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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Martin at Printerbase was very helpful throughout my purchase process. However, the Royal Mail delivery was atrocious and regrettably let the Prinetrbase team down. It was sat in local Royal Mail dist... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Prompt, efficient delivery but exceptionally personal service too when order was placed. Received a phone call to check what I was ordering met all my requirements. I know where to come in future.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic end to end customer service, and a big thank you to Steve who dealt with my Q’s, and subsequent order with kindness and efficiency. Epsom printer arrived super fast via a courier who arrive... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good customer service and nice people to talk to. Just one thing ....sometimes the tech savvy people I talk to seem to think I understand techy terms. I really would not be insulted if you simplifie... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de impresoras y escáneres
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Tienda de electrónica
  5. Tienda de informática
  6. Tienda de material de escritorio
  7. Tienda de suministros de oficina

Escrito por la empresa

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(2607)

137 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service from an actual human…

Great service from an actual human being. Someone who was based at the company and understood the products. They managed to get a printer out to us in less than 24 hrs. Would definitely recommend.

25 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Aaron,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Great company

Received a phone call to check I was happy with my order and that it was appropriate for my needs. Really good communications around delivery. Highly recommend Printerbase.

7 de abril de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi CG,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great price and a next day delivery. What else is there to say except keep up the good work.

17 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Jack,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Great service

Great service. I live local to their premises and was able to collect my Canon printer within the next half hour. Always helpful and good prices.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Stephen,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Great service and great prices

Great service and great prices. Customer service was fantastic.
Only thing I didn't like is being phoned up after I had left the printer in the basket while I was still making the decision.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Chris,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Excellent customer service & price

Excellent customer service and the price of a new printer including original ink cartridges was less than buying a set of original cartridges.

7 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Naseem,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Very prompt delivery - great price

Distraught by the behaviour of my Hewlett Packard printer which had ceased operation - despite me only ever using genuine HP Products with it, I urgently needed a replacement. I bought a Epson WorkForce WF-7830DTWF A3 Colour Multifunction Inkjet Printer from PB. My HP had never dealt with A3, the Epson WF was almost the only printer that seemed capable of scanning - as well as printing - A3. I ordered it on 19 January 2026 - it arrived safely the next day. I've waited until now before reviewing because I wanted to see how it behaved. It's been immaculate. I had to scan nearly 3kg of paperwork yesterday - for work - so I could burn it and get it out of my front room! That was done effortlessly both single and double sided - much of it having been stapled and roughed up a bit. Fingers crossed I never have to deal with Hewlett Packard again - except perhaps to receive compensation for the hours and £100s wasted on their products - which do not work.

19 de enero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Teresa,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Outstanding service.

Outstanding service.
I purchased 2 printers from Printerbase some 2 weeks apart.
Next day delivery arrived on time in both cases.
The customer care especially from Caroline was simply brilliant. Caroline even contacted me to advise me that I could claim cash back on both machines, something I had not been aware of!
All this on top of the best price I could find.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Keith,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback on to Caroline and her manager.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 1 estrellas sobre 5

Very disappointed with this purchase

Very disappointed with this purchase. I paid over £700 for the printer, and the quality is extremely poor. When I requested a return, it was not accepted, which made the experience even worse. Customer support was unhelpful, and overall the service has been frustrating. I do not recommend this company. I also submitted a review on their website, but it requires approval before being published.

21 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Lilia,

Thank you for taking the time to leave a review of Printerbase.
We have looked into the matter and can confirm that the order in question relates to a printer purchased in September 2023. Shortly after this purchase, you contacted our customer service team to enquire about returning the printer; however, we did not receive any follow up from you at that time.

In September 2025, you also spoke with a member of our sales team regarding ink for this printer, during which time it was confirmed that the printer was functioning as expected.

If your review relates to a different printer or another company, we would be happy to help clarify this. Please contact our customer service team, and we will do our best to resolve any misunderstanding.

Kind regards,
The Printerbase Team

Valorada con 5 estrellas sobre 5

A pleasant shopping experience

Did price comparisons on usual web sites. Found Printerbase to have a good offer and are UK based. Needed to clarify one aspect of the printer so phoned. Call answered quickly and the lady I spoke to was friendly and knowledgable. So ordered the printer which came the next day - very impressed. Printerbase have followed up to check all is OK.
I'm happy with the product so far.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi MrT

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Very helpful with sorting out a scanner…

Very helpful with sorting out a scanner product issue, very happy with their service.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Dave,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Human help, free delivery and a cashback bonus

My old Canon Pixma gave up the ghost so I looked online for a replacement. Amazon could not deliver the replacement model for about two weeks and Curry's did not have it in stock. I found Printerbase online, gave them a call and was surprised to speak to a helpful human being instead of a bot. He said the model was in stock and could be delivered free of charge the next day – and that there would be a £60 cash back from Canon. The new printer duly arrived, it works like a dream and the Canon cash back is now in my account. What a great firm this is! I shall use them in future.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Robert,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Made the order today and have already…

Made the order today and have already had a courtesy call from Steve Killick (not sure of his role at the company or the spelling of his name) but clearly has a great belief in client care and ensuring the most effective solutions for customers.
Order set to be delivered within 24 hours and cannot fault the process.
Mike - Every Body Perfect Limited

16 de marzo de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Michael,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

I have passed your feedback on to Steve and his manager. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Particularly liked the phone call to discuss the order, the product and delivery.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Colin,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Cannon TS8750 Printer

Purchased a Cannon TS8750 to replace a 17 year old cannon that had given first class service. Service from Printerbase was first class, with some good advice on the phone when required.
Well priced, cheaper than Amazon.
Would definitely use them again.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Mrs Anne Crake

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

MFC-L8390CDW

Very helpful pre and post sales support, great variety of choice in stock. Prompt delivery and competitive pricing for my Brother MFC-L8390. Highly recommended.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Philip,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Very quick delivery and a great prices…

Very quick delivery and a great prices for a printer that I was researching. Excellent communication about pre-delivery and post-delivery about warranties. Would recommend.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Carl,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

I was looking for a new printer and…

I was looking for a new printer and came across 'Printerbase' whilst doing some research. I decided on the printer i required then placed an order online. Within 10mins of placing the order i received a phone call from them to gain my thoughts on my choice and to offer some good advice regarding my requirements. the order was dispatched that afternoon and arrived the next day.
Brilliant service, would highly recommend these guys.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Andrew,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Efficient Service

Ordered a replacement Epson Printer from this company. Efficient service, easy to order and a keen price. Courtesy call from the Company prior to dispatch to check that the order etc was correct. Speedy delivery and follow up letter. All you need. 5*

12 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Howard,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Valorada con 5 estrellas sobre 5

Went out of their way to save me money

I needed a decent printer in 48 hours or less. After buying one from Printerbase, I received a brief phone call from Charlie.

He asked what I was trying to print, and then he actually recommended a cheaper printer which he knew would still do the job. The recommended printer still arrived within 24 hours of my first order, did the job perfectly, and they put £200 back in my pocket.

Could not complain, even if I tried. Great service.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Printerbase

Hi Jimmy,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

I have passed your feedback on to Charlie and his manager. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

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