I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Ver más
Localización
Cambiar localizaciónUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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Consulta las opiniones de los clientes
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Ver más
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Ver más
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Reino Unido
4,7
Excelente
376 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Replacing pans and a wok
We have replaced our pans and wok moving on to induction cooking. Good range to choose from and helpful staff
24 de septiembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that you found a good range for your induction cooking needs and that our staff were helpful. Thank you for your positive feedback!
Friendly staff
Friendly staff, knowledgeable and helpful. Didn't push to sell, but listened to what we needed and offered the best solution for us - was buying a good quality chef's knife.
28 de septiembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. We appreciate that they listened to your needs and offered the best solution for your chef's knife purchase.
Excellent products and customer…
Excellent products and customer service. Got 20 year warranty on a steel saucepan.
23 de septiembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that you're enjoying our products and customer service! We're also glad you appreciate the 20-year warranty on your steel saucepan. Thanks for your feedback.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young lad that served me was very…
The young lad that served me was very helpful and polite
15 de septiembre de 2025
Respuesta de ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and polite.
Respuesta de ProCook - Bracknell
We're happy to hear that you find our saucepan great and worth the money. Thank you for your positive feedback!
Great service
Friendly. Helpful. Great service. Great range of goods. Well presented for customer viewing. Made customer feel valued.
15 de septiembre de 2025
Respuesta de ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and helpful, and liked our range of goods.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite and very well informed staff
14 de septiembre de 2025
Respuesta de ProCook - Bracknell
We appreciate your feedback! We are so happy our staff was polite and well-informed for you, and we thank you for letting us know.
Excellent throughout!
The young man who dealt with us was absolutely superb.
His knowledge of the products was outstanding, his manner and approach were excellent.
At no point was there any pressure to buy, I merely acted on instinct and happily spent quite a bit of money in store due to the professionalism of the staff member.
12 de septiembre de 2025
Masher
Quick and helpful service. Salesperson was very polite and knowledgeable.
9 de septiembre de 2025
Pleasant staff
Pleasant staff , friendly, efficient, professional and knowledgeable .
9 de septiembre de 2025
Very helpful staff
Very helpful staff. Lots of choice. Found what we were looking for and the pan & utensils work really well.
4 de septiembre de 2025
Love this shop for all cooking utensils…
Love this shop for all cooking utensils and everything else kitchen related excellent value for money.
6 de septiembre de 2025
Respuesta de ProCook - Bracknell
We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.
Excellent service as per usual
Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.
1 de septiembre de 2025
Respuesta de ProCook - Bracknell
We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.
Respuesta de ProCook - Bracknell
We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.
Great purchase
They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.
27 de agosto de 2025
Respuesta de ProCook - Bracknell
We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.
Respuesta de ProCook - Bracknell
We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.
The service by the staff in store was…
The service by the staff in store was great. They were knowledgeable and very helpful and followed all saftey rules that are needed for buying knives.
25 de agosto de 2025
Respuesta de ProCook - Bracknell
We're delighted to hear that our staff provided great, knowledgeable, and helpful service while adhering to all safety rules for knife purchases.
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