I ordered a reel of 5mm three strand rope on July 13th and nothing has arrived. Today is 23rd July. I've emailed their customer services 3 times and have no response to any emails. Very poor. You'r... Ver más
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I ordered a reel of 5mm three strand rope on July 13th and nothing has arrived. Today is 23rd July. I've emailed their customer services 3 times and have no response to any emails. Very poor. You'r... Ver más
La empresa ha respondido
we ordered a waste pump at the beginning of the month, heard nothing back for a whole week so we called them up, they then on the phone told us our items were damaged in transit and sent back. now... Ver más
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... Ver más
A few months back I did purchase for my 1st project Isotemp water heater. After some delay with the project I had no other option as to contact Pirates Cave Chandlery for assistance. I had a few calls... Ver más
Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.
6 Kendon Business Park, Maritime Close, ME2 4JF, Rochester, Reino Unido
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Ha contestado el 66% de las opiniones negativas
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Amazing service, very quick delivery, looking forward to using the life jacket on holiday whilst kayaking.
Great shopping experience. Very informative and quick deliver
Perfect Service, I placed an order at 12:40, (20 minutes before the next day cut off) and it was delivered by 09:00 the next day, got me out of a fix, very impressed.
Note, I had bought antifoul from another chandlers (Gael Force), needed more, they had stock but could not get it delivered for 5-7 working days!!
Excellent service and delivery timescales, especially given current circumstances.
Quick service, well packed, exactly as described.
Very Satisfied with my order and it was delivered fast too
Boat cushion arrived promptly and was exactly as described.
Very good service, parcel arrived on time and product being used daily.
Very quick efficient service and very good price
Prompt delivery. Goods very good quality, would buy from this company again
Ordering was easy and delivery was quick!
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