ProCook - Bracknell Opiniones 

376
TrustScore: 4.5 sobre 5

4,7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Ver más

Valorada con 5 estrellas sobre 5

It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Ver más

Valorada con 5 estrellas sobre 5

The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Ver más

Valorada con 5 estrellas sobre 5

Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(376)

24.731 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nice shop in Bracknell, quality items

Nice shop in Bracknell. Helpful and friendly service. Good quality items with good warranty fairly priced for quality

5 de enero de 2026
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're so happy to hear you enjoyed our shop in Bracknell! We appreciate you mentioning our helpful service and good quality items that are fairly priced.

Valorada con 1 estrellas sobre 5

customer service

customer service
did not offer to pack items

16 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Valorada con 4 estrellas sobre 5

A great selection of kitchen goods hard…

A great selection of kitchen goods hard to find in most shops.
It was a nightmare trying to get a printed receipt. Took the guy ages to try and do this.

16 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're glad you found unique kitchen goods. We regret the difficulty you experienced obtaining a printed receipt and will review our procedures to improve this process.

Valorada con 5 estrellas sobre 5

norbert

Friendly and very helpfull team.

14 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Great experience

Staff were very helpful and knowledgeable

12 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Great Shop

great products, helpful staff

11 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We appreciate your positive feedback regarding our great products and helpful staff; we are so happy!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, could answer all my questions. Very well presented shop, very audibly

10 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're happy to hear that our team was helpful and able to answer your questions! We appreciate your positive feedback regarding our shop's presentation.

Valorada con 4 estrellas sobre 5

Happy Shopper

Great service at an affordable price

14 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We appreciate your positive feedback. We are so happy you were satisfied with our service and affordable price.

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service

12 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Reasonably priced sharp knife

Ideal paring knife at a fair price. I've a few of these and they are great.

9 de diciembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.

Valorada con 4 estrellas sobre 5

Very helpful staff

Very helpful staff

16 de noviembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Informative and helpful staff!

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.

16 de noviembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!

Valorada con 5 estrellas sobre 5

We wanted to buy some knives

We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff

11 de noviembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Excellent Service

The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.

9 de noviembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!

Valorada con 4 estrellas sobre 5

Great range of quality products

Great range of quality products, great service

9 de noviembre de 2025
Logotipo de ProCook - Bracknell

Respuesta de ProCook - Bracknell

We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más