc here's the disgusting taste probably reading the reviews here on trustpilot I deduced that the English have rightly reviewed in a negative way now through advertising sponsors they are trying to place them in Italy but they have done the math very badly however thrown in the undifferentiated absolutely not to buy

29 de septiembre de 2023
Opinión espontánea

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