A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Ver más
La empresa ha respondido
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Reino Unido
4,7
Excelente
421 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de ProCook - Bracknell
We appreciate your positive feedback! We are so happy you enjoyed our good service and the quality of our products.
Nice shop in Bracknell, quality items
Nice shop in Bracknell. Helpful and friendly service. Good quality items with good warranty fairly priced for quality
5 de enero de 2026
Respuesta de ProCook - Bracknell
We're so happy to hear you enjoyed our shop in Bracknell! We appreciate you mentioning our helpful service and good quality items that are fairly priced.
Respuesta de ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
A great selection of kitchen goods hard…
A great selection of kitchen goods hard to find in most shops.
It was a nightmare trying to get a printed receipt. Took the guy ages to try and do this.
16 de diciembre de 2025
Respuesta de ProCook - Bracknell
We're glad you found unique kitchen goods. We regret the difficulty you experienced obtaining a printed receipt and will review our procedures to improve this process.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Bracknell
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy!
Very helpful
Very helpful, could answer all my questions. Very well presented shop, very audibly
10 de diciembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that our team was helpful and able to answer your questions! We appreciate your positive feedback regarding our shop's presentation.
Respuesta de ProCook - Bracknell
We appreciate your positive feedback. We are so happy you were satisfied with our service and affordable price.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
11 de diciembre de 2025
Assistant was helpful
Assistant was helpful and suggested a good value option for a Wok. Very helpful and the pans were good value and well finished.
10 de diciembre de 2025
Reasonably priced sharp knife
Ideal paring knife at a fair price. I've a few of these and they are great.
9 de diciembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.
Respuesta de ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Informative and helpful staff!
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.
16 de noviembre de 2025
Respuesta de ProCook - Bracknell
We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!
We wanted to buy some knives
We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff
11 de noviembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!
Very helpful staff and quick service
11 de noviembre de 2025
Respuesta de ProCook - Bracknell
We appreciate you letting us know our staff was helpful and our service was quick! We are so happy to hear it.
They were very helpful and plight.
14 de noviembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that our team was helpful and courteous! Thank you for your positive feedback.
Excellent Service
The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.
9 de noviembre de 2025
Respuesta de ProCook - Bracknell
We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!
Great range of quality products
Great range of quality products, great service
9 de noviembre de 2025
Respuesta de ProCook - Bracknell
We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.