I’m having a very poor experience with Peter Millar’s return and refund process. I’m currently waiting for around £800 in refunds, and for my first return it has already been over two weeks / m... Ver más
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Consulta las opiniones de los clientes
Peter Millar is a supposed premium brand - they sell polo shirts ar £80-100. Today I have had the displeasure of having to chase a reund of c£350 which is now at 10 business days .. yes , 1... Ver más
Fantastic service from Peter Millar. Ordered a pair of G/Fore golf shoes. Shoes arrived next day but unfortunately were too large. Returned and replacements arrived within 3 days which were fine.... Ver más
Ordered a golf polo shirt which is an excellent fit plus made out of great fabric 10/10 Delivered within 3days of being ordered which was excellent plus I was able to keep track of my order's progres... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 2001, the Peter Millar line of fine clothing and accessories has become in just a few years the standard bearer for discerning and demanding individuals — on the golf course, in the office, and on the town. From the original signature cashmere sweaters to a wide range of casual and formal wear, the Peter Millar line embraces a classic, old-world style resplendent in sharp detail, superb craftsmanship, and only the highest quality materials available. Known for uniquely proper clothing and a broad color palette, Peter Millar offers everything from woven sport shirts, sweaters, and knit golf and polo shirts, to tailored clothing, outerwear, footwear, and accessories. All of our products are made from the finest quality materials and unparalleled construction. Our clothes maintain a classic style so versatile, they offer affordable elegance for business attire, performance wear and everyday sophistication. With a studio and design center in Raleigh, N.C. as well as a business operations center in Durham, N.C., Peter Millar is one of today’s fastest growing and most sought after brands in the lifestyle apparel market. Peter Millar clothes and accessories are available online and in the finest specialty retail stores, prestigious resorts, and most exclusive country clubs. Our global distribution includes North America, Europe, Asia, Australia and the South Pacific.
Información de contacto
Falcon Centre, 7 Delaware Drive, MK15 8HG, Milton Keynes, Reino Unido
- 01908048171
- concierge@petermillar.co.uk
- www.petermillar.co.uk
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Excellent service
Ordered 4 items. Received promptly. Quality excellent. I returned one item. Excellent return service.
Quality
Quality, style and comfort. Great to wear and stand out from the crowd. Superb customer service 👏
Fantastic interaction with support staff
Great products.
Great products but turned out to be too small. Quick and efficient delivery and email response to let me know that return was processed.
Great service.
I live in the UK and cannot fault the service I received. My items were delivered earlier than expected. The quality of the clothes is first class and fit well. I returned a couple of tops. Returns are free to post and I just dropped them at my local Co-op. My refund was quickly processed. Cannot fault Peter Millar at all!
Great service arrived quickly all…
Great service arrived quickly all packed very well. Such a pleasure to open. First class golf clothes. I love them and always a very good sale. Had to send one top back but only because too long for me. That would be my only criticism please make some petite sizes.
I had to send back a couple of shirts…
I had to send back a couple of shirts as too big.Dropped them of at the DPD collection shop and within a week I received an e mail stating that all was in order and my debit card would be credited within 3 to 5 days.
Quality service
Products good service not
Products good, customer service not.
Placed order only to be advised 5 days later that 1 item was unavailable I return slip enclosed with package
Chased customer service for a label who promised to send one but didn’t
2 items eventually returned - 7 days later I had to chase for a refund.
quality clothing
quality clothing. Deliveries are quick and managed well. If a return is necessary, this is easy to sort and basically hassle free
rubbish refund process
Nice clothes but it’s looking like 3 weeks to get my refund - unlike the immediate debit from my own account when I buy. Poor comms and poor service in this regard.
The return process needs to improve
The return process needs to improve. They give you a free return label with DPD which is great as they receive the return quickly. 10 days later and several emails still no refund. Had to phone in the end and just get the usual response of we are busier than normal. This happens all the time and I buy a lot of Peter Millar goods. If others can provide good service so can PM. Sort it out.
Great Service
I have found that every time l phone and whoever l speak to they could not be more helpful.
my whole experience today was very…
my whole experience today was very disappointing sent back goods over two weeks ago and didn'tget credit for them after a lot of time being pushed off with different people even DPD your delivery people I get somebody who tells me it had got lost in his trey and would get credit arranged
Concierge is LACKING
Product is great; customer service or “concierge” is not great. I had to return items to take advantage of a change in the sale price (30% to 50% off which is a big change in 3 days). Mind you that change to the sale price happened BEFORE I even received my product. I emailed and emailed with NO answer until after I went through the hassle of returning and repurchasing. Then all of a sudden Deana responds right away.
Now I’ve sent back the product, they received it 8 days ago, and I’ve emailed 3 times for my refund with no response.
You’re a brand that sells high end golf gear and your service is far from matching the product. $100+ polos with cut rate service. It’s not a concierge.
Please refund my money.
I have been buying Peter Millar…
I have been buying Peter Millar clothing for many years. Recently, the quality is so poor and the price has not gone down. What is happening to the company?
Excellent quality of clothing and…
Excellent quality of clothing and extremely efficient customer service.
Will certainly remain another frequent and loyal customer .
Quality product
Great quick service,quality product
Will be back for more
Great service all round
Definitely one of the best companies to deal with. Top quality clothing. Simple order process and speedy delivery. Great returns policy with prompt credit back to credit card.
The service was great just not sure…
The service was great just not sure about the email i received. It tells me i should get a refund in 3-5 working days but all i want is a larger size. Not sure where i am with this now?
Still very happy
I continue to be delighted with the products & service I receive from Peter Millar. I don't think there is a golf clothing brand to compare to PM at the moment.
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