Peter Cox Opiniones 2615

TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Ver más

Valorada con 5 estrellas sobre 5

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an issue with rising damp. Mark Alexander the Surveyor was very helpful & informative and Steph the Office Assistant kept us regularly updated. But we would really like to thank Mark Kennedy th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de impermeabilización

Acerca de Peter Cox

Escrito por la empresa

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Professional and friendly service.

16 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Peter, thank you for taking the time to review your experience with us. We're delighted to hear that you were happy with the service provided and will pass on your feedback to the team. Thank you.

Valorada con 5 estrellas sobre 5

The two men who attended

The two men who attended, John and Jamies, who had previously undertaken work at the front of the house, were punctual and pleasant and tidied up well after completing the work.

20 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Dorothy, thank you very much for your review. We are delighted to hear that you were happy with the service provided by John and Jamie. We will pass on the kind words.

Valorada con 5 estrellas sobre 5

Excellent job and service all staff…

Excellent job and service all staff both office and in the field were courteous and professional. The work was executed well and site cleaned and cleared up properly after the work was completed. Highly recommend.

16 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Mark, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on your feedback to all involved. Thank you.

Valorada con 5 estrellas sobre 5

Efficient and prompt

Efficient and prompt survey, clear report, good advice and job well done

20 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Hello Montagu, we are happy to hear that our team provided you with 5-star service and very grateful that you took the time to share your feedback with us. The team will be pleased to receive your kind comments. Thank you very much.

Valorada con 5 estrellas sobre 5

Exactly what was needed and tidily done

Mark Patrick did a great job of identifying exactly what needed checking and doing and the quickest and easiest way to do it. No upselling. Service was fantastic, treatment was thorough and properly documented. It took place halfway through a kitchen refurb and the guy who performed the treatment lifted a floor and put it all back in such a tidy way that my kitchen guy called me up to check if anyone had been.

16 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Andrew, we are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with Mark and the rest of the team. Thank you very much.

Valorada con 5 estrellas sobre 5

Outstanding!! Damp work.....

Couldn't give the company & the lads (oh and Karen for her pleasant phone manner) who done the work any less than 5 star. From the survey to the actual job itselfJohn & Graeme were excellent from start to finish. Turned up on time,very respectful, kept me updated, also very clean amd tidy. Standard of finish is outstanding. We would definitely use the company in future!

12 de diciembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Sharon, we are so happy to hear you had a great experience with Peter Cox. It makes our day to hear that we were able to provide you 5-star service. We will make sure Karen, John, Graeme and the entire team receives your feedback, they will be thrilled to hear your kind words. Thank you very much.

Valorada con 5 estrellas sobre 5

Good communication

Good communication, came on time, workmen well trained, job completed as planned

16 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Hello Margaret, thank you for taking the time to leave a review and sharing your experience with us. We are very pleased to hear that you received 5-star service and will pass on your feedback to the team. Thank you very much.

Valorada con 5 estrellas sobre 5

Damp proofing Survey

Bill came and carried out a very professional and comprehensive Damp survey in response to my inquiry with Rentokil. No hard sell just good, honest practical advice for action to take before moving on to more expensive remedies. Followed up with email of survey and has also responded to further phone inquiries. I could highly recommend Bill to anyone who has Damp issues which need investigation. Chris

27 de noviembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Chris, we appreciate your wonderful review and are glad we could be of service. Bill will be delighted to read the kind words you have left about his service. Thank you very much.

Valorada con 5 estrellas sobre 5

We have been very impressed by the work…

We have been very impressed by the work that Peter Cox's team have done at our home in Derbyshire. Every technician in the team worked knowledgeably and efficiently, and was unfailingly polite, helpful and friendly. We would like to thank personally Andrew Singleton for advice and coordination of the the job, Steve and his team for initial work, Macaulay and his colleague for the core-drilling and Andrew White for his excellent plastering and joinery work. Many thanks !

13 de diciembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Carolyn, we appreciate the fantastic review and are glad we could be of service. We are so happy to hear you had a great experience with us. Feedback like yours is valued by every team member here and Andrew, Steve, Macaulay, Andrew and the whole team will be delighted to receive your kind words. Thank you very much.

Valorada con 1 estrellas sobre 5

Worse service ever

Worse service ever, they spent most of the day smoking cigs on the front! Walls still damp a month after! Texture is like sandpaper really bad cowboy job! Told it could take a year to dry out so cant decorate till at least 12 months! Making my mental health deteriorate daily! Would not recommend!!!

