Perfume Click USA Opiniones 

165
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely awful company! I returned a fragrance! as not the original, and the smell was nothing like the original! Asking for a refund I was denied! It was sent back in the original box and pack... Ver más

Valorada con 2 estrellas sobre 5

unfortunately the price of my Sisley product I purchased through Perfume Click is reflected in the fact that it has a expiration of 2017 and was made 4 years ago. When I received the product I looked... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Upon checkout I navigated the site and was not shown the field to enter the discount code to apply the current Cyber Monday promotion when checking out. I immediately inquired and asked to have t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with the orders I get from perfume click and prices. Always quick to arrive. The Irish courier service however (and not at all perfume click fault), I live in Dublin Ireland. Just look a... Ver más

Información sobre la empresa

  1. Belleza y bienestar

Sobre Perfume Click USA

Escrito por la empresa

Perfumes
Colognes
Cosmetics
Gift Sets
Best Sellers

About Perfume Click

Trusted since 2009 in the beauty sector, we provide millions of customers with fantastic fragrances & beauty products, plus a great choice of gift ideas for every occasion.

With over 10,000 products currently available and more added every day, ranging from luxury perfumes and aftershaves to everyday cosmetics, skincare, haircare and suncare products. We have all you could want and need from all the leading brands.

We provide our customers with amazing prices and service all year round. Offering loyalty points and multi-buy discounts, plus much more. Follow us on social media or signup to our mailing list to stay up to date with our latest offers and promotions.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(165)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

GRRRRREAT

GRRRRREAT! They had we needed and was hard to find. Keep up the good work!!!!

10 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic...would definitely…

Fantastic...would definitely recommend....choice....prices... delivery....well done...good to deal with a professional online company 😁😁

6 de diciembre de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not happy with Perfume Click

I'd ordered from Perfume Click through Amazon before, never had a problem. They didn't have the product I wanted at Amazon this time, found out they had their own website, ordered directly from them. When my order of 5 bottles of cologne arrived, they'd packaged it in a flimsy box, no other packing, inside a plastic bag. When I cut the plastic bag open I could smell my cologne in the bag, discovered one of the glass bottles had broken, ruining the boxes the other bottles came in and spreading glass shards and cologne over everything. I took pictures of the whole mess and emailed Perfume Click, asking for a replacement of the broken bottle of cologne. Meanwhile, I carefully cleaned up the remaining bottles (discovered 2 of the caps were also damaged) and waited for a response. Their response was to issue a refund for the broken bottle, said it was their policy to refund, not replace. Their refund ended up being for less that what I paid per bottle. So, not only am I out that bottle of cologne, I'm also out hard-earned money that I paid for it. I wanted 5 bottles of cologne, I ended up with 4, and a partial refund for the 5th. If I could do more to blacken the eye of this company, I would.

Edited to respond to Perfume Click's response: The fact remains that you refunded me less than what I paid per bottle on this order, and I was left with the mess that I had to clean up at my expense. This could have been avoided entirely if you'd just sent me a replacement bottle of cologne. You would've had a happy customer who would have been more than pleased to do business with you again. Instead, I feel compelled to review your company negatively at this review site.

12 de octubre de 2018
Opinión espontánea
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Respuesta de Perfume Click USA

Thanks for your review Keith. After looking into this, I can confirm that a refund of the item price you paid has been issued. The damaged product was paid at a discounted price due to our multi-item deal. For more information don't hesitate to check our Terms and Conditions or contact us again on info@perfume-click.com.

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