I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Ver más
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Consulta las opiniones de los clientes
The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Ver más
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Ver más
La empresa ha respondido
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Información de contacto
Stores Road, DE21 4BD, Derby, Reino Unido
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
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Ha contestado el 45% de las opiniones negativas
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Very professional and friendly service
Very professional and friendly service, happy with the valuation I requested. Andrew sleney who carried out the valuation was great and very efficient approachable. I had the valuation within 24 hours which was great! Thank you very much

Respuesta de Pinnacle Surveyors
Review
The valuation was affordable compared to some competitors and I received the results within 24 hours.

Respuesta de Pinnacle Surveyors
Survey was really helpful
Survey was really helpful and surveyor explained to us in detail over the phone

Respuesta de Pinnacle Surveyors
Survey and valuation
I've used Pinnacle Surveyors before. Had to wait thus time for well over a week for the survey to be undertaken and then over a week to get the written report back. The survey was very comprehensive and was RAG rated for ease of understanding which was good. The valuation was also helpful as we had a feeling the house we're buying was over priced for the condition we could see it was in so the valuation took this into account. We have since renegotiated the asking price and are paying £8k less so well worth the price of the Report! We also know in detail now what all the issues are with the house, which aren't too bad but it's reassuring to know. The Surveyor did try and call me a few days after sending the report to answer any questions and left a message he would call back but never did, but to be fair I had his number so could have called him back if needed. Overall good service, would have liked it done quicker and the Report back quicker but guess it's reflective of the time of year. Would recommend and use again.

Respuesta de Pinnacle Surveyors
Good communication
I paid for the survey a long time before it was carried out. However when it came to it there was good communication, a thorough report and the surveyor answered the questions I had on speaking a short time after. Although it would have been useful if the surveyor had the report at the time of the discussion an answer was forthcoming very swiftly after.

Respuesta de Pinnacle Surveyors
Easy helpful efficient
The process was easy and straight forward. Always available on the phone if needed. Very efficient overall very pleased would use again

Respuesta de Pinnacle Surveyors
Scheduled in promptly
Scheduled in promptly, kept up to date On progress.

Respuesta de Pinnacle Surveyors
Fast, friendly and efficient
The surveyor arrived on time and helped walk through the process in a calm and friendly manner. Report came out in the exact period that they said

Respuesta de Pinnacle Surveyors
Great service from start to finish
Great service from start to finish. Their processes are really efficient and staff really friendly and informative. We had some delays in the house we were buying, they continued to contact the estate agent to get updates and try and book in the survey. When the purchase fell through they were able to then transfer it to the new property. The survey was thorough and the surveyor followed up with us to answer any questions

Respuesta de Pinnacle Surveyors
Great service overall
Great service overall. The level 2 survey I ordered was very thorough and delivered well within the advertised time. The surveyor also contacted me after sending over the report to answer any questions.

Respuesta de Pinnacle Surveyors
Great!
Quick and efficient. Very happy with the service we received.

Respuesta de Pinnacle Surveyors
Professional and thorough survey…
Professional and thorough survey Conducted. Survey completed and report received promptly. Telephone call received to discuss report after a few days and all queries were dealt with. Very happy with service and highly recommended.

Respuesta de Pinnacle Surveyors
Professional & Fast Service.
My survey was carried out the following week after sending my authorisation form & payment.
I received my valuation report the day after the RICS Surveyor had visited my property.
Very happy.

Respuesta de Pinnacle Surveyors
Great service
They were really prompt got us booked in straight away, sent the report over 3 working days after and rang us 2 days after to talk us through the report. Very thorough and knowledgeable.

Respuesta de Pinnacle Surveyors
Good service
Very professional and took time to ask my consent to share information with mortgage broker. My flat was in a unique situation so took longer than anticipated to get the report but luckily I'm not in a rush. Would have liked to know about the delay sooner as I had to wait a few days but my surveyor was happy to be contacted at a convenient time for me.

Respuesta de Pinnacle Surveyors
Did exactly what it said on the tin.

Respuesta de Pinnacle Surveyors
Swift professional service
Swift professional service. Report was issued within 3 working days.

Respuesta de Pinnacle Surveyors
Excellent service
Excellent service, great communication throughout, highly recommend

Respuesta de Pinnacle Surveyors
Professional and efficient
Professional, clear and speedy response

Respuesta de Pinnacle Surveyors
Professional service which provided a…
Professional service which provided a prompt service.

Respuesta de Pinnacle Surveyors
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