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Valorada con 1 estrellas sobre 5

Pet owners – please read before using this company. We previously used Pet Express to move our two French Bulldogs from Singapore to Sri Lanka, and the experience was good. Beca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently worked with Shanaka at Pet Express to import our cat Imogen to Sri Lanka. We could not have done it without him. The importation process during COVID felt impossible to understand. Shanaka... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to relocate my pet dog Neo 12 years old GSD. he came to Colombo from Bangalore India on 3rd October. Shanaka and team has abundant experience in handling the pet and clearing the customs and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shanaka & his team are wonderful. Shipping a beloved dog around (in our case from Amsterdam to Sri Lanka) adds a lot of stress to us dog owners, especially with a difficult breed like French Bulldo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de transporte de mascotas

Escrito por la empresa

Pet Express Sri Lanka is a specialist international pet relocation company established in 2010, with operations at the Air Cargo Village at Bandaranaike International Airport (CMB), Katunayake. We provide carefully managed, end-to-end pet transport for families moving pets from Sri Lanka to destinations worldwide and for pets arriving in Sri Lanka from overseas. Every relocation begins with a tailored plan based on the individual pet, travel route, destination requirements and timeline. Our team manages country-specific regulations, veterinary preparation, microchipping, vaccinations, rabies titre testing, import and export permits, official health documentation, airline bookings, airline-compliant travel crates, airport handling, customs and quarantine clearance, transit arrangements, ground transport and door-to-door delivery. We support dogs, cats, companion birds and other species where international travel is legally permitted. Our experience includes senior pets, snub-nosed breeds, large dogs, multi-pet households, rescued animals and complex multi-country routes. We handle accompanied and unaccompanied pet travel, including pet imports to Sri Lanka, pet exports from Sri Lanka, transit and comfort-stop services, and on-arrival clearance at Colombo Airport. Our CMB airport support is available 24 hours a day, 7 days a week, including weekends and public holidays. International pet relocation is never simply a flight booking. Each requirement must be completed in the correct order, often several months before departure. We keep clients informed throughout the process and place safety, comfort, animal welfare and regulatory compliance at the centre of every decision. Through our trusted international partner network, we manage origin and destination services worldwide while providing clients with one experienced point of contact throughout the move. Pet Express Sri Lanka is an active member of the International Pet and Animal Transportation Association (IPATA), Pet Alliance Network (PAN) and GEM Pet Network. Our business is dedicated exclusively to professional pet relocation. Pet Express Sri Lanka does not sell, breed, broker or arrange the adoption of animals.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(99)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We can’t thank Shanaka enough…

We can’t thank Shanaka enough for looking after our two frenchies during their layover in Sri Lanka, the stressful process for both us and the dogs was made much easier with the care provided and updates via WhatsApp. Even after they had left Shanaka’s care she stayed in contact to make sure they had landed safely in Australia :)

25 de enero de 2022
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Reece & Louisa
Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We would just like to say thank you for trusting our services. Thank you, once again. God bless you!
Team - PetExpress.lk

Valorada con 5 estrellas sobre 5

Excellent Service

Shanaka and the Team at PetExpress were WONDERFUL! They made our experience much less stressful and ensured that our elderly dog was safe and taken care of every step of the way. We will definitely be using PetExpress when there comes a time to ship and transport our dog across the globe.

23 de enero de 2022
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Woo
Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We would just like to say thank you for trusting our services. Thank you, once again.
Team - PetExpress.lk

Valorada con 5 estrellas sobre 5

Shanaka and Pet Express were invaluable…

Shanaka and Pet Express were invaluable to us in connecting to the best pet shipping service in the US and then obtaining all of the necessary paperwork for our two Jack Russell terriers to enter Sri Lanka seamlessly. Our pets were handled beautifully from start to finish and delivered to our doorstep in Colombo.

23 de diciembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear David & Malinda
Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We would just like to say thank you for trusting our services. Thank you, once again.
Team - PetExpress.lk

Valorada con 5 estrellas sobre 5

Re-United with our dog after 9 months

I was able bring my medically unwell 4 year old lab retriever to Colombo from London. This process was made so simple by Shanaka@PetExpress. He made each step as clear and as precise as you could hope for in any situation.

