Powerlease Opiniones 

181
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good service and very straightforward to deal with. Very helpful staff, especially when researching and having questions prior to going to see the car we ended up purchasing.

Valorada con 5 estrellas sobre 5

I had several Teslas in my sights but ended up buying from Powerlease for several reasons. 1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models... Ver más

Valorada con 5 estrellas sobre 5

I bought a car from Powerlease. Mr Brandon Mehmed who helped me was very polite. He was very clear and there was no pressure at all. He kept things relaxed and was friendly. I found him to be knowled... Ver más

Valorada con 1 estrellas sobre 5

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Ver más

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Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

181 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(181)

41 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tom gall was amazing

Tom gall was amazing. Excellent salesman that went above and beyond and nothing was too much hassle. In my option you couldn’t wish you meet a better salesman. Thanks a lot Tom 🥰

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really friendly and really helpful

Really friendly and really helpful! Oliver was great from the moment we stepped onsite to have a look around and gave great advice. Cameron was great on the sale day, couldn't fault the team! Thanks!

9 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tesla Model 3 Standard Plus

Brandon and Cameron were absolutely brilliant. In a torrential downpour they took the time to go over the car we have bought, and explained everything I had asked. They asked about our journey down and the kind of day we had, engaged us about how we planned the journey home. They made us a coffee and went over every aspect of the paperwork as well. A total, and complete change from a main Hyundai dealer that we have experienced through another car we have. I would have no hesitation in recommending them, or returning to them for a further purchase.

1 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

No service history & we weren't told.

We bought a 3.5 year old Kia E-Niro. They neglected to mention that there was no service history with the vehicle. I asked where it was when I picked up the car, having already paid in full. Not much I could do about it at that point. Yes, perhaps I should have asked about it, but I think on a deal with this value, it should have been highlighted by the dealer.

7 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incompetent garage

Incompetent garage! Agreed a price on a car, went to pay a deposit only to be told the car is underpriced and they want an extra £1000. Who does that?

30 de agosto de 2024
Opinión espontánea
Logotipo de Powerlease

Respuesta de Powerlease

Dear Gurpal,

Thank you for your feedback. We apologise for the confusion caused by a recent error in our vehicle listing. We recently purchased a vehicle for stock and it was advertised with the incorrect specification, when we received the correct specification from the Manufacturer the price was amended to reflect the true value of the vehicle. The car was not sold at that time, and we promptly informed all interested parties, including yourself, of the misadvertisement. You made it clear that the original listing did not meet your requirements and we want to clarify that the price you referred to was simply the amount listed in the advertisement at that time; no formal agreement or deal had been made between us.

Valorada con 1 estrellas sobre 5

I recently purchased a car from…


I recently purchased a car from Powerlease, and the experience has been far from satisfactory. The process started off poorly with a delayed collection of nearly one week, which was quite inconvenient and frustrating.

Furthermore, after a few weeks of owning the car, I noticed that some areas, specifically the rear wing and the front left door, had been poorly resprayed. This was not disclosed to me at the time of purchase, and it speaks to the lack of transparency and quality control from Powerlease

I am deeply disappointed with the overall experience and the condition of the car. I hope Powerlease can improve their communication and quality assurance processes to prevent future customers from facing similar issues. Based on my current experience, I cannot recommend this dealership.

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

WE DON'T DELIVER TO SCOTLAND!!!

Just contacted this company regarding the purchase of a car...... still available.
Asked about delivery, as we are 265 miles away......don't deliver to Scotland.
Pointed out that Berwick upon Tweed is further north.
We don't deliver to Scotland. Company policy.

THAT IS SIMPLY DISGUSTING.

I think their reply will reflect more on their character, than mine.
You will be the judge.
Also. TO FAR IS, TOO.

18 de agosto de 2024
Opinión espontánea
Logotipo de Powerlease

Respuesta de Powerlease

We are sorry to be reading your review, although given your track record in negative reviews, we have not taken this one too personally.

