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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Ver más

Valorada con 3 estrellas sobre 5

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Ver más

Información sobre la empresa

  1. Tienda de insumos para plomería / fontanería
  2. Reformas de baño
  3. Proveedor para baños
  4. Tienda de hágalo usted mismo
  5. Proveedor de equipos de calefacción
  6. Tienda de radiadores

Escrito por la empresa

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

343 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 25% de las opiniones negativas

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3,4

Todas las opiniones

(343)

38 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Perfectly packed

Perfectly packed . Delivery in next to mo time. Recommend RIDE. Will always shop here as priced items R top range at affordable prices 100%
More than pleased with quality and service.

2 de enero de 2024
Valorada con 1 estrellas sobre 5

Shocking behaviour Part 2

Shocking behaviour from this company Part 2. As Plumbhub called my father's account of my dealings with them 'factually incorrect' - it wasn't - I'm laying out the facts for them and I have credit card statements and emails from Plumbhub to verify these facts.

On the 25th October I ordered a Reina Vicari Double Horizontal Radiator from Plumbhub as they were showing the radiator was in stock. My order number was PH9809. My credit card was charged the advertised price of £421.99 and I received an order confirmation email from Plumbhub.
On 26th October, I received an email from them telling me that 'Your order has been refunded'. There was no apology and no explanation.
I looked on their website and found that they were now advertising the radiators for £550, almost £130 more than the previous day.
I emailed them on the 26th October, asking them to explain why my order had been refunded, but got no response. I emailed them again on the 31st of October and as of 14th December I'm still waiting for a reply.
I bought my radiator elsewhere, and I won't use Plumbhub again.

26 de octubre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Toilet inlet valve washer

Ordering process was easy and the goods despatched the following day.
Unfortunately there was one line of the address missing on the address label making my delivery 5 days and not the 2-3 days quoted.
The goods arrived and were a perfect fit and problem solved

4 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Shocking behaviour from this company

Shocking behaviour from this company. My daughter ordered a radiator from them for £421.99. (Order number PH9809). They accepted the order and sent a confirmation of order email. The following day, they refunded the order and put the price of the radiator up to £550! And they wouldn't answer her emails. Needless to say she shopped elsewhere.

26 de octubre de 2023
Opinión espontánea
Logotipo de Plumbhub

Respuesta de Plumbhub

This is not a verified review and is factually incorrect. We do not know who this person is or what order it may relate to?

Valorada con 1 estrellas sobre 5

Absolutely shocking company

Absolutely shocking company, bought a boiler which they sent the wrong one then totally refused to issues a refund…
I will be applying for a county court judgement very soon.
This company have now refused the parcel from the courier and sent it back to me 😂😂

12 de octubre de 2023
Opinión espontánea
Logotipo de Plumbhub

Respuesta de Plumbhub

This is a false review, the customer returned their order without a returns authorization. The item was not in resaleable condition.

Valorada con 5 estrellas sobre 5

A great range at excellent prices

PlumbHub seemed to be the only company who could supply exactly the right radiator (quite an unusual size) and yet were still able to offer a great deal on it. Also delivered within the estimated time frame... I've very pleased with their prices and service.

28 de septiembre de 2023
Logotipo de Plumbhub

Respuesta de Plumbhub

Thanks for your kind review Anne, we hope you enjoy the look and efficiency of your new radiator.

Valorada con 5 estrellas sobre 5

So Impressed!

Great product, Great price, Fantastic service, Hassle free delivery.
100% Top drawer!

10 de septiembre de 2023
Logotipo de Plumbhub

Respuesta de Plumbhub

Many thanks for your appreciated review. It is so refreshing to hear from a happy customer and that we have exceeded your expectations.

Valorada con 1 estrellas sobre 5

It is now 8 dnondeliveryays since my item was…

It is now 8 days since my item was picked up by carrier ( ROYAL MAIL ). It is only a bathroom plug !!!
How much longer will I have to wait so that I can SEND IT BACK and order one from another company and receive it the next day.
You are only getting one star as I couldn't proceed with the review without entering something, otherwise it would have been minus 5*..

29 de junio de 2023
Opinión espontánea

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