30 de octubre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
As we have been unable to locate you on our systems and we have not received a reply from you following our request for further information, could you please contact us directly.

Valorada con 5 estrellas sobre 5

Positive experience for loft woodworm treatment

Had a great experience with Peter Cox. Colin (in Glasgow) who did the woodworm treatment for my loft was very informative. He was efficient and left the house tidy afterwards. I would recommend Peter Cox.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Emily, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We'll be sure to pass on the kind words to Colin and all involved.

Valorada con 5 estrellas sobre 5

Damp survey

Lloyd was very friendly and knowledgeable. Told us exactly what the problem was and how to fix it. Can't fault the service

2 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Mrs Sizer, we are so grateful that you took the time to share your feedback with us. We are happy to hear that Lloyd provided you with 5-star service and will ensure your kind comments are passed on. Thank you.

Valorada con 5 estrellas sobre 5

Excellent job

An excellent, professional job from Peter Cox. Peter, John and Graham were clean, tidy and most considerate workers. I would certainly recommend them.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Maureen, thank you for taking the time to leave a review and for the feedback on your experience with our team. We will share your comments with John, Graham and all involved. Thank you very much.

Valorada con 5 estrellas sobre 5

Excellent service from all aspect’s of the company

Excellent service , from first contacting Peter Cox.to David the surveyor who came out & explained why & how the work would be done. ToTom Jinks who actually did the work, he was extremely pleasant & conscientious, very pleased

4 de diciembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Hello Margaret, we are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with David, Tom and the entire team. Thank you.

Valorada con 5 estrellas sobre 5

Fixing my underfloor damp problem

I found the company to be very professional throughout the whole process. The surveyor produced a convincing analysis of my problems with suggested solutions. The team that completed the work, Evert and Billy, were extremely competent, friendly and respectful. Evert, the more experienced worker, was particularly skilful and good at problem solving
It has given me confidence that the damp issues have been resolved.

5 de noviembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Jim, we are so happy to hear you had a great experience with Peter Cox. It makes our day to hear that we were able to provide you 5-star service. We will make sure your feedback is shared with Evert, Billy and the entire team, they will be thrilled to hear your kind words. Thank you very much.

Valorada con 5 estrellas sobre 5

The Peter Cox employee called Chris

The Peter Cox employee called Chris, tall skinny lad. Uses our site for waste recycling (Ramsay Skip hire). Everytime he comes into our lochee depot he's chatty and helpful, the other day he defrosted my truck windscreen to be helpful, great guy, great employee.

29 de noviembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

Rusty, thank you so much for sharing your positive feedback! We will ensure your feedback is shared with Chris, he will be delighted. Thank you.

Valorada con 5 estrellas sobre 5

A Great Team

Peter and John were efficient, pleasant and tidy. It was a pleasure to have them working in my house.
Well done!

29 de octubre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Hello Ann, we are delighted to receive your five-star feedback. Peter and John will be very happy to receive your kind comments. Thank you very much.

Valorada con 4 estrellas sobre 5

Would recommend - damp works and extractor fans fitted

I instructed works following a comprehensive survey.

There were a few scheduling issues with getting some of the works completed, but following intervention from a senior manager this was all resolved very quickly.

I received the relevant guarantees through the post for the work undertaken.

I have a lot more work to do on my house and will be using Peter Cox again for expert advice and treatment of the damp issues

12 de noviembre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.

Valorada con 1 estrellas sobre 5

Abysmal service from Peter Cox

Arranged for a damp proof surveyor to come out to our property, was available to attend within 2 days of booking. The surveyor seemed very thorough and knowledgeable. From the visit on the 23/10 today 28/11 we are still waiting for the report. Despite several times contacting Peter Cox and despite several promises for a phone call back the report nor a phone call back has been received. Just out of pocket of nearly £400 with nothing to show. Abysmal service from Peter Cox.

23 de octubre de 2024
Opinión espontánea
Logotipo de Peter Cox

Respuesta de Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
Thank you for providing more information. Our Area Operations Manager is currently investigating the issues you have raised and will contact you directly.

Valorada con 5 estrellas sobre 5

Always efficient

Always efficient, on time and detailed reports received, Mark Partick does our surveys and is super efficient.

13 de noviembre de 2024
Logotipo de Peter Cox

Respuesta de Peter Cox

Lisa, thank you very much for your review. We are delighted to hear that you were happy with the service provided and we will pass on your feedback.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más