Peter Cox Opiniones 2615

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Ver más

Valorada con 5 estrellas sobre 5

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an issue with rising damp. Mark Alexander the Surveyor was very helpful & informative and Steph the Office Assistant kept us regularly updated. But we would really like to thank Mark Kennedy th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de impermeabilización

Acerca de Peter Cox

Escrito por la empresa

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent advice

After searching around for a solution on a damp issue, Peter Cox provided excellent advice, taking the time to explain the cause and running through the remedies in detail. They even advised us against a very expensive solution recommended by another company as not being suitable and potentially causing more issues than it solves. Mark Parton, in particular, was the most knowledgeable person I’ve spoken to when dealing with this issue. Highly recommended.

11 de febrero de 2025
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Respuesta de Peter Cox

S Hill, thank you for the great review of our service and for recommending us! It is great to hear you enjoyed your experience with us. We will ensure your feedback is shared with Mark and the rest of the team. Thank you.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, communication and standard of work.
Brilliant, knowledgeable, helpful staff, Mark Ellis, surveyor, Mick McNulty + Maz, workmen.

5 de febrero de 2025
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Respuesta de Peter Cox

Wendy, thank you for taking the time to leave us a 5 star review. We're so pleased to hear you received an excellent service. Your comments will be shared with the entire team. Thank you!

Valorada con 1 estrellas sobre 5

Peter Cox customer service awful today (great yesterday!)

When trying to complete the online claim form, our address not showing up in the address drop-down so the form would not submit. So I contacted Peter Cox yesterday - amazing lady said she'd email the form to me. However the email has not arrived and I think it is because of a spelling mistake, so I contacted Peter Cox today, where another 'customer service representative', has told me there is no other way but to complete the online form. After explaining to this person again (as she had not read my email properly), she said I'd have to phone claims, to which I told her I have done - and waiting on the form being emailed to me! She was extremely unhelpful and unprofessional in her responses. I would not recommend at all.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your contact details/customer/enquiry number and we will investigate for you.

Valorada con 5 estrellas sobre 5

Great experience

prompt, efficient polite, responsive and good work - a particular thanks to Momchil and Jaden - and also Donita and James - for seeing things through so well

4 de marzo de 2025
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Respuesta de Peter Cox

John, we are so happy that you enjoyed your experience with us and really pleased to hear that you were happy with the level of service provided by Momchil, Jaden, Donita and James. We will be sure to pass on your kind comments. Thank you.

Valorada con 5 estrellas sobre 5

Great neat job

Surveyor was very exact; workmen arrived on time; dealt with with the minimum of fuss and all left clean and tidy with all debris removed. Great job - thank you very much.

26 de febrero de 2025
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Respuesta de Peter Cox

Martin, we are happy to hear that our team provided you with 5-star service and very grateful that you took the time to share your feedback with us. We will pass on your kind comments to all involved. Thank you!

Valorada con 5 estrellas sobre 5

Very knowledgeable and advised me what…

Very knowledgeable and advised me what was needed to rectify my buildings problems

13 de febrero de 2025
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Respuesta de Peter Cox

Mark, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience with us. We will ensure your comments are passed over to the team.

Valorada con 5 estrellas sobre 5

Excellent, professional & knowledgeable

I have had the pleasure of working with Mark Patrick @ Peter Cox several times. Mark is a highly knowledgeable professional who offers a comprehensive and easy to understand service. He has assisted me in both commercial and domestic projects and is always a welcome addition to the design team.

26 de febrero de 2025
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Respuesta de Peter Cox

Andrea, thank you so much for choosing Peter Cox. We appreciate your great review and are glad we could again be of service. Mark and the team will be delighted to read your kind words. Thank you very much.

Valorada con 5 estrellas sobre 5

Excellent

Excellent Service from both the Surveyor, Sam Comer and the technician, Steve Williams. Advised and dealt with the issue within a couple of week. Would highly recommend them.

26 de febrero de 2025
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Respuesta de Peter Cox

Hello Sue, thank you for taking the time to leave us a 5 star review and for recommending us. We're so pleased to hear you received an excellent service from Sam and Steve. We will be sure to pass on your feedback. Thank you.

Valorada con 5 estrellas sobre 5

Professional Trustworthy Company

I recently had Peter Cox complete repairs, to ensure my home was watertight & dampproof. From the onset the Surveyor Mervyn was extremely supportive, patient & professional in ensuring I was given trustworthy instructions of what repairs were recommended. These repairs were then carried out by colleagues Bob and Bruce, who were equally professional. They were both extremely diligent and hard working, and I knew without a doubt that my home was in safe hands. They went over and above in ensuring the works were completed correctly, professionally and with due care to both Property & Customer: I would certainly recommend their high level of work skills as entirely trustworthy. Overall I found Peter Cox to be an excellent company to deal with and I certainly would not hesitate to contact them again in the future. Thankyou kindly, excellent work, much appreciated

21 de febrero de 2025
Opinión espontánea
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Respuesta de Peter Cox

Jennifer, we can’t thank you enough for your wonderful review and very happy to hear that you found our staff to be helpful, knowledgeable and professional. It’s feedback like yours that motivates us to continue to deliver excellent service. We are delighted that you enjoyed your experience with us and we will ensure that your feedback is shared with Mervyn, Bob, Bruce and the entire team. Thank you!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Would not hesitate to recommend them. Very reliable, thorough and very obliging.

20 de febrero de 2025
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Respuesta de Peter Cox

Julie, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on the kind words to all involved.