17 de diciembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Madusha & Arch
Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We would just like to say thank you for trusting our services. Thank you, once again.
Team - PetExpress.lk

Valorada con 5 estrellas sobre 5

Excellent Pet Relocation Service

Pet Express, Sri Lanka managed the relocation of our cat Simba from Malaysia to Sri Lanka. We are extremely happy with the great service provided by Shanka, Pet Express, Sri Lanka. His professional approach to all aspects were commendable. He is also very responsive and always available for consultation. I have no hesitation for recommending Pet Express Sri Lanka for pet relocation.

1 de diciembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Nihal, Thanks so much for sharing your experience with us. We really appreciate you taking the time out to share your experience with us. We would just like to say thank you for trusting our services. Thank you, once again.

Valorada con 5 estrellas sobre 5

Fantastic service. Would recommend 10/10

Would recommend Pet Express without skipping a heart beat. Shanaka and his team took care of everything - from paperwork to health checks - for my 2 dogs' relocation to Europe. My family and I were initially worried about our dogs' mental health and physical wellbeing for travelling, but Shanaka and his team took away our worries with their professional, courteous and fantastic service. 10/10 would recommend them to anyone looking to relocate their pets without the hassle and worry.

24 de noviembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Daran,
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer.

Until we speak again take care, keep well, safe and stay blessed. God bless you.

Kind Regards,
Pet Express Team

Valorada con 5 estrellas sobre 5

Our dream came true with Pet Express🙏

We were very sad & upset with Sweety been without us for over 1/12 year in Hong Kong since we got stuck in Sri Lanka due to COVID, bringing him to SL was only a dream, but with daily prayers we came across Pet Express & although it took a while for us to confirm same once we did everything went smooth & our baby Sweety was delivered to our home which made our family complete again, thank you to Shanaka for making our dreams come true.

20 de noviembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Gihan
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed. God bless you.
Pet Express Team

Valorada con 5 estrellas sobre 5

Thank you Shanaka and team for doing…

Thank you Shanaka and team for doing such a great job looking after my dogs in transit, A++!

18 de noviembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you very much for your kind words

Valorada con 5 estrellas sobre 5

Positive experience

Shanaka and the team at Pet Express made the process of moving our senior dog to Sri Lanka from DC easy. The initial list of requirements and the timeline that I received was daunting, but as promised, Shanaka worked with me every step of the way. Shanaka responded quickly and professionally to every question and concern I had with clear and detailed responses. I highly recommend Pet Express and will not hesitate to use them in the future. Thank you all for such a positive experience.

15 de noviembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Kristin
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed. God bless you.
Pet Express Team

Valorada con 5 estrellas sobre 5

We were recommended Shanaka and pet…

We were recommended Shanaka and pet express by a friend who had recently used their services. From the first message to Shanaka he was brilliant! He was always able to answer any questions and concerns throughout the process. We were so surprised that even with the time difference Shanaka always responded so efficiently. Shanaka and his team made the whole process of sending max - our staffy from London to Colombo so much less stressful for us. He was transparent and efficient from the start and it was clear from the start he understood that Max was our little fur baby - providing us without all the reassurance and updates throughout the process. We can’t recommend Shanaka and pet express enough! Thank you for bringing our Max safely to us in Sri Lanka!

28 de octubre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Dear Arabi & Chris,
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed. God bless you.
Pet Express Team

Valorada con 5 estrellas sobre 5

World class!!

We flew our French bulldog from
England to Australia and got updates before, during and after her travels! We were so surprised how frequent the communication was every time she landed in a different country. They delivered the crate a few days before she travelled so our dog could get used to it and got dropped her off with it when she got home. She did feel a little sick a few days after arriving but she was better after some water and food.
Highly recommend these guys to any pet owner who needs to get there pets across the world.

27 de octubre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Benjamin, Thank you so much for the kind words. It was our pleasure taking care of your pet child. Stay safe & stay blessed.

Valorada con 5 estrellas sobre 5

Relocating from Sri Lanka to Japan

I couldn't have moved my cat without the help of Shanaka especially under the COVID restrictions. He was very professional and reliable. Just follow his advice, he will get your pet home safely.

14 de octubre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Susan
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services.

We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed.

Thank you
Pet Express Team

Valorada con 5 estrellas sobre 5

200% in Care and Value

If I had to rate Shanaka and Pet Express using stars, I would give them all the stars in the heavens.

8 de octubre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Anna & Tony
We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services.

We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed.

