Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
Localización
Cambiar localización4-5 Quiet Street, BA1 2JS BATH, GB
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Consulta las opiniones de los clientes
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Ver más
La empresa ha respondido
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Ver más
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
4,9
Excelente
940 opiniones
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Our visit was fine shop was busy…
Our visit was fine shop was busy service good as usual
9 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Bath
We're happy you found what you wanted at a reasonable price! We appreciate your positive feedback and are grateful for your time.
Nigel who served us gave relevant…
Nigel who served us gave relevant personal experiences of the machine, made us feel at ease and created the environment for us to want to buy from procook Bath.
4 de marzo de 2026
Respuesta de ProCook - Bath
We're glad you felt at ease and valued the personal experience shared during your visit. Thank you for choosing us; we appreciate your positive feedback.
Knowledgeable and great selection
Knowledgeable and great selection. Most helpful and friendly
9 de marzo de 2026
Respuesta de ProCook - Bath
We appreciate you noting our great prices and products; we are so happy you are pleased!
Respuesta de ProCook - Bath
We appreciate your positive feedback regarding our friendly and helpful staff; we are so happy you enjoyed our nice shop!
Excellent advice …
Excellent advice but no pressure on first visit to shop. Very knowledgeable assistant, gave lots of information - factual and experience based - to help me make a decision. Subsequent visit and purchase equally positive with friendly staff and good service.
6 de marzo de 2026
Respuesta de ProCook - Bath
We're happy to hear you received excellent advice without pressure during your first visit. It's great to know the assistant's knowledge and the friendly staff helped you make a decision. We appreciate your positive feedback.
Helpful assistant
We had a very knowledgeably assistant who helped us make our choice about which saucepans to buy.
2 de marzo de 2026
Respuesta de ProCook - Bath
We appreciate you taking the time to leave us this great review! We are so happy to hear that our assistant was knowledgeable and helped with your choice.
Shop clean and well presented
Shop clean and well presented. Attended was polite but it felt like he had a long day
1 de marzo de 2026
Respuesta de ProCook - Bath
We're happy to hear that you find our shop clean and well-presented. We appreciate your feedback regarding the service you received.
Pleasant and helpful staff
5 de marzo de 2026
Respuesta de ProCook - Bath
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team.
In these days of strife and stress
In these days of strife and stress, it is always a pleasure to wander around and chat with the staff at Lakeland.
There is always something of quality to buy.
4 de marzo de 2026
Respuesta de ProCook - Bath
We're happy to hear that you enjoy visiting our store and appreciate the quality of our products. Thank you for your positive feedback about our team.
Salesman was polite and knowledgeable…
Salesman was polite and knowledgeable but not pushy. I didn’t buy what I went in for but still managed to buy lots of other things for my kitchen .
27 de febrero de 2026
Respuesta de ProCook - Bath
We're happy to hear that the salesperson was helpful and not pushy. We appreciate you sharing your experience and are glad you found other items for your kitchen!
Nice shop
Nice shop, lots of new products, ie kitchen knfe sets, down scale of cake decorating equipment,
2 de marzo de 2026
Respuesta de ProCook - Bath
We're happy you enjoyed our shop and appreciate your positive feedback regarding our new products and cake decorating equipment. Thanks for letting us know!
Very helpful shop assistant who made my…
Very helpful shop assistant who made my purchase of a set of kitchen knives very clear and easy
2 de marzo de 2026
Respuesta de ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that our shop assistant made your knife purchase clear and easy.
Very helpful member of staff
Very helpful member of staff who directed me to the apprpriate item to meet my requirement. She also advised me not to use Teflon coated items with olive oil.
25 de febrero de 2026
Respuesta de ProCook - Bath
We're happy to hear that a staff member was so helpful in guiding you to the right item! We appreciate you taking the time to share your positive experience with us.
Great quality products
Great quality products, reasonable prices and very friendly staff.
1 de marzo de 2026
Respuesta de ProCook - Bath
We appreciate your positive feedback. We are so happy you liked our great quality products, reasonable prices, and friendly staff.
Respuesta de ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear you find our team knowledgeable and helpful.
It was quick and safe delivery and on…
It was quick and safe delivery and on time
20 de febrero de 2026
Respuesta de ProCook - Bath
We appreciate your positive feedback and are so happy to hear about the quick, safe, and on-time delivery!
A very helpful assistant
27 de febrero de 2026
Respuesta de ProCook - Bath
We appreciate you letting us know our assistant was helpful; it means a lot to our team that we could provide excellent support.
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