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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Pet owners – please read before using this company. We previously used Pet Express to move our two French Bulldogs from Singapore to Sri Lanka, and the experience was good. Beca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently worked with Shanaka at Pet Express to import our cat Imogen to Sri Lanka. We could not have done it without him. The importation process during COVID felt impossible to understand. Shanaka... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to relocate my pet dog Neo 12 years old GSD. he came to Colombo from Bangalore India on 3rd October. Shanaka and team has abundant experience in handling the pet and clearing the customs and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shanaka & his team are wonderful. Shipping a beloved dog around (in our case from Amsterdam to Sri Lanka) adds a lot of stress to us dog owners, especially with a difficult breed like French Bulldo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de transporte de mascotas

Escrito por la empresa

Pet Express Sri Lanka is a specialist international pet relocation company established in 2010, with operations at the Air Cargo Village at Bandaranaike International Airport (CMB), Katunayake. We provide carefully managed, end-to-end pet transport for families moving pets from Sri Lanka to destinations worldwide and for pets arriving in Sri Lanka from overseas. Every relocation begins with a tailored plan based on the individual pet, travel route, destination requirements and timeline. Our team manages country-specific regulations, veterinary preparation, microchipping, vaccinations, rabies titre testing, import and export permits, official health documentation, airline bookings, airline-compliant travel crates, airport handling, customs and quarantine clearance, transit arrangements, ground transport and door-to-door delivery. We support dogs, cats, companion birds and other species where international travel is legally permitted. Our experience includes senior pets, snub-nosed breeds, large dogs, multi-pet households, rescued animals and complex multi-country routes. We handle accompanied and unaccompanied pet travel, including pet imports to Sri Lanka, pet exports from Sri Lanka, transit and comfort-stop services, and on-arrival clearance at Colombo Airport. Our CMB airport support is available 24 hours a day, 7 days a week, including weekends and public holidays. International pet relocation is never simply a flight booking. Each requirement must be completed in the correct order, often several months before departure. We keep clients informed throughout the process and place safety, comfort, animal welfare and regulatory compliance at the centre of every decision. Through our trusted international partner network, we manage origin and destination services worldwide while providing clients with one experienced point of contact throughout the move. Pet Express Sri Lanka is an active member of the International Pet and Animal Transportation Association (IPATA), Pet Alliance Network (PAN) and GEM Pet Network. Our business is dedicated exclusively to professional pet relocation. Pet Express Sri Lanka does not sell, breed, broker or arrange the adoption of animals.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(99)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great job by Pet Express Sri Lanka

Great job by Pet Express Sri Lanka. Highly Recommended. Shanaka and his team was extremely detailed with every aspect of James and Rickie’s transportation to our new home in Canada. Thank you so much for taking such great care of our kids !! - -

26 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot recommend them enough

I cannot recommend them enough! Wonderful knowledgeable people! They took all of the stress out of a difficult move, 02 dogs and 01 cat to Dubai, and put my mind at ease! I never would have been able to navigate through all of the requirements to move my pets. Pure excellence!

24 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were kept informed at all times.

I can highly recommend Pet Express to anybody moving their furry friends around the globe. We moved our 4 dogs from Colombo to Frankfurt and Shanaka could not have been more helpful or professional. We were kept informed at all times which helped reduce our worries! Thanks again for a great job.

18 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

we couldn't have done it without them!

Pet Express team was great to work with when we brought our Shih Tzu baby from Australia to Sri Lanka. It has become very hard to get Snub Nosed dog to Sri Lanka with all the airline changes but they did it. They walked us through every step on the way and made the entire trip much easier for us. We are not the most patient customers as you see. We couldn't have done it without them! Recommended to anyone who needs Excellent 5 star pet relocation services...

16 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was a great pleasure working with the team at Pet Express

It was a great pleasure working with the team. Service was Amazing – 5 Star!!!! After contacting countless other companies I was blown away by the prompt and detail-oriented attention I received from Shanaka! I will definitely be calling them when we move again. There's no one I would trust more than them. deliver my dear dog Ethan to our new home Thank you again for that help !!

13 de septiembre de 2019
Opinión espontánea
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Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

From start to finish,they really did care for our pet baby!!!

