Prep Sportswear Opiniones 

3526
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I left a review just after receiving an order (surprise for my hubby) which fit great - until it was washed. It shrank horribly! We've ordered before and never had this happen. I was promptly contacte... Ver más

Valorada con 5 estrellas sobre 5

Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its d... Ver más

Valorada con 1 estrellas sobre 5

Market a polo as dry fit when it is not even close to dry fit. The XL fits like a XXL. Customer service is terrible as they would not exchange it or refund me my money. Do not buy this cheap made in c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when th... Ver más

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. Tienda de vestimenta deportiva

Información proporcionada por diversas fuentes externas

Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 36% de las opiniones negativas

Suele responder en menos de 2 semanas

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3,7

Todas las opiniones

(3526)

86 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! After I ordered a shirt in a size that did not fit they were quick to reach out to remedy the situation and provide a replacement at no cost as well as provide helpful information on sizing. Very appreciated, I would definitely order from this company again.

5 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM! THEY CREATE THEIR OWN LOGOS AND SELL ITEMS WITH THE LOGOS. THEY DO NOT CLARIFY THAT THEY ARE THE ACTUAL LOGOS. THEY ARE FALSELY ADVERTISING!

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a sweatsuit pullover and two hats

We ordered a sweatsuit, pullover and two hats on February 26. Haven’t received an update or anything about my order and it says it’s still sitting in Kentucky will never order from this place again “fraud”. This is a scam. Beware. 6617540 my order number

25 de febrero de 2026
Opinión espontánea
Logotipo de Prep Sportswear

Respuesta de Prep Sportswear

Hi Nacole,
We are sorry to hear about the delay with your order. Your order was shipped on February 26th and the package was picked up by USPS from our facility. Unfortunately it seems they might have lost the package but we are glad to see the agent you have been corresponding with already issued a replacement and it is set to arrive this Saturday. We apologize for any inconvenience the delay with USPS may have caused. If you experience any further issues, feel free to reach out again.

Best,
Stephanie

Valorada con 3 estrellas sobre 5

Delivery Confusion. Questionable Quality

The folks at Prep asked me to change my one star review.

Apparently. USPS is very slow about updating delivery statuses. So they showed a label printed, but the product not shipped. In the end, the product arrived on time.

Before ordering, I noted some complaints. Mostly about the quality of the shirts. So we spent an extra few bucks for a supposedly better quality T-shirt. I don't mind spending the money for quality.

The fabric of the shirt that we received, is extremely thin. It made me wonder what the non-premium shirt was like.

The shirt does look great. The printing is spot on. It is one of our grandson's birthday presents. I am sure that he will be happy with it.

But I found the quality lacking. I don't think it will last too long.

We paid over $37.00 for a low quality shirt. And that was with a 20% coupon. For the price, I think it could have been much better.

10 de marzo de 2026
Opinión espontánea
Logotipo de Prep Sportswear

Respuesta de Prep Sportswear

Hello Patrick,
We are sorry to hear about this issue. Unfortunately sometimes USPS can be delayed in providing updated scans. Looking at your tracking information today, we are glad to see USPS provided updates over the weekend and has marked your order delivered to your mailbox yesterday.

For future reference, our confirmation emails are sent from a no-reply email address so any replies will bounce. But if you need to get in touch with us, you can visit our Contact Us page on the site. It is also linked at the bottom of our confirmation emails.

We hope the gift recipient enjoys the shirt picked out. If you experience any further issues, feel free to reach out again.

Best,
Stephanie

Valorada con 5 estrellas sobre 5

I have ordered from prep sportswear…

I have ordered from prep sportswear several times and love the quality. Today I ordered the wrong size and they went above and beyond to help me. I will definitely recommend them to everyone on the soccer team.

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This was the worst jersey-buying…

This was the worst jersey-buying experience I’ve ever had. I paid for an overpriced jersey that they didn’t even complete properly. On top of that, they had the nerve to ask me if I wanted to buy another one to replace it, with free shipping, as if that somehow fixes the problem.

The estimated delivery time was two weeks, but by the time the jersey actually arrived, the football season was already over. When it finally showed up, the quality was subpar and nowhere near worth the price.

Absolutely a joke of a company and a joke of a customer experience. I will never buy anything from here again, and I suggest others think twice before doing business with them.

6 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No update for my order

No update for my order.
Hello please help!
I ordered a snapback from Frebruary 27 and it’s now March 6 never get any update from them.
Trying to reach out and their online agent (robot) keep telling its being ready to ship but take forever.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great looking hoodie, great quality, and fast shipping!

I just want to leave a 5-star positive feedback for my order! What a quick turnaround! I placed the order on January 26 and received it on February 6. The quality of the hoodie is excellent, and most of all, the printing is perfect! The preview pictures on the website don’t do justice. I love it very much, I can’t wait to wear this to all my son’s volleyball tournaments! I might just have to order some more in a different colour next time. Thanks again!!

6 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service, month shipping time, seems not authentic at all

I ordered a Minnetonka MN high-school "dance team " sweatshirt for my sister on November 15th ish 2025. I did not receive it until after Christmas. I tried contacting customer service multiple times. Nothing. Said your order is currently being made. Something to that nature. Finally, I gave up. Shortly after Christmas I received an email saying it had been shipped.
By far the cheapest sweatshirt I've ever seen, material is no where near premium and the graphic is pathetic. I read they were sued but im not sure the truth to this. Id definitely not buy a sweatshirt or anything from here. My sister was really upset and I ended up going to her school and buying her a dance line sweatshirt with her name on it.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Prep Sportswear

Respuesta de Prep Sportswear

Hi Shan,
Thank you for reaching out to us. We are sorry to hear about this delay with your order. Unfortunately we were unable to locate an order for you placed in November and we weren't able to locate any communication either so we are sorry to hear that you attempted to reach out to us with no response. Maybe from a different email?

Either way, we would love to resolve this as quickly as possible, so one of my agents has reached out to see what solution we can come up with. If you could reply to the email with your order number that would be great, thanks. Looking forward to your response.

Best,
Christopher A.

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