High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Ver más
La empresa ha respondido
Localización
Cambiar localización4-5 Quiet Street, BA1 2JS BATH, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Ver más
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Ver más
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
4,9
Excelente
930 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpful and knowledgeable staff
The staff were so helpful and offered very useful advice on how to use the product safely and appropriately, which we found invaluable.
20 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Communication with Bath shop was slow…
Communication with Bath shop was slow and hard work 😓
Staff could be more personable and friendly please.
Got there in the end!
Item itself is very good quality.
23 de junio de 2026
Respuesta de ProCook - Bath
We're sorry to hear about the communication difficulties and appreciate your feedback on our staff. We are addressing these points to improve. We're glad you like the item's quality!
Caste iron griddle
Beautifully displayed items ..my purchase was very reasonable for a cute, oval caste iron griddle with an Acacia wood holder ...£18!!!
20 de junio de 2026
Respuesta de ProCook - Bath
We're so glad you found our items beautifully displayed and are happy with your griddle and its great value! Thank you for your kind words.
Very helpful staff and good quality…
Very helpful staff and good quality products at a reasonable price
13 de junio de 2026
Respuesta de ProCook - Bath
We're so glad you enjoyed our products, prices, and found our staff helpful! Thank you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Efficient delivery to our home
8 de junio de 2026
Respuesta de ProCook - Bath
We're so glad our staff was friendly and knowledgeable. We appreciate your kind words!
Excellent customer service
Excellent customer service.
Listened to our query carefully and provided very knowledgeable, expert advice about the options available - resulting in a very satisfied customer!
11 de junio de 2026
Respuesta de ProCook - Bath
We appreciate your kind words about our team.
Respuesta de ProCook - Bath
We're glad our team was helpful, knowledgeable, and kind with a smile.
Was able to inspect the filleting knife…
Was able to inspect the filleting knife and ask questions about it. Your staff are always very knowledgeable and helpful to.
14 de junio de 2026
Staff member Gina.knowledeable and very…
Staff member Gina.knowledeable and very hrlpful
12 de junio de 2026
Excellent service
Excellent service. So knowledgeable and friendly. I like the quality of products and design.
9 de junio de 2026
They were helpful
They were helpful. They had a great selection of products and very friendly.
3 de junio de 2026
Respuesta de ProCook - Bath
We're so glad you found our team helpful and friendly! We appreciate your kind words about our selection.
The staff member directed me to where…
The staff member directed me to where the particular product was and explained about something.
The teapot is exactly what I wanted.
6 de junio de 2026
Because as a stick user in a shop with…
Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
5 de junio de 2026
Very helpful staff member
31 de mayo de 2026
Nigel was very helpful and had great…
Nigel was very helpful and had great product knowledge, very happy with the pan set I bought, excellent product considering the very reasonable price.
4 de junio de 2026
The stainless steel roasting rack that…
The stainless steel roasting rack that I purchased is well made and just what I need.
3 de junio de 2026
Good Service
The chaps who dealt with us were welcoming, friendly and knowledgeable. They were efficient, knew their stock and gave good advice.
28 de mayo de 2026
Respuesta de ProCook - Bath
We're so pleased our team was welcoming, friendly, and knowledgeable, providing great advice. Thank you for your wonderful feedback!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.