I cannot recommend Shanaka and his great team enough! They were very helpful, friendly and knowledgeable through every step of the process to get my baby Angie safely to our new home in Singapore. From start to finish, they really did care for our pet baby as if he was the owner’s pet. I would recommend Pet Express to anyone wanting to safely and comfortably travel with pets. Astounding service!! Thanks again for everything!! Regards

10 de septiembre de 2019
Opinión espontánea
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Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

What a blessing it has been working with them

This is a great company!! What a blessing it has been working with Shanaka and his team. It is a stressful process moving with fur babies, but they have the care and compassion to help you and your family during your transition. I don't know what we would have done without them assisting us every step of the way. Thank you Pet Express for all that you've done. We WILL use you again!! And also recommend you to our friends & colleagues.

8 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Polite,efficient and well informed

I thoroughly enjoy working with the team at Pet Express. They are polite, efficient and well informed. Whenever the need arises in the future, I plan to utilize their services for moving my baby, Jill. Highly Recommended for anyone moving pets from Sri Lanka to overseas.

7 de septiembre de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

We cannot thank Pet Express Sri Lanka…

We cannot thank Pet Express Sri Lanka enough for helping us relocate our dog Gemma back to the UK after a few years in Colombo, Sri Lanka. Shanaka and team were all amazing we would recommend them to anyone. They listened to all of my concerns and always knew the answer, they are just the type of people you want to help you take care of your pets. Truly compassionate and knowledgeable staff helping people navigate a confusing and stressful move!

6 de septiembre de 2019
Opinión espontánea
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Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

very responsive and knowledgeable in getting our two pups to Sri Lanka

We relocated from the U.S. to Sri Lanka and Pet Express did so much to make it happen. Our contact at Pet Express (Shanaka) was very responsive and knowledgeable in getting our two pups to Sri Lanka. A special thanks to Shanaka who we interacted with and got us through the process. They checked on us every step of the way from the first contact to our dogs' arrival. Thank you from our family!

3 de septiembre de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

Happy to see that they pick up and drop off pets

We had a fantastic experience with Pet Express Sri Lanka when moving our dog from Chicago to Colombo, Sri Lanka. The process was smooth, the paperwork was straightforward, and the service was very friendly. They clearly care a great deal about the pets they handle and transport. We were also incredibly happy to see that they pick up and drop off pets, as it would have been a nightmare for us to transport our dog to the airport otherwise. They are great! A very good and kind team! I do recommend them with all my heart! Thank you for all that you have done for us.

3 de septiembre de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

Brilliant and very professional

Pet Express was absolutely brilliant and very professional. They made what seemed a nightmare of paperwork into a simple seamless process. Misha arrived safe and sound and has settled down to life in Canada. We researched quite a few agencies before choosing Pet Express and we know that the choice was right! Thank you once again

2 de septiembre de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

The whole experience with Pet Express…

The whole experience with Pet Express was excellent - our move was not straightforward and the team supported us and it all went seamlessly. Crucially, all arrived safe and sound at their destination. Thank you to Shanaka and the team at Pet Express Sri Lanka. I would strongly recommend them. Cheers!

2 de septiembre de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

big thank you to the team at Pet Express

A big thank you to Shanaka and all the team at Pet Express. Our puppy Ronnie was boarded with them for few days and then sent over to us in Germany, he arrived safe and well last night and has settled in well. Pet Express’ support throughout the process was invaluable and gave us all the reassurance we needed that our boy was being looked after well. Shanaka even sent us some pictures of him out on a walk. Thank you once again for a stress free wonderful experience.

29 de agosto de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

Super helpful and attentive

Highly recommended! Team at Pet Express had been super helpful and attentive to all the procedures needed to send my cat from Sri Lanka to Australia, and Australia is extremely strict when it comes to importing pets. I was really worried at first because my cat is probably the most timid and shy cat you'll ever meet, but she arrived safely to Melbourne via Singapore without any problems at all. I'm really glad I went with Pet Express, will definitely recommend all my friends/family to them if we ever need pet relocation service again!

29 de agosto de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

Thank you to Shanaka and the team

Thank you to Shanaka and the team at Pet Express for taking such good care of our
much loved cat Hubert on her journey from Colombo to Dubai. She arrived well and totally unstressed considering her short journey! From the driver who picked her up
from home, to all the communications I had with Shanaka, I couldn't recommend you all more highly. Hubert has settled in her new home very quickly.

28 de agosto de 2019
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

My friend referred me to Petexpress

My friend referred me to petexpress llast year since then I have bought twice from them advocate flea treatment for my cat. Their service has been fine and prices competitive so I recommend them.

27 de octubre de 2015
Opinión espontánea
Logotipo de Pet Express - Sri Lanka

Respuesta de Pet Express - Sri Lanka

Hello Jon, We would like to take this opportunity to thank you for choosing Pet Express - Sri Lanka. Thank you - Pet Express Team

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