Very easy does it all for you a check out without filling in loads of forms just basic info. Do a quick soft check nothing invasive or damaging on your credit score. You can still get this if your jus... Ver más
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Consulta las opiniones de los clientes
Personally used payment assist twice now and each time was via National Tyres/Halfords to buy new tyres. Had a choice of options and offers 0% interest on certain options when filling out applicat... Ver más
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We needed a windscreen replacement - Payment Assist were brilliant - no hassle, instant approval, 9 monthly payments with no interest - what's not to like. Thank you Payment Assist. You made all the... Ver más
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Was pretty simple to complete the online form and not too in-depth questions. The final signing wasnt overly clear how to do, but maybe it was me being a bit dim. Overall a quick, fairly easy process.... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio financiero no bancario
- también en la categoría
- Compañía de financiación y préstamos para coches
Escrito por la empresa
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Información de contacto
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Reino Unido
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Excelente
11 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
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While I genuinely appreciate this…
While I genuinely appreciate this option; I set up payment for my MOT on the 29th, and paid the first installment. Garage added charges, no one would answer the phone so I had to set up another payment to cover the extra costs and they took another payment on the first. Fuming!
4 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Matt,
We’re sorry to hear about your experience and understand how frustrating this must have been.
Unfortunately, we’re unable to identify your account from the information provided in your review, so we’d really like to look into what happened. Please could you share some further details with us so we can locate your account and investigate this for you?
For clarity, where an agreement has already been set up and the garage subsequently adds further costs, we’re unable to increase the value of an existing agreement. A new agreement would therefore need to be set up for the additional amount, which would mean a further initial payment being required.
We’d be happy to look into the specific circumstances of your account and clarify exactly what happened. We look forward to hearing from you.
Best wishes
Payment Assist
Speedy
Speedy, prompt and uncomplicated! Very convenient just when I needed assistance. Outstanding professional service.
Thank you and your great team!
3 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi there,
Being there when our customers need a little extra help is what Payment Assist is all about.
We're delighted you found the service speedy, straightforward and convenient, and it's especially rewarding to hear such kind words about our team.
Thank you for taking the time to leave such fantastic feedback.
Best wishes,
Payment Assist
There if you need them (payment assist).
Applying for payment assist was just Fantastic. Needing new brakes for my car and knowing that you can have them done and pay in four payments is a big help. GREAT SERVICE THANK YOU.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi David,
Having essential repairs like new brakes taken care of straight away can be a huge relief, especially when you have the option to spread the cost.
We're delighted that paying in four instalments made things a little bit easier for you.
Thank you for the fantastic feedback about our service.
Best wishes,
Payment Assist
Excellent service 👏 experience
Excellent service 👏 experience
3 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Nkechi,
We're delighted that you had such an excellent experience with Payment Assist and that the service worked well for you.
Thank you for taking the time to share your feedback.
Best wishes,
Payment Assist
Absolutely brilliant service help you…
Absolutely brilliant service help you out when brake downs are unexpected
2 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Mark,
We're delighted that our service was able to help when you needed it and made dealing with an unplanned repair bill a little bit easier.
Thank you for taking the time to leave such great feedback.
Best wishes,
Payment Assist
Quick and efficient
Quick, efficient, and polite. Was done in less than 3 minutes.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Danny,
It's fantastic to hear that everything was sorted in less than three minutes.
Providing a quick and efficient service is exactly the experience we want our customers to have.
Thank you for taking the time to leave such positive feedback.
Best wishes,
Payment Assist
car Mot
used a few times and never had an issue, will continue to use
2 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Louise,
We're pleased to hear you've used Payment Assist on several occasions and that each experience has been trouble-free.
Thank you for your continued support, and we look forward to being there when you need us again.
Best wishes,
Payment Assist
Very easy to apply for on a secure…
Very easy to apply for on a secure site. Everything explained financially wise ie amount to pay up front and monthly payments and interest amount. Makes getting car repairs affordable and immediate.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Jill,
Knowing exactly what you'll be paying from the outset can make managing an unexpected repair bill much easier.
We're pleased you found the application secure and straightforward, with all the payment details clearly explained. Most importantly, it's great to hear that Payment Assist helped you get the repairs you needed without having to delay the work.
Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Would use again if needed
Service was quick and easy and completed within a few minutes
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Paige,
We're delighted that everything was completed in just a few minutes and that you found our service so easy to use.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
Good service
Very helpful, easy to understand and set up. Many thanks
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Mary,
We're glad you found Payment Assist easy to understand and set up, and that our team was helpful along the way.
Thank you for taking the time to leave your feedback.
Best wishes,
Payment Assist
So helpful from start to finish very friendly an with out them wouldn't be able to get my car repaired which rely on because of my health conditions highly recommend them
So helpful from start to finish very friendly
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Kelly,
Knowing that Payment Assist helped you get your car repaired when you rely on it so much means a great deal to us. We're also really pleased you felt well supported from start to finish and found our team friendly and helpful throughout.
Thank you for your kind words and recommendation, we really appreciate it.
Best wishes,
Payment Assist
I have used the Payment Assist option 3…
I have used the Payment Assist option 3 times now.
Fast efficient service with an easy option to settle my account early if I so wish.
Completion of forms online quick and easy with a decision given in moments
Responsible company clearly explaining if you are capable of meeting the payments agreed.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Kevin,
We're pleased you've consistently found the process fast and efficient, from completing the application online to receiving a decision in moments.
Thank you for your continued support and for taking the time to share your experience.
Best wishes,
Payment Assist
Got an unexpected bill from halfords…
Got an unexpected bill from halfords and been able to split the bill really helps
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Paul,
Unexpected car bills are never ideal, so we're glad Payment Assist helped make things a little easier when your bill came along.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
Excellent efficient and easy to…
Excellent efficient and easy to understand very good highly recommended
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi there,
Keeping things simple and easy to understand is a big part of the service we aim to provide. We're delighted you found your experience with Payment Assist efficient and straightforward, and it's fantastic to know you'd recommend us.
Thank you for your support and for taking the time to leave a review.
Best wishes,
Payment Assist
Quick and hassle free
It was a quick and hassle free experience using the service. Made sure to check i could afford the repayments without hurting my credit score. The initial deposit was low/affordable and the payment plan was well spaced oit and sub-divided into reasonable monthly repayments, making a good payment plan. I would certainly use it again.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi there,
We're pleased you found the whole experience quick and hassle-free, with manageable monthly repayments that worked well for you.
It's also fantastic to hear you'd be happy to use Payment Assist again. Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
It's great to have peace of mind…
It's great to have peace of mind regarding any issues that may arise (hopefully not) and really easy to set up.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Wade,
Having that extra peace of mind when unexpected costs come along can make all the difference.
We're glad you found Payment Assist so easy to set up and that knowing the service is there if you need it has given you some reassurance.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
Great service! Recommend
Honestly one of the best things, especially in these times where everything is expensive and you have unexpected things to pay.
I needed to pay for car service, new tyres and brakes.
It is hassle free. I might dare to say that it is even better than Klarna.
I would recommend to anyone!
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Donnie,
Unexpected car bills can quickly add up, particularly when servicing, tyres and brakes all come at once.
We're delighted that Payment Assist helped make those costs more manageable and that you found the whole experience hassle-free.
Best wishes,
Payment Assist
I am happy with the way payment assist…
I am happy with the way payment assist calculate my balance account,,the staff are so helpful & clearly explain every details. Thank you!
1 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Edita,
We're delighted that our team took the time to explain your balance clearly and answer any questions you had along the way.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
The opportunity you offered me helped…
The opportunity you offered me helped me a lot with my financial planning. I really appreciated and i will recommand anyone to you. Thank you very much.
2 de septiembre de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi Holly,
It's great to hear that Payment Assist has made such a positive difference for you and helped make your financial planning a little easier.
Thank you for your kind words and for recommending Payment Assist to others, we really appreciate it.
Best wishes,
Payment Assist
Hassle free
So easy to apply absolutely hassle free and very convenient if you don't have all the money at the one time couldn't recommend enough
31 de agosto de 2026
Opinión espontánea
Respuesta de Payment Assist
Hi there,
Being able to spread the cost when you don't have the full amount available upfront is exactly what Payment Assist is designed for.
We're glad you found the application simple, hassle-free, and convenient when you needed it.
Thank you for your recommendation and for taking the time to leave a review.
Best wishes,
Payment Assist
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