I’m having a very poor experience with Peter Millar’s return and refund process. I’m currently waiting for around £800 in refunds, and for my first return it has already been over two weeks / m... Ver más
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Consulta las opiniones de los clientes
Peter Millar is a supposed premium brand - they sell polo shirts ar £80-100. Today I have had the displeasure of having to chase a reund of c£350 which is now at 10 business days .. yes , 1... Ver más
Fantastic service from Peter Millar. Ordered a pair of G/Fore golf shoes. Shoes arrived next day but unfortunately were too large. Returned and replacements arrived within 3 days which were fine.... Ver más
Ordered a golf polo shirt which is an excellent fit plus made out of great fabric 10/10 Delivered within 3days of being ordered which was excellent plus I was able to keep track of my order's progres... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 2001, the Peter Millar line of fine clothing and accessories has become in just a few years the standard bearer for discerning and demanding individuals — on the golf course, in the office, and on the town. From the original signature cashmere sweaters to a wide range of casual and formal wear, the Peter Millar line embraces a classic, old-world style resplendent in sharp detail, superb craftsmanship, and only the highest quality materials available. Known for uniquely proper clothing and a broad color palette, Peter Millar offers everything from woven sport shirts, sweaters, and knit golf and polo shirts, to tailored clothing, outerwear, footwear, and accessories. All of our products are made from the finest quality materials and unparalleled construction. Our clothes maintain a classic style so versatile, they offer affordable elegance for business attire, performance wear and everyday sophistication. With a studio and design center in Raleigh, N.C. as well as a business operations center in Durham, N.C., Peter Millar is one of today’s fastest growing and most sought after brands in the lifestyle apparel market. Peter Millar clothes and accessories are available online and in the finest specialty retail stores, prestigious resorts, and most exclusive country clubs. Our global distribution includes North America, Europe, Asia, Australia and the South Pacific.
Información de contacto
Falcon Centre, 7 Delaware Drive, MK15 8HG, Milton Keynes, Reino Unido
- 01908048171
- concierge@petermillar.co.uk
- www.petermillar.co.uk
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Quality clothing for both on and off the golf course
Quality clothing for both on and off the Golf course, I always buy Peter Millar clothing, I find the quality and fit really good, far superior to other brands in a similar price bracket. Returns policy and procedure is quick and efficient.
Peter Millar Customer Service
I like Peter Millar clothing - it is of a very good quality and the sizing works. I had an issue and they sorted out very quickly. Overall an excellent company, with excellent customer service providing an excellent product.
Overall very impressed
Overall very impressed. The products that I kept were of a very high quality, the ones I returned were due to the size being to large. I used the free return DPD pickup locations and got an email for CS the next day to confirm my refund is on route.
Spam you with emails after you order
Spam you with emails after you order! They are super expensive for what you get. Long delay in ordering and having your product made, and then they will spam you with at least one email per day.
Second to none service
Second to none service. Communication was the best I’ve ever experienced. Super quick service. Fantastic product. What more can I say. Keep up the great work.
Delivery co were an absolute joke first…
Delivery co were an absolute joke first time around, but PETER MILLAR stepped in to recover the situation perfectly! They were superb when i contacted them! Thaknk you guys. Much appreciated. Regards, A. Kirtley.
Great customer service!
I’ve purchased many Peter Millar products over the years and have always found the style, fit, and quality of their garments to excellent.
Today I experienced my first issue with a PM product and was delighted to learn that Peter Millar not only manufactures great products, they stand behind those products as well.
The customer service team responded to my email very quickly, and after providing pictures of the defective item and proof of purchase, customer service approved my warranty and agreed to send out a replacement that same day.
Best interaction I could hope for.
Great products, great people, great service. 5-stars!
First class service to compliment first class clothing
I had a problem with the contents of my delivery.
It was handled efficiently and immediately and a replacement sent.
Peter Millar are excellent quality clothing and their customer service is top class also.
Cheris. Peter Millar Five Stars 🌟
Cheris. BRILLIANT CUSTOMER SERVICE. Cheris really wanted to help and did. Five Stars 🌟 🌟🌟🌟🌟. Purchased G/FORE golf shoes. Great golf shoes. Five Stars 🌟 🌟🌟🌟🌟
Really poor customer treatment
What a shambles....i would not recommend using them. As with a lot of the reviews, Really poor customer service. No response to my first 2 emails concerning timing of delivery for my order of 5 golf shirts. (said it would be a within 2-3 days - got them 2 weeks later) Order was missing one item but i got charged for the full amount. If i hadn't picked up on this nothing would have been done.
Ross quality clothing with an extremely…
Ross quality clothing with an extremely inflated price.
Miserable experience interfacing with…
Miserable experience interfacing with this company - no contact number, email contact does not deliver as per SLA 24 hours. Good at taking money not so good at customer satisfaction - very poor indeed.
Absolutely shocking service
Absolutely shocking service. Ordered 2 pairs of shoes on the 3rd August, no confirmation. Two Zendesk tickets later (both unanswered) and two calls later, one with a promise to be called back with an update,(that didn't happen) the other with a suggestion that one pair of shoes may be out of stock, I have requested a refund. Hopefully that will be something that can be done in some kind of acceptable timescale.
Disappointed in delivery and customer service
I ordered a 1/4 zip pullover for my husband as a gift. The product looks great - but 10 days after placing the order there is no way to track the status. Customer service response is a robo response that leads you to a ‘track order status’ link that goes no where. The shirt itself gets 5 star reviews- but since there is no way I’ve found to provide a review I suspect the reviews are manufactured by Peter Millar.
Fantastic service from Peter Millar
Fantastic service from Peter Millar. Ordered a pair of G/Fore golf shoes. Shoes arrived next day but unfortunately were too large. Returned and replacements arrived within 3 days which were fine. Lovely quality shoe. So impressed so ordered a second, different style, pair which again arrived next day. Cannot fault their first class service or the quality of G/Fore shoes. Many thanks.
Un acceptable wrinkles with Peter Millar…
I now have several of the newer Peter Millar non-iron shirts. They are a wrinkled mess. I have always worn their shirts under a sport coat. Now the new shirts look like I slept in them. Very disappointing.
Do NOT recommend
Do NOT recommend. Clothing is cheap and does not look like the pictures. Customer service is disgustingly polite BUT completely full of crap. If you make the mistake of ordering something you might as well light it on fire because at least then you’ll get something out of it. A $200 starter log is better than returning it which will render nothing but empty promises of fictional returned funds. I wouldn’t be surprised if they file for bankruptcy.
I purchased online items from Peter…
I purchased online items from Peter Millar and promptly sent them back the very same day 08/05/20. I called them on 8/27/20 as I had not received a refund or any communication. The rep told me they had received my return and that she would promptly see that I received a refund. It is now 9/12/20 I have received no refund and they do not reply to any written correspondence or answer their phone. I am very dismayed as I thought this was a reputable business.
Impressive service
Impressive service! I ordered few items yesterday and received the parcel this morning! Beautifully made clothes with attention to detail, good fit.
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