Valorada con 5 estrellas sobre 5

Great company to deal with …

A dirty job made as clean as possible by a knowledgable and polite team.

20 de febrero de 2025
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Respuesta de Peter Cox

Peter, we are delighted to hear that you were happy with our service. We will be sure to pass on your feedback to the entire team they will be thrilled! Thank you very much.

Valorada con 5 estrellas sobre 5

Very professional

Very professional

17 de febrero de 2025
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Respuesta de Peter Cox

Adrian, thank you for your 5-star review. It's great to hear you are happy with our service. We will pass on your feedback to the team.

Valorada con 5 estrellas sobre 5

Excellent service.

From start to finish we were extremely impressed by the service provided by Peter Cox and would highly recommend this company!

11 de febrero de 2025
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Respuesta de Peter Cox

Mr Needham, thank you very much for choosing Peter Cox and for your recommendation to others. We are grateful that you took the time out of your day to share your feedback with us which will be shared with the entire team. Thank you.

Valorada con 5 estrellas sobre 5

Treatment for woodworm

I selected Peter Cox to complete a survey and then do the work to treat possible woodworm in a roof beam, primarily in the hope that their 20 year guarantee would be worthwhile having. Their service was very efficient and quick, from Stephanie on email, Belinda the surveyor to Evert, the technician who completed the treatment. Evert was excellent in all respects - knowledgeable, safe, tidy and communicative. I paid a little more than other quotes obtained but following completion of the job I think it was worthwhile.

13 de febrero de 2025
Opinión espontánea
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Respuesta de Peter Cox

Hello, we are so happy to hear you had a great experience with Peter Cox, thank you so much for your review! Stephanie, Belinda and Evert will be absolutely delighted to read your kind words of appreciation. Thank you.

Valorada con 5 estrellas sobre 5

Good professional service from Marko and Peter Cox Ltd

Initially contacted Peter Cox Ltd to advise on a possible solution to deal with an issue of damp in our house. One of their surveyors, Marko, based in Peter Cox’s Lincoln office, came to visit us to inspect the property and subsequently produced a very comprehensive and helpful report.
We were very impressed with Marko’s professional attitude and the help extended by him on behalf of Peter Cox Ltd. Thanks Marko, your help was much appreciated.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Peter Cox

David, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Marko. We will ensure your feedback is passed on. Thank you.

Valorada con 5 estrellas sobre 5

Honest and understandable advice on avoiding condensation and mould

Jason had been to a previous property I was renting and immediately sorted out a very difficult case of rising damp (that the landlords had been avoiding/denying) so I did not hesitate to ask him to come to the cold Victorian house I bought to get honest, thorough and practical advice on avoiding damp/condensation.

13 de febrero de 2025
Opinión espontánea
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Respuesta de Peter Cox

Hello Sarah, we are so happy to hear you enjoyed your experience with us and very grateful for your feedback, it means a lot to us. Jason will be delighted to receive your comments. Thank you very much.

Valorada con 5 estrellas sobre 5

Had Li and Josh in one of my houses…

Had Li and Josh in one of my houses this this morning to do some damp proofing and apply a tanking solution to two walls what brilliant tradesmen came in got straight on with the job and when they had finished you couldn’t tell they had been in all the rubbish had been cleared away and the floor was spotless. I’d like to score them 11 out of 10 BRILLIANT

12 de febrero de 2025
Opinión espontánea
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Respuesta de Peter Cox

Hello Paul, thank you so much for the great review! We're delighted to hear that you were happy with the service provided from both Li and Josh. We'll be sure to share your feedback with them both, it will make their day! Thank you.

Valorada con 5 estrellas sobre 5

Courteous and efficient service …

Courteous and efficient service by everyone involved. Neil, the surveyor, did a thorough investagation of the site, and explained it, with diagrams, so we understood it clearly. Wayne and Joe did the repair work, and were punctual, polite and professional. They explained what they were doing, and the reasons why. We are very pleased with all the service and the final completion.

11 de febrero de 2025
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Respuesta de Peter Cox

Veronica, we are very happy to hear you had a great experience with Peter Cox and thank you so much for your review! Neil, Wayne, Joe and all of the team will be absolutely delighted to read your kind words of appreciation. Thank you

Valorada con 5 estrellas sobre 5

Damp Proofing, 4th time of using Peter Cox

Comprehensive report, agreed mutually convenient times for survey and installation.
The guys that did the job ( Mick, Mazz and Reece and Andy White ) arrived on time, introduced themselves and explained the process.
They all protected the floor coverings and respected the property before commencing the Installation of the damp proof work . minimal disruption, very efficient, clean work and tidied up as they went along.
Reece was a young apprentice and was supervised at all times by Mick.. His apprentice supervisor ( Katie) was also observing him and the branch manager (Sam) also popped in to check on the job. We felt very much looked after.
The following Day the plasterer Andy White came along and hacked off the plaster and re plastered the day after that, he did a fabulous job and at all times explained what he was doing.
We have used Peter Cox for damp proofing on 3 properties and although they are a little more expensive, in our opinion you get what you pay for.
Should also mention the surveyor and office staff were helpful in answering any questions that arose prior to the work starting

3 de febrero de 2025
Opinión espontánea
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Respuesta de Peter Cox

Hello Caron, thank you for the wonderful review of our service! It is our pleasure to provide the best possible service to our customers and it is wonderful to hear that this commitment was reflected in your visit. We will ensure your comments are shared with all involved, they will be delighted! Thank you!

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