For the benefit of our genuine customers: delivery is a service, that we do not have to offer, at the end of the day, we are just an independent retailer, with a small workforce. However, it is something that we do offer within certain distances and locations. The majority of our deliveries are done by one of our two drivers, driving the vehicle to the customers location, they then use public transport to get back if there is no part exchange. Our drivers must be able to complete a delivery and return within working hours (9am - 5pm). We do also have a local independent transport person who can trailer a vehicle, that we use for slightly longer distances but we have to limit transport to 250 miles (there is the odd case, depending on location, where we can go further, so please always ask). Scotland unfortunately is just too far from our premises for either of these two options. There is no discrimination, we just simply are unable to deliver that far. Which we have always found any sensible person can understand.
As we tried to explain, we have many happy customers from Scotland (and locations further than 250 miles), who will use a third party transport company (which would be more cost effective than what we can ever offer and we have no issue with a third party transport company being used) or from Scotland you can fly into Luton Airport as we are only 25 minutes from there. Of course, we will always charge up the car for you to get you as far as possible before needing to charge!
Hopefully this helps explain our position.

Valorada con 5 estrellas sobre 5

Bought MG ZS this weekend and was very…

Bought MG ZS this weekend and was very happy with the whole process. Was skeptical of doing an online purchase but the car was like new and everything I was told by Cameron and Laura was true which is rare for a lot of dealerships. A bit slow on the email responses but everything got sorted

21 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

communication problems

If you need to get hold of them to enquire about a car I’d suggest phoning them…they NEVER respond to emails or contact through car websites like CarGurus etc….
I’m currently abroad on holiday and 3 times last week I’ve tried to get hold of them about a car they are selling…..never a single response yet the car still shows for sale.

Update….after leaving this review I’ve had comms from them. Too late to buy a car, but they have explained some issues with car selling site response emails. Just been an unfortunate set of events but I’m sure we will find the car we are looking for elsewhere!

9 de junio de 2024
Opinión espontánea
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Respuesta de Powerlease

We are very sorry to be reading your review and we can only apologise you feel this way. I would like to start by saying we never ignore emails or enquiries that we receive. Having searched the name you have left this review under, we have had no emails or enquires from anyone matching this name. There is always a chance that emails have not come through for whatever reason and that applies both ways. We have made a request for you to provide more information, so we can investigate further. Please do respond, so we can look to assist you going forward. The best way to communicate is always by phone but if you can't then we do have email and a business whatsapp, all of which are monitored and responded to.

UPDATE - Thank you for sending contact details. We now have your name and email address. We can confirm we did NOT receive any emails from this name on 6th June or any emails from a tiscali email address. We will reach out to you on the email address you have supplied to us via the information request

Valorada con 5 estrellas sobre 5

Bought an ID3 first Edition yesterday

Bought an ID3 first Edition yesterday. Superb service and experience, being served by Ollie. Great spectrum of Electric Vehicles. Very happy with the car and service received. Highly recommend Powerlease if you are in the market for an EV. Thank you Ollie, thank you Powerlease!

7 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brought a Tesla Model Y Long Range from…

Brought a Tesla Model Y Long Range from Powerlease.
Initially discussed with Craig who was massively helpful. Discussed the process thoroughly and provided sound advise on best way to part exchange my car.
Picked up the car and was dealt by Cameron who again was brilliant. Car looked immaculate and the payment process was easy.
Very pleased customer and would fully recommend this company.

14 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful from start to finish

Bought an MG ZS from Powerlease and from start to finish they were spot on. Sale was smooth and salesman was very helpful.
The vehicle itself had a small fault through no fault of Powerlease, however they then resolved the issue within 2 days free of charge. Brilliant service and would highly recommend them as a company

25 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish!

Great service from start to finish!

Recently purchased a Polestar 2 from Powerlease and took advantage of the delivery service. Throughout the whole process Tom (C) could not have been more helpful and took the time to provide honest and helpful advice.

When the car was delivered, the delivery driver was extremely helpful and professional.

Throughout the whole experience I felt like a valued customer and the car was exactly as described. Overall I am very pleased and will definitely be back when the time comes.

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought my Kia Niro from powerlease

Bought my Kia Niro from powerlease. I was dealing with a person called Tom. He was good helpful and straight to the point. Everything was in the car as promised and even spoken to one of the managers (general conversation) which he was polite too (sorry did not know managers name ) the car was presented clean and tidy. Thanks cyrus

6 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service!

I recently purchased a car from PowerLease, and my experience was exceptional. Brandon, my salesperson, provided outstanding service with his extensive knowledge and professionalism. The dealership's transparent process and wide vehicle selection made my purchase smooth. I highly recommend PowerLease, and a special shoutout to Brandon for making it a top-notch experience. 5 stars!

