Martin at Printerbase was very helpful throughout my purchase process. However, the Royal Mail delivery was atrocious and regrettably let the Prinetrbase team down. It was sat in local Royal Mail dist... Ver más
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Martin at Printerbase was very helpful throughout my purchase process. However, the Royal Mail delivery was atrocious and regrettably let the Prinetrbase team down. It was sat in local Royal Mail dist... Ver más
La empresa ha respondido
Prompt, efficient delivery but exceptionally personal service too when order was placed. Received a phone call to check what I was ordering met all my requirements. I know where to come in future.... Ver más
La empresa ha respondido
Fantastic end to end customer service, and a big thank you to Steve who dealt with my Q’s, and subsequent order with kindness and efficiency. Epsom printer arrived super fast via a courier who arrive... Ver más
La empresa ha respondido
Good customer service and nice people to talk to. Just one thing ....sometimes the tech savvy people I talk to seem to think I understand techy terms. I really would not be insulted if you simplifie... Ver más
La empresa ha respondido
We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Reino Unido
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Great service from an actual human being. Someone who was based at the company and understood the products. They managed to get a printer out to us in less than 24 hrs. Would definitely recommend.

Respuesta de Printerbase
Received a phone call to check I was happy with my order and that it was appropriate for my needs. Really good communications around delivery. Highly recommend Printerbase.

Respuesta de Printerbase
Excellent service, great price and a next day delivery. What else is there to say except keep up the good work.

Respuesta de Printerbase
Great service. I live local to their premises and was able to collect my Canon printer within the next half hour. Always helpful and good prices.

Respuesta de Printerbase
Great service and great prices. Customer service was fantastic.
Only thing I didn't like is being phoned up after I had left the printer in the basket while I was still making the decision.

Respuesta de Printerbase
Excellent customer service and the price of a new printer including original ink cartridges was less than buying a set of original cartridges.

Respuesta de Printerbase
Distraught by the behaviour of my Hewlett Packard printer which had ceased operation - despite me only ever using genuine HP Products with it, I urgently needed a replacement. I bought a Epson WorkForce WF-7830DTWF A3 Colour Multifunction Inkjet Printer from PB. My HP had never dealt with A3, the Epson WF was almost the only printer that seemed capable of scanning - as well as printing - A3. I ordered it on 19 January 2026 - it arrived safely the next day. I've waited until now before reviewing because I wanted to see how it behaved. It's been immaculate. I had to scan nearly 3kg of paperwork yesterday - for work - so I could burn it and get it out of my front room! That was done effortlessly both single and double sided - much of it having been stapled and roughed up a bit. Fingers crossed I never have to deal with Hewlett Packard again - except perhaps to receive compensation for the hours and £100s wasted on their products - which do not work.

Respuesta de Printerbase
Outstanding service.
I purchased 2 printers from Printerbase some 2 weeks apart.
Next day delivery arrived on time in both cases.
The customer care especially from Caroline was simply brilliant. Caroline even contacted me to advise me that I could claim cash back on both machines, something I had not been aware of!
All this on top of the best price I could find.

Respuesta de Printerbase
Very disappointed with this purchase. I paid over £700 for the printer, and the quality is extremely poor. When I requested a return, it was not accepted, which made the experience even worse. Customer support was unhelpful, and overall the service has been frustrating. I do not recommend this company. I also submitted a review on their website, but it requires approval before being published.

Respuesta de Printerbase
Did price comparisons on usual web sites. Found Printerbase to have a good offer and are UK based. Needed to clarify one aspect of the printer so phoned. Call answered quickly and the lady I spoke to was friendly and knowledgable. So ordered the printer which came the next day - very impressed. Printerbase have followed up to check all is OK.
I'm happy with the product so far.

Respuesta de Printerbase
Very helpful with sorting out a scanner product issue, very happy with their service.

Respuesta de Printerbase
My old Canon Pixma gave up the ghost so I looked online for a replacement. Amazon could not deliver the replacement model for about two weeks and Curry's did not have it in stock. I found Printerbase online, gave them a call and was surprised to speak to a helpful human being instead of a bot. He said the model was in stock and could be delivered free of charge the next day – and that there would be a £60 cash back from Canon. The new printer duly arrived, it works like a dream and the Canon cash back is now in my account. What a great firm this is! I shall use them in future.

Respuesta de Printerbase
Made the order today and have already had a courtesy call from Steve Killick (not sure of his role at the company or the spelling of his name) but clearly has a great belief in client care and ensuring the most effective solutions for customers.
Order set to be delivered within 24 hours and cannot fault the process.
Mike - Every Body Perfect Limited

Respuesta de Printerbase
Fantastic service from start to finish. Particularly liked the phone call to discuss the order, the product and delivery.

Respuesta de Printerbase
Purchased a Cannon TS8750 to replace a 17 year old cannon that had given first class service. Service from Printerbase was first class, with some good advice on the phone when required.
Well priced, cheaper than Amazon.
Would definitely use them again.

Respuesta de Printerbase
Very helpful pre and post sales support, great variety of choice in stock. Prompt delivery and competitive pricing for my Brother MFC-L8390. Highly recommended.

Respuesta de Printerbase
Very quick delivery and a great prices for a printer that I was researching. Excellent communication about pre-delivery and post-delivery about warranties. Would recommend.

Respuesta de Printerbase
I was looking for a new printer and came across 'Printerbase' whilst doing some research. I decided on the printer i required then placed an order online. Within 10mins of placing the order i received a phone call from them to gain my thoughts on my choice and to offer some good advice regarding my requirements. the order was dispatched that afternoon and arrived the next day.
Brilliant service, would highly recommend these guys.

Respuesta de Printerbase
Ordered a replacement Epson Printer from this company. Efficient service, easy to order and a keen price. Courtesy call from the Company prior to dispatch to check that the order etc was correct. Speedy delivery and follow up letter. All you need. 5*

Respuesta de Printerbase
I needed a decent printer in 48 hours or less. After buying one from Printerbase, I received a brief phone call from Charlie.
He asked what I was trying to print, and then he actually recommended a cheaper printer which he knew would still do the job. The recommended printer still arrived within 24 hours of my first order, did the job perfectly, and they put £200 back in my pocket.
Could not complain, even if I tried. Great service.

Respuesta de Printerbase
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