Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Ver más
Localización
Cambiar localización4-5 Quiet Street, BA1 2JS BATH, GB
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Consulta las opiniones de los clientes
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Ver más
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Ver más
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de ProCook - Bath
Super Reliable
The team is always super helpful and knowledgeable. Loads to choose from and always a solution to my needs.
Total professional store
The staff were very friendly and helpful. They had great knowledge of the ranges they stocked and also tips on after care. The store was very clean, tidy and displayed items were clean and well presented
Very helpful staff and a good range of…
Very helpful staff and a good range of products

Respuesta de ProCook - Bath
Your staff were very friendly and…
Your staff were very friendly and helpful.
I was given good advice and even though a product wasn’t available,(electric lemon squeezer)suggestions were given as to where I might look(successfully)! So thank you!
All the products I bought are excellent. I have never been in one of your shops previously.

Respuesta de ProCook - Bath
Friendly and efficient staff
Friendly and efficient staff, both floor and counter staff.

Respuesta de ProCook - Bath
I actually returned my purchase
I actually returned my purchase, not because of product quality, but because this was an impulse purchase that I immediately realised was not the right decision for me. I was impressed with the friendly way in which the return was handled.

Respuesta de ProCook - Bath
Finding things we wanted to purchase.
Finding things we wanted to purchase.
Pleasant staff .
The goods and very helpful staff
very helpful staff
The lady who served me was very helpful…
The lady who served me was very helpful & extremely pleasant. Well done.

Respuesta de ProCook - Bath
The sales assistant helped me find the…
The sales assistant helped me find the right product which was exactly what j was looking for. It was not an item I had expected to find so easily so I was very pleased.

Respuesta de ProCook - Bath
Excellent service from the member of…
Excellent service from the member of staff who explained the range of coffee grinders

Respuesta de ProCook - Bath
Good friendly service
Good friendly service most helpful and gave good advice I would recommend the shop

Respuesta de ProCook - Bath

Respuesta de ProCook - Bath
Fauly product, emails ignored.
I visited the Bath store on 27th of February and purchased a coffee bean grinder. I went to use it on the 3rd of March and noticed a part was missing, making the grinder useless. I emailed ProCook with details of my purchase and a picture of the faulty grinder. No response.
I emailed again on the 13th of March, copying my original email and transaction details and asking 'Why have you ignored my email' No response.
So they have my money and I have a useless coffee grinder. Amazon for me from now on.

Respuesta de ProCook - Bath
Really helpful guidance given.
Really helpful guidance on best use of product.
He took his time and explained fully how to properly use the whetstone to sharpen my blunt knives.
Bought the product, followed advice at home, and it worked!😃
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