16 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They’ll have your wallet emptied faster than your wife

Brandon (or the mystery manager) will have your pants down before you’ve even bent over.
Offered us a part ex price £1.5k lower than multiple other dealers, then tried to charge us a whopping £500 just to reserve a mini, then told us we’d have to pay the full balance at least 48hrs prior to collecting the car “or we wouldn’t have any rights to reclaim the £500 deposit” (we hadn’t even seen the car in person), then when we tried to negotiate on the car for only £200, he said he’d “speak to the manager ;)” and they put the price up by £200 before calling us back the next day to tell us.
In the end we just played along to see how far they’d go with it (curious I guess), then told them where to go and that we wouldn’t entertain any of that nonsense.
Went elsewhere, happy to pay more with another dealer than deal with these clowns.
Avoid brandon, he’ll empty your wallet quicker than your wife.

25 de octubre de 2023
Opinión espontánea
Logotipo de Powerlease

Respuesta de Powerlease

Dear Stephen, we are sorry to be reading your review and we are sorry that your experience has not been to your satisfaction. Although, whilst this may just be a bit of fun to you (ringing up after leaving reviews across several platforms, gloating about it), we kindly ask, that you consider the consequences that negative reviews have on businesses and the individual you've personally attacked, before leaving them.
So, I would like to address the points of your review. First of all, Brandon, has followed our sales process and not tried to pull your pants down as you quote.
Brandon has explained that your part exchange does not meet our stock profile, so this means we would not look to retail your vehicle and as such the only option for your part exchange is to send it to auction, which has fees and costs involved and will naturally only make a trade price less the fees.
Our price for your part exchange, was based on what we would get back from selling it from auction. No pants pulling down just an honest price of what we would get back for it. Ironically, the dealer that you are part exchanging your vehicle at, will likely be retailing it and making a profit - you might want to leave them a review about that..? Whereas we wouldn't of been making a profit, just getting our money back on the car and selling you our car. You also do not have to part exchange, there are other options for selling your vehicle as well.
In relation to the price, all of our advertised prices are fixed. We do daily price checks on our vehicles and will adjust them according to the current market, this does mean that they may sometimes go up as well as down. The sales team, which includes Brandon, has no control over the advertised price of the vehicle and these are done separately by management. Even though there had been a price adjustment on this vehicle, which meant a slight increase, the original lower price was still honoured.
Finally, reference asking for a £500 deposit followed by payment. The vehicle you were looking to buy was over £14,000, so how is a £500 deposit unreasonable, it's less than 5%? If you wanted to see the car first, then we would not take any deposit, instead advise to come and see the car first to make sure you're happy. If you wanted to buy the car remotely, which you did, then we have simple process, which is a £500 deposit followed by full payment (I know, shocking that you have to pay for something you want to buy), then you get a 14 day distance sale agreement for full peace of mind and protection on the purchase.
Hopefully, this helps clarify your experience for our realistic genuine customers. All the best.

Valorada con 5 estrellas sobre 5

Purchased a Kia soul which was in…

Purchased a Kia soul which was in immaculate condition at a great price

All staff Craig Laura Tom etc were very patient with my transaction
Thanks for a wonderful purchase

16 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can't praise these guys enough

Can't praise these guys enough! I was at the end of my rope after being given the run around by other dealers, lenders and brokers trying to buy an EV for weeks and this was my last ditch attempt in joining the EV revolution before parking the idea.

Really these guys have been fab, they had just what I was looking for in my budget, worked super quickly to get everything ready literally overnight, and between my first call to then and collecting my car was just 1.5 days; beautiful.

Dealt with a lady with the initials CA. Superb service, thank you! We will definitely be coming back when it's my other Half's turn to go EV, too.

Thanks again!

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing value at powerlease

I approached Powerlease as I found an amazing electric vehicle with amazing price cheaper then the normal market,I came to view this vehicle which was an Audi etron the staff at Powerlease were amazing and it was such a smooth process and the handover of the vehicle was amazing the car was perfect, all the team at Powerlease are fabulous and I would recommend anyone to purchase a second hand electric car from Powerlease.

21 de julio de 2023
Opinión espontánea

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