I left a review just after receiving an order (surprise for my hubby) which fit great - until it was washed. It shrank horribly! We've ordered before and never had this happen. I was promptly contacte... Ver más
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Consulta las opiniones de los clientes
Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its d... Ver más
Market a polo as dry fit when it is not even close to dry fit. The XL fits like a XXL. Customer service is terrible as they would not exchange it or refund me my money. Do not buy this cheap made in c... Ver más
La empresa ha respondido
Customer service was fantastic. Stephanie assisted in all phases of my order delay, which was in part due to the Postal Service. She always got back to me promptly and courteous at all times. when th... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.
Información de contacto
2211 Elliott Ave Suite 601, 98121, Seattle, Estados Unidos
- customersupport@prepsportswear.com
- www.prepsportswear.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 36% de las opiniones negativas
Suele responder en menos de 2 semanas
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Excellent customer service
Excellent customer service! After I ordered a shirt in a size that did not fit they were quick to reach out to remedy the situation and provide a replacement at no cost as well as provide helpful information on sizing. Very appreciated, I would definitely order from this company again.
Bad experience into a good one .
Bad experience into a good one .. Stephanie was really helpful in getting me a replacement hat when it came in damaged
SO UPSET ABOUT MY $300 PURCHASE
SO UPSET ABOUT MY $300 PURCHASE! XL was clearly 2X!!! NO REFUND I WAS TOLD! NO EXCHANGE I WAS TOLD! DO NOT BUY FROM THIS COMPANY!!!
Excellent customer support!
Excellent customer support!! We had a minor mishap with the order & it was resolved immediately & with grace. Highly recommend this company—Thank you!
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM! THEY CREATE THEIR OWN LOGOS AND SELL ITEMS WITH THE LOGOS. THEY DO NOT CLARIFY THAT THEY ARE THE ACTUAL LOGOS. THEY ARE FALSELY ADVERTISING!
I ordered a sweatsuit pullover and two hats
We ordered a sweatsuit, pullover and two hats on February 26. Haven’t received an update or anything about my order and it says it’s still sitting in Kentucky will never order from this place again “fraud”. This is a scam. Beware. 6617540 my order number

Respuesta de Prep Sportswear
Delivery Confusion. Questionable Quality
The folks at Prep asked me to change my one star review.
Apparently. USPS is very slow about updating delivery statuses. So they showed a label printed, but the product not shipped. In the end, the product arrived on time.
Before ordering, I noted some complaints. Mostly about the quality of the shirts. So we spent an extra few bucks for a supposedly better quality T-shirt. I don't mind spending the money for quality.
The fabric of the shirt that we received, is extremely thin. It made me wonder what the non-premium shirt was like.
The shirt does look great. The printing is spot on. It is one of our grandson's birthday presents. I am sure that he will be happy with it.
But I found the quality lacking. I don't think it will last too long.
We paid over $37.00 for a low quality shirt. And that was with a 20% coupon. For the price, I think it could have been much better.

Respuesta de Prep Sportswear
Excellent service!
The representative was very understanding of my needs. Will definitely order from Prep Sportswear in the future.
I have ordered from prep sportswear…
I have ordered from prep sportswear several times and love the quality. Today I ordered the wrong size and they went above and beyond to help me. I will definitely recommend them to everyone on the soccer team.
Stephanie helped me fix an error in…
Stephanie helped me fix an error in ordering. I couldn't be happier.
Thank you!
Replacement item
Quick resolution of a normal damaged in shipping by USPS issue. Handled with speed and empathy and thorough resolution.
Customer service was excellent and…
Customer service was excellent and helping us resolve our issue.
This was the worst jersey-buying…
This was the worst jersey-buying experience I’ve ever had. I paid for an overpriced jersey that they didn’t even complete properly. On top of that, they had the nerve to ask me if I wanted to buy another one to replace it, with free shipping, as if that somehow fixes the problem.
The estimated delivery time was two weeks, but by the time the jersey actually arrived, the football season was already over. When it finally showed up, the quality was subpar and nowhere near worth the price.
Absolutely a joke of a company and a joke of a customer experience. I will never buy anything from here again, and I suggest others think twice before doing business with them.
No update for my order
No update for my order.
Hello please help!
I ordered a snapback from Frebruary 27 and it’s now March 6 never get any update from them.
Trying to reach out and their online agent (robot) keep telling its being ready to ship but take forever.
Amazing Customer Service
Very helpful! Great customer service! I got immediate assistance and my issue was resolved!
OUTSTANDING CUSTOMER SERVICE
Stephanie was amazing. She corrected the error they made of not personalizing the shirt I ordered and sent me out a replacement with the personalization on it!
I needed help with my order and reached…
I needed help with my order and reached out to customer service. I appreciated the very quick response. Thank you!
Great looking hoodie, great quality, and fast shipping!
I just want to leave a 5-star positive feedback for my order! What a quick turnaround! I placed the order on January 26 and received it on February 6. The quality of the hoodie is excellent, and most of all, the printing is perfect! The preview pictures on the website don’t do justice. I love it very much, I can’t wait to wear this to all my son’s volleyball tournaments! I might just have to order some more in a different colour next time. Thanks again!!
My order was complete just the way I…
My order was complete just the way I ordered,.. great quality of shirts and hoodies.. will definitely be placing more orders!!
Poor service, month shipping time, seems not authentic at all
I ordered a Minnetonka MN high-school "dance team " sweatshirt for my sister on November 15th ish 2025. I did not receive it until after Christmas. I tried contacting customer service multiple times. Nothing. Said your order is currently being made. Something to that nature. Finally, I gave up. Shortly after Christmas I received an email saying it had been shipped.
By far the cheapest sweatshirt I've ever seen, material is no where near premium and the graphic is pathetic. I read they were sued but im not sure the truth to this. Id definitely not buy a sweatshirt or anything from here. My sister was really upset and I ended up going to her school and buying her a dance line sweatshirt with her name on it.

Respuesta de Prep Sportswear
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