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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All the staff at the Pat Robson were extremely helpful. In particular Danielle - who kept us informed every step of the way. The communication was second to none. We were selling a property and the ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really positive experience with Pat Robson & Co, particularly Abbie and Cameron, who were both friendly and incredibly helpful throughout the process. There was a slightly stressful sit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I managed my portfolio of residential properties in Newcastle on Tyne myself for 45 years. In 2023 I passed the management over to Pat Robson & Co in Newcastle upon Tyne. The manager who looks afte... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Pat Robson Estate Agents have been managing my properties since 2008. During all these years I found them so efficient that I never had any void period except for 3 or 4 days at the EOT for clean... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

Pat Robson & Co. are a leading residential sales, lettings and property management agent in Newcastle and surrounding areas. We have two offices in the Jesmond and Gosforth areas of Newcastle, which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. Both of our offices are superbly situated in the busiest parts of their respective areas for residential lettings and sales. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock, covering Newcastle upon Tyne and the wider North East England area, we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

great service in selling our property…

great service in selling our property .All the staff were very attentive and effective in keeping us well informed of progress during the process.

22 de enero de 2026
Opinión espontánea
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Respuesta de patrobson.com

Hi there, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and are glad to hear that we were able to assist you in selling your property.

Valorada con 5 estrellas sobre 5

The team were very responsive and…

The team were very responsive and helpful throughout the process from viewing the property until the completion of the AST. In particular, I'd like to thank Abbie Percival for all of her help and assistance.

16 de enero de 2026
Opinión espontánea
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Respuesta de patrobson.com

Hi Same, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass along to Abbie and the team.

Valorada con 5 estrellas sobre 5

Having dealt with the Pat Robson Agency…

Having dealt with the Pat Robson Agency for very many years, both buying, selling and as a landlord, I continue to be delighted with both their professionalism and pleasant attitude…even under sometimes stressful circumstances.

Their responses are quick and helpful …a bonus in today’s world. I would most highly recommend this agency , with enthusiastic Director Tim Nixon, and all staff to mention particularly Danielle , Ellie and Amy …

15 de enero de 2026
Opinión espontánea
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Respuesta de patrobson.com

Hi Patricia, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Valorada con 5 estrellas sobre 5

Property management

Pat Robson have been managing our rental property for several years. They are super friendly, proactive and give the updates needed to give peace of mind. 100% recommend.

6 de enero de 2026
Opinión espontánea
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Respuesta de patrobson.com

Hi Dave, Thank you for taking the time to leave us a review and for recommending our Property Management service.

Valorada con 5 estrellas sobre 5

Always Reliable and Exceptionally Helpful

As a tenant of more than 3 years with Pat Robson, they have been an amazing management agent. Any issue is solved within a matter of days and they're always happy to help. Recently I have dealt with Lettings Coordinator, Abbie, who to very tight timescales was great at arranging a variation on my tenancy. I would happily recommend Pat Robson for their property management services any day of the week.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Aidan, Thank you for taking the time to leave us a review. We are happy to hear that Abbie was able to assist you in arranging your tenancy and we will pass along your positive feedback.

Valorada con 5 estrellas sobre 5

Pat Robson is the best in business

Pat Robson is the best in business. I am saying this after working with them for more than twenty years.

20 de diciembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Nasir, Thank you for taking the time to leave us a review. We really appreciate your positive experience and recommendation.

Valorada con 4 estrellas sobre 5

I was very satisfied with the…

I was very satisfied with the organization and transparency of the agency during the house search and then the rental and signing of the contract, and our two-way communication with Ms. Abbie Percival went very well. Thank you very much.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi there, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to Abbie.

Valorada con 5 estrellas sobre 5

I had an excellent experience working…

I had an excellent experience working with Pat Robson. Special thanks to Cameron Mcllduff and Abbie Percival for their exceptional support, kindness, and professional guidance throughout the process.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Hamid, thank you for taking the time to leave us a review. Your positive feedback is great to hear and we will pass it along to the team.

Valorada con 5 estrellas sobre 5

Highly recommend - very helpful

The whole process was very streamlined and easy. Every person I dealt with was prompt with replies and very helpful with any questions I had. Also, they were super helpful with guiding me through since this was my first experience with renting.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Paul, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Valorada con 5 estrellas sobre 5

Helpful and Efficient

Daisy and Abbie have been a pleasure to deal with , helpful and efficient!

5 de noviembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi there, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Valorada con 5 estrellas sobre 5

Abbie was great

Abbie was great, very patient and understanding as I had issues with verifying my identity.

21 de octubre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Jonathan, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service from start to finish.
Kept informed on a regular basis of the progression of the sale. Staff were extremely helpful and always answered my queries in a timely manner.
Would recommend this firm without hesitation.

9 de octubre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Tony, thank you for taking the time to leave us a review. We greatly appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

Rent our new place through Abbie who…

Rent our new place through Abbie who has been very helpful, kind and respond very quickly

7 de octubre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Hsuan, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback.

Valorada con 4 estrellas sobre 5

Very good service

Easy processing, no stress, helpful staffs.

3 de octubre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi there, Thank you for taking the time to leave a review. We appreciate your positive feedback.

Valorada con 4 estrellas sobre 5

Communication was quick and clear

Communication was quick and clear - excellent customer service

30 de septiembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Lara, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Valorada con 1 estrellas sobre 5

Avoid (also, other reviews are fake)

Pat Robson are notorious in Newcastle for exploiting tenants and clawing back deposits with inflated, often baseless charges. Their behaviour is aggressive & unprofessional.

They thrive on making the moving-out process stressful and intimidating, hoping people won’t fight back. It’s a deeply shady way to operate and shows zero respect for tenants who have paid rent and looked after their homes.

If you value fairness and peace of mind, avoid Pat Robson at all costs. if you have to go with them, document EVERYTHING. They will miss photos of damage / dirt on their check in report only to add them in on checkout so make sure you have photos saved of it all. Newcastle has far better agents who don’t rely on predatory practices. Other reviews are clearly fake.

1 de octubre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Bob, Thank you for your review. As per your correspondence with your Property Manager, please utilise the dispute service via the TDS to discuss further. We take the feedback of our clients seriously which is why we value our 5* reviews and our 4.6/5* rating on Trustpilot, which I can reassure you is not achieved by fake reviews.

Valorada con 5 estrellas sobre 5

I have been dealing with Tania King at…

I have been dealing with Tania King at the Pat Robson Jesmond office for a number of years and as a landlord I can highly recommend her to take care of your portfolio, she’s a great communicator and very conscientious!

23 de septiembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Thank you for taking the time to leave a review, Duncan. We greatly appreciate your positive feedback and will pass it along to Tania and the team.

Valorada con 5 estrellas sobre 5

Recommending a Lettings Co-ordinator

I have just taken over a rental property in Jesmond, via Pat Robson estate agents.
Abbie Percival has been guiding me through the whole process. She has been very helpful and approachable throughout. She made everything easier and had great patience when I had some senior moments. I wouldn’t hesitate to recommend her.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Sarah, thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to Abbie and the team.

Valorada con 5 estrellas sobre 5

Great

Great, super easy and efficient process.

29 de agosto de 2025
Opinión espontánea
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Respuesta de patrobson.com

Hi Cal, Thank you for taking the time to leave a review. We appreciate your positive feedback.

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