Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Ver más
Localización
Cambiar localizaciónCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Consulta las opiniones de los clientes
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Ver más
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
La empresa ha respondido
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Reino Unido
4,8
Excelente
437 opiniones
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great little location with lots to offer
great little location with lots to offer
19 de agosto de 2025
Respuesta de ProCook - Bordon
We appreciate your feedback and are glad you enjoyed our location. We strive to offer a great experience. Thanks!
Very friendly
Very friendly and helpful staff. Brilliant products. Can't wait to use my new pots and pans cooking for my family
19 de agosto de 2025
Respuesta de ProCook - Bordon
We're delighted to hear you found our staff friendly and helpful and that you love our products! We hope you enjoy cooking for your family with your new pots and pans.
Great service
Great service. Product very reasonably priced and excellent quality.
19 de agosto de 2025
Respuesta de ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy you liked our excellent quality product and service at a reasonable price.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear our staff was approachable and helpful to you during your visit.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We're so happy to hear you were satisfied with our friendly, helpful, and knowledgeable staff and the value for the money.
Very efficent
5 de agosto de 2025
Respuesta de ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff.
4 de agosto de 2025
Respuesta de ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good staff
8 de agosto de 2025
Respuesta de ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear you were satisfied with our helpful staff, great prices, and top products.
Great in-store purchase,
Very helpful and pleasant staff in my local store. Purchased egg poaching set. However, the pan did not work very well with my induction hob so changed it the following day for a stainless steel pan which is brilliant. So glad I purchased in store.
29 de julio de 2025
Respuesta de ProCook - Bordon
We appreciate your positive feedback regarding our staff's helpfulness. We're glad you found a suitable stainless steel pan after the initial one didn't work well with your hob. We appreciate you purchasing in our store.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We're so glad you were satisfied with our great products and quality prices.
They had exactly what I was looking for…
They had exactly what I was looking for and at a really good price.
23 de julio de 2025
Respuesta de ProCook - Bordon
We're so happy to hear that you found exactly what you were looking for, and at a really good price. Thank you for taking the time to leave us a review!
Respuesta de ProCook - Bordon
We appreciate your feedback! We're happy our staff was helpful and friendly, and we thank you for letting us know.
Excellent service
Excellent service, good knowledgable staff, great product, superb price
14 de julio de 2025
Respuesta de ProCook - Bordon
We appreciate you taking the time to leave us this review! We're so glad to hear that you received excellent service from our knowledgable staff and found a great product at a superb price.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We're so glad you liked our store layout and found our staff helpful and knowledgeable.
Easy shopping experience with helpful…
Easy shopping experience with helpful staff
12 de julio de 2025
Respuesta de ProCook - Bordon
We appreciate you taking the time to leave us a review! We're so glad you found our staff helpful and enjoyed your shopping experience.
Respuesta de ProCook - Bordon
We're happy to hear that our assistant was pleasant and attentive. We appreciate your positive feedback and your time.
Great choice of saucepans and staff…
Great choice of saucepans and staff very helpful and friendly, would definitely recommend.
21 de junio de 2025
Respuesta de ProCook - Bordon
We're so glad you found a great selection of saucepans and that our staff were helpful and friendly! We appreciate your recommendation.
Very nice set up and display of the…
Very nice set up and display of the products. Staff was nice friendly although not very much engaging but maybe that is better to leave customers to their own thoughts. Unfortunately because my set of 6 saucepans did not come in one box one of the pans was from different set. I bought silver set but the mismatched item is black and from completely different set. I needed the pans on the day so couldn’t go back and exchange.
21 de junio de 2025
Respuesta de ProCook - Bordon
We appreciate your feedback regarding your recent visit and purchase. We're sorry to hear about the mismatched saucepan in your set. We aim for accuracy in our orders, and we regret this error. We will review our fulfillment process to prevent similar issues. Thank you for bringing this to our attention.
Respuesta de ProCook - Bordon
We appreciate your positive feedback! We're glad to hear you find our products reliable and competitively priced. Thank you for sharing.
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