I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Ver más
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Consulta las opiniones de los clientes
The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Ver más
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Ver más
La empresa ha respondido
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Información de contacto
Stores Road, DE21 4BD, Derby, Reino Unido
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 45% de las opiniones negativas
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House valuation
Our house valuation appointment was arranged so quickly and took place the day after payment was made. We then received the report back the day after. Really impressed with how quick and efficient this service was. Would recommend.

Respuesta de Pinnacle Surveyors
Great Survey - Jonathan Sharp
Thorough survey of a property by Jonathan Sharp was received within 24 hours of inspection. The report was comprehensive and all questions were answered clearly over the phone. Friendly and knowledgable surveyor, very pleased with the service.

Respuesta de Pinnacle Surveyors
Very prompt response to all queries

Respuesta de Pinnacle Surveyors
Polite friendly surveyor carried out…
Polite friendly surveyor carried out the visit professionally, fast turnaround of report and clear communication for booking process and attendance time slot

Respuesta de Pinnacle Surveyors
So quick and easy to communicate with
So quick and easy to communicate with. Highly recommend.

Respuesta de Pinnacle Surveyors
Very friendly surveyor
Very friendly surveyor, made me feel at ease, and recieved report within 24hrs of inspection.
Great service!

Respuesta de Pinnacle Surveyors
We had a valuation with Jonathan Sharp…
We had a valuation with Jonathan Sharp today and he was excellent. Very thorough and professional but also polite, friendly and patient. He talked us through each step of the process and was very clear at all stages. What could have been a very stressful morning was very straightforward. Very impressive.

Respuesta de Pinnacle Surveyors
Good quality
Highly recommended, fast, accurate, precise and always available

Respuesta de Pinnacle Surveyors
Pinnacle - highly recommend
We had a really positive experience with Pinnacle. After filling in an online query they were quick to get in touch with us, providing a quote and further information. The surveyor, Sam, then visited our property a few days later to complete the level 2 survey and we were very impressed with his efficiency when we received the survey report the following day. The report was detailed and comprehensive and the follow up phone call from Sam was extremely helpful in terms of understanding some of the things raised in greater depth.

Respuesta de Pinnacle Surveyors
Very good experience explaining…
Very good experience explaining everything as they went along

Respuesta de Pinnacle Surveyors
Ed was brilliant, a fantastic survey
Ed was brilliant, did a thorough check and found a few problems that I wouldn’t have known about if I hadn’t had the level 2 survey. Even though it is a new build I would never have known about the roof problems or the bi-fold doors that should never be made of upvc. Thanks Ed.

Respuesta de Pinnacle Surveyors
Very friendly staff and really helpful

Respuesta de Pinnacle Surveyors
Great service from start to finish
Great service from start to finish, easy to book an appointment, surveyor was friendly and courteous, can’t complain would use again if required

Respuesta de Pinnacle Surveyors
Quick and easy to arrange
Quick and easy to arrange, helpful staff, would recommend

Respuesta de Pinnacle Surveyors
First Class Service
Arrived on time, very friendly and knowledgeable.

Respuesta de Pinnacle Surveyors
Top recommendation
Staff on the phone made me
feel at ease as I’ve never had a survey before.Without the honest report I would have lost a lot of money,the surveyor called exactly when he said he would and I was given the opportunity to ask questions.I would certainly recommend this company, no let’s downs, no rudeness, very nice patient helpful people well done guys👍

Respuesta de Pinnacle Surveyors
Great experience
The booking part was so simple and I was given a choice of dates for the survey. I was then given a time slot a day or two before the survey was complete. The surveyor (Wayne McIntyre) was great, I had my little boy in the house at the time and it wasn’t a problem at all. He was kind and we got it all done fairly quick. I then got my results of the survey back incredibly quickly which meant I could push along the payback of Help to Buy loan with Target.

Respuesta de Pinnacle Surveyors
Good company, but pushed the timescales to the limit
Quality of survey and their customer service levels are really good.
Where I got let down was the timescales, the survey took a while to get booked in, and then it was 5 days before I received the report.
When receiving the report you get told the surveyor will call you to discuss further soon. It ended up a few weeks later.
4/5, due to timing issues.

Respuesta de Pinnacle Surveyors
Quick smooth and easy process
Quick smooth and easy process! Excellent value for money, surveyor arrived on time was in an out and report done within time frame as advised! Will defo recommend

Respuesta de Pinnacle Surveyors
Quick and easy process
Quick and easy process from receiving a call to book an appointment which was flexible to myself, to the appointment itself. Visiting surveyor was friendly and professional.

Respuesta de Pinnacle Surveyors
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