Pinnacle Surveyors Opiniones 

319
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Ver más

Valorada con 3 estrellas sobre 5

The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Ver más

Valorada con 5 estrellas sobre 5

Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perito
  2. Tasador inmobiliario
  3. Tasador de bienes raíces
  4. Topógrafo

Escrito por la empresa

Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 45% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(319)

83 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5 star service from Pinnacle!

Only good things to say about Pinnacle. Our surveyor Andrew was excellent, he took the time out to explain the survey findings and ensured that we were well informed before making purchase. I had a query whilst Andrew was on annual leave and one the directors returned my call to respond, the service that pinnacle delivered was exceptional. They went above and beyond to deliver efficiency and excellency. Well done to your team!

20 de febrero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Shab and Zack

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Brilliant!

Fast, efficient and professional.
Phone call after the survey to go through the report was excellent.
Definitely recommend!

8 de febrero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Sarah

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 4 estrellas sobre 5

Excellent service and they actually…

Excellent service and they actually contact you for you to ask any questions and the best thing was that they highlighted some crucial information that detered us from buying a property... that could have potentially ended up been a big mistake. So thankyou

7 de febrero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Gayle

Thanks for your 4* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Homebuyers survey

I am glad I chose these for my homebuyers survey. They arranged to attend the property directly with the seller. I received the report the day after the survey was completed which was brilliant. It was very thorough and detailed. The surveyor called me a few days later to discuss any queries I had.
They also responded quickly to further queries which I emailed to them. Would definitely recommend for a thorough job.

7 de febrero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Beckie

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

My experience was very good

My experience was very good. Very helpful. Friendly and super fast.

7 de febrero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Holli

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Andrew was helpful and friendly on the…

Andrew was helpful and friendly on the phone and gave a full survey of everything that you could think of. Great service!

25 de enero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Mrjiggs

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

I was hoping for a detailed and in…

I was hoping for a detailed and in depth survey of the property I am buying and that is exactly what I got. Speedy and efficient,many thanks pinnacle

18 de enero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Jamie

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 1 estrellas sobre 5

Waste of time

Waste of time. Used them for a property I was buying and ended up with numerous problems that aren’t highlighted. Complained and escalated to a director who simply used excuses and get out of jail cards.

16 de enero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Dear Samantha

I am sorry that you are not satisfied with the response that you received after complaining. In accordance with our Complaints Handling Procedure, if you are not happy with the resolution of the complaint then you should refer this onto CEDR.

Regards, Joe @ Pinnacle Surveyors

Valorada con 4 estrellas sobre 5

Gets the job done

To redeem a help to buy equity loan, I needed a RICS certified valuation report on my house. I was recommend Pinnacle Surveyors from my mortgage advisor so I decided to go ahead with them. I had got a few other quotes and they were competitively priced. A date was arranged for the property inspection and the inspection was carried out swiftly. The report was emailed to me a few days afterwards. The only suggestion would be that Target HCA have a .pdf size limit for the report and the file from Pinnacle Surveyors was larger than the file limit. However, that was easily rectified by compressing the file.

10 de enero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Bhav

Thanks for your 4* review - I am really glad to hear you are happy with the service we provided. Thank you also for your feedback, I will pass this onto our admin team.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Professional and Efficient

I found my experience very easy from my initial enquiry right through to receiving my survey. I dealt with Ed and Cathy and both were very respectful when entering the property of the house we are buying and the house we are selling. Survey was delivered quick and very informative.

7 de enero de 2022
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Carlene

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Great Service provided

Great Service provided with an extensive report to provide us with the confidence needed to progress with the property.

22 de diciembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Good afternoon

Thank you for your 5* review. I am very pleased to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Speedy arrangement of survey

Speedy arrangement of survey . Well prepared report and sent out very quickly after the survey.

Good telephone feedback as well afterwards

21 de diciembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Good afternoon

Thank you for your 5* review. I am very pleased to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Valorada con 1 estrellas sobre 5

Run and don't look back!

The same surveyor came out for two different lenders to survey the same BTL property. In one report he said the property was suitable for lending, and in the other he wrote that it didn't. It's a shame all these freebie mortgage surveying companies are so bad, but then the banks probably pay them peanuts, and you know what that gets you.

3 de diciembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Good afternoon Adam

Thank you for your review. Unfortunately every lender has their own policy of properties that they will accept based on their risk profile. This means that the same property may be acceptable to some lenders and not to others. Any policy challenges should be directed to the lender in question.

Regards, Joe @ Pinnacle Surveyors

Valorada con 1 estrellas sobre 5

Terrible service

Embarrassingly brief survey conducted by Richard Meggitt of the Cardiff branch. Minimal attention paid, completely ignorant of any improvements made to the property since purchase, evidently oblivious to house price rises in the area and, as seems to be a common theme with Pinnacle, undervalued below even the lowest estimate given elsewhere. We are currently assessing our options legally against this company and individual.

3 de diciembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Good afternoon Daniel

Was this for a survey or a valuation, as valuation inspections for mortgages tend to be a lot shorter than full surveys? I am sorry to hear that you are disappointed with the value provided. We would invite you to appeal the valuation - to do this you must provide evidence of three similar properties that have recently sold and support your estimated value. Valuation appeals must be sent through the prospective mortgage lender.

Many thanks, Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Great service

Great service, valuation and report sent the same day, pleasant and efficient, definitely recommend

2 de diciembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Good afternoon Sharon

Thank you for your 5* review, I am really glad to hear you are happy with the service provided.

Many thanks, Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

I was very happy with the service

I was very happy with the service. The survey was detailed and thorough and really improved my confidence in the property I am purchasing. The surveyor telephone called me after I received the survey to insure I understood what was detailed and to answer any questions I had.

30 de noviembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Carmel

Thank you for your 5* review. I am pleased to hear you are happy with the survey we provided for you.

Joe @ Pinnacle Surveyors

Valorada con 4 estrellas sobre 5

Satisfied customer

Pinnacle were easy and friendly to communicate with. Our surveyor did exactly what we expected of him. The report was very clear, detailed and, most importantly, I was able to understand it. I appreciated the opportunity to chat about the results.

22 de noviembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Thank you for your recent review. I am very glad to hear that you were happy with the service we provided.

Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

super quick results & follow up

Received the results of the survey the same day along with the level 2 detailed report. Andrew called me soon after to follow up and answer any queries and explain any parts of the form structure I was unsure about

2 de noviembre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Nic

Thank you for the 5* review. I am glad to hear you are pleased with the report and service.

Many thanks, Joe @ Pinnacle Surveyors

Valorada con 5 estrellas sobre 5

Brilliant service!

We had a homebuyers survey and we are very happy with the service. The surveyor was brilliant with explaining things to us and making sure we understand. I would definitely recommend this company!

29 de octubre de 2021
Opinión espontánea
Logotipo de Pinnacle Surveyors

Respuesta de Pinnacle Surveyors

Hi Charlotte

Thank you for your review - I am really pleased to hear you are happy with the service we provided.

Kind regards, Joe @ Pinnacle Surveyors

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más