Thank you
Pet Express Team

Valorada con 5 estrellas sobre 5

I wanted to relocate my pet dog Neo 12…

I wanted to relocate my pet dog Neo 12 years old GSD. he came to Colombo from Bangalore India on 3rd October. Shanaka and team has abundant experience in handling the pet and clearing the customs and other formalities without any hassles. I have reunited with Neo on the same day evening in Jaffna after eight long hours road journey. we are super excited to reunite with him as a family again. I can't express my feelings on having him back to us.

4 de octubre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Nilakshan,

We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed.

Thank you - Pet Express Team

Valorada con 5 estrellas sobre 5

Happy Kitty

Shanaka and Pet Express did a fantastic job relocating my kitten Tinkerbell from Colombo to San Francisco, from the time we asked for information to when we collected her at the destination. Shanaka was always very responsive and went above and beyond with constant updates on Tinkerbell's journey. Also want to thank Shanaka for being patient with me and all my questions and always putting my mind at ease.

11 de septiembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Prabath & Milanthi,

We would like to take this opportunity to thank you for choosing Pet Express and for trusting our services. We want you to know how much we enjoyed working with you and consider you a special customer. Until we speak again take care, keep well, safe and stay blessed.

Thank you - Pet Express Team

Valorada con 5 estrellas sobre 5

Awesome Service!

We recently worked with Shanaka at Pet Express to import our cat Imogen to Sri Lanka. We could not have done it without him. The importation process during COVID felt impossible to understand. Shanaka guided us through every step, reassuring us and making sure no detail was missed. We have met quite a few people since arriving in Colombo who had to leave their pets behind because the process was too difficult. Thanks to Shanaka and Pet Express that didn’t happen to us! Our cat made it safe and sound and whole family is together.

1 de septiembre de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hi Alan,
Thank you very much for the kind words of appreciation. It was our pleasure to take care of Imogen's relocation. We wish you all the best.
Keep in touch. Stay safe and Stay blessed!

Valorada con 5 estrellas sobre 5

Pet Express kept us fully informed…

Pet Express kept us fully informed virtually at every step of the way and until our pet arrived at hour door. From arrival to door in less than 4 hours! Cannot get better than that!

14 de agosto de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Sanjeewa, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Stay Safe!

Valorada con 5 estrellas sobre 5

Pet Express excellent service

The pet express team lead by Shanaka carried out excellent planning, arrangements and execution of the whole process of relocating our pet from Colombo to Toronto
We very sincerely appreciate your extremely professional and personalised service. Thank you most sincerely and recommend their services to anyone looking for same.

8 de agosto de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hi Prasann, Thank you very much for the kind words of appreciation. It was a pleasure to take care of Koda's relocation. We wish you all the best. Keep in touch. Stay safe and Stay blessed!

Valorada con 5 estrellas sobre 5

Highly recommended pet importer

Excellent, friendly, customer focused, complete and proactive service, from beginning to end. Pet Express guides you through the maze of requirements to import a dog into Sri Lanka, which especially in Covid times was very complicated. Shanaka was proactive in every step of the way, went out of her way to keep us posted of all the latest developments in Sri Lanka and really took all my worries out of my hands to ensure a smooth process. The service is not cheap, but it was so worth it!

31 de julio de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you very much Merel.

Valorada con 5 estrellas sobre 5

Best Reagrds to Pet Express Sri Lanka

I would like to say thank you very much for all your help in planning and arranging for my girl , Beta, to move to Sri Lanka. Moving herbwas a confusing and complex process, but your expertise and helpfulness made it possible. Also, the prices that you offered for the flight and ground transportation were actually worth it for your service. In addition to your expertise and help, you were friendly, professional, and very responsive, and it was very appreciated.

My biggest concerns I had about moving my Beta to Sri Lanka were cost and safety die to this pandemic It needed to be affordable and safe to move Beta more importantly since She had separation anxiety i was little worred her traveling alone this long distance but Shanaka gave me co finance and guid me through out her journey to Sri Lanka.
My special thanks to Shanaka for transported and flown through Pet Express Travels with trustworthy methods, and arrived safely to Sri Lanka.
Now my Beta, safe and sound, and adjusting to living here with me. Thank you very much for making this possible, and for all your help.

Jeyakumar & Beta

25 de julio de 2021
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hi Jay, Thank you very much for the kind words of appreciation. It was a pleasure to take care of Beta's relocation from Canada to Sri Lanka. We wish you all the best. Keep in touch. Stay safe and Stay blessed!

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