My lovely little box was like christmas coming early,everything was wrapped beautifully and arrived in excellent condition, Couldn't believe the cup cake measurer was exactly the right colour for my n... Ver más
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Consulta las opiniones de los clientes
Very pleased at how quickly my order came- 2 days after ordering. Good quality cake cases, colours exactly right for the Spiderman cupcakes I'm making, as were the red and blue hundreds and thousand... Ver más
I needed baby shower toppers 4 cupcakes & discovered this site which had an excellent assortment at a reasonable price. Bought few general bits of equipment at same time & received goods in a remarkab... Ver más
I purchased some Roy's Natural flavouring as I wanted to do a recipe from Mary Berry's new cookbook. It has worked a treat. It was very difficult to locate but Planet Bake stock it so I'm sure I'll... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
www.planetbake.co.uk is everything the enthusiastic home baker (and eater!) needs to help them in their quest for cake and bake perfection. Having our finger on the home baking pulse our ranges ensure you have everything you need for easy and fun home baking. You'll find stuff to mix it, mould it, bake it, decorate it, serve it and so much more... So whether you simply want to indulge in a little home baking or add a touch of luxury to your already tried and tested recipes we have something for everyone here at Planet Bake. Check out our fabulous range of cake stands, tins, teapots and mugs as well as uber-cool aprons, oven gloves and linens for the well dressed domestic marvel! All our products are backed by our 28 Day Money Back Guarantee, so if the item you bought isn't exactly what you were looking for then we'll happily refund you in full. We also pride ourselves on out Super Fast Delivery, All order placed before 1pm will be dispatched the same day, and we offer a choice of delivery options from Express Delivery to a Guaranteed Next Day Service. We'll also keep you up to date with the latest home baking trends - simply register to receive the Planet Bake newsletters and check out our blog. We'll bring you what’s hot and what's not in the home baking front as well as stuff that’s just a little bit different. Customer Service & Company Ethos Our aim is to provide a great product range that will appeal to bakers of all ages and experience backed up by really genuine customer service. We have a dedicated helpline to give you information and guidance on all our products which have been tested by real people in real home kitchens to make sure that they ‘do what they say on the tin’ ! Just fire us a quick email.
Información de contacto
Unit M3S Mosshill Industrial Estate, KA6 8BE, Ayr
- 08442728963
- info@planetbake.co.uk
- www.planetbake.co.uk
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Fast, efficient service
Great website, loads of choice, reasonable prices and fast delivery 😊
Next Day Delivery Not Guaranteed! :( :(
I ordered some items on the 13/10/14 to be delivered next day as my son's birthday is on 16/1014. As I checked the delivery states now, I'm very disappointed that it's been dispatched only today (15/10/14). No one answers the phone or reply email.
item did not arrive ( and wont answer emails now )
the service is poor , my item did not arrive , i emailed them asking when i could expect my item ,
they told me they had posted it , i said i would give it a few more days as i live on an island and sometime items take a day or two longer ,the item did not turn up i emailed them again , got no reply , waited a week emailed them again , once more no reply , so i would say beware , i lost only £6
could have been worse i suppose ??
you live and learn
thank you for your reply ,
i wii take the item ,
thank youl

Respuesta de Planet Bake
first order was not as expected, but would order again
I ordered some cake toppers which looked quite big on the screen , however I was a little disappointed when they arrived two days later but I changed the design of my cake and all was well in the end.
Apart from the size of my cake toppers, I was happy with the quality and the packaging when they arrived, they were in perfect condition and on time.
I bought my cake toppers when they were on sale but I do not think I would have been satisfied if I paid full price for them.
I would order again but only after I had made sure of the size!!
Thanks planet bake

Respuesta de Planet Bake
My order was proved and cooked before I could say cupcake.
I was very pleased with the speed that I received my cupcake cases and would definitely recommend anyone to purchase through this company and would use them for my future purchases.
Great variety of everything a cup cake maker would desire.
Living in Spain especially on an Island very little choice is available with regards to making cup cakes - so Planet bake with international delivery is perfect. You have to think ahead as the postage does take time.
I always find the items I require.
Lost order
I ordered some cookie cutters I needed for cakes I was making for a baby shower. They did not arrive during the delivery time I paid for and subsequently had to make alternative cakes for the shower. Not ideal.
Planet Bake did however refund my order which was great - although not ideal for the baby shower!
Returning all unopened goods for a refund.
Very disappointed in the sugar flowers. Extremely hard, I thought we might be in danger of cracking a tooth as they were so hard. They were also tasteless,
not happy
I am not happy I have not received my purchase yet. I ordered nearly 2weeks ago and I am still waiting.
Muffin cases. Bad packing.
Despatched immediately, but box was shorter than the muffin cases, so the tops were crushed. Disappointed.
Timely but dissapointed.
I was very pleased with the response and the delivery time of the vintage cupcake holders but unfortunately they were considerably smaller than I expected so I was unable to use them.
I would recommend you to anyone
Value for money and fast delivery
Terrible packaging!
I ordered a sugarpaste dogs and bones set, when it arrived one of the (obviously fragile) dogs was broken. I rang Planet Bake and they said they would post another set. I am not surprised this was broken as it was face down in a cardboard box and the 'packaging' was a piece of brown paper. Two days later and the new set arrived sitting amongst polystyrene pieces, broken again..... and the eyes and paw of the other dog came off when I carefully took them out of their smaller box. These are for a special birthday cake, between the two sets I will be able to salvage something, with the use of edible glue, but this is not really what we pay our money for.
Speedy violets
I needed crystallised violets fast and that is what I got. Excellent flavour as well.
Tableware for Daughters baby shower.
I was really happy with my purchases , great value for money, everything was packaged very carefully and neatly. Can't wait for the baby shower to be able to use them and show them off.
Great products and service. Thank you.
Fantastic product
I needed some lemon and lime sugared slices to put on the top of cheesecakes and couldn't find any shops that stocked them. I ordered the products from Planet Bake and they arrived a few days late - just what I wanted, perfect products.
Would recommend this website to friends and family.
Lin
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