Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Ver más
Localización
Cambiar localizaciónUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Consulta las opiniones de los clientes
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Ver más
La empresa ha respondido
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Ver más
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
24 de julio de 2026
Extremely helpful staff and great…
Extremely helpful staff and great products with guarantees that give customers absolute confidence.
23 de julio de 2026
Lovely staff
Lovely staff, great service and they had everything we needed and more. Beautiful wine glasses!
18 de julio de 2026
The person who saved me young man with…
The person who saved me young man with good experience very good customer service good advice given
12 de julio de 2026
Excellent product and service.
15 de julio de 2026
Very good customer service ,quality…
Very good customer service ,quality product at a competitive price.
13 de julio de 2026
Excellent customer service
Staff very helpful and friendly . They pointed out promotional offers that I hadn’t noticed .
13 de julio de 2026
ProCook team is amazing
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendly and supportive. Could not recommend more
12 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff were knowledgeable about the…
Staff were knowledgeable about the product and the best product for my 80 year old mother.
6 de julio de 2026
Respuesta de ProCook - Cannock
We're so glad our staff was knowledgeable and able to help you find the best product for your mother. Thank you for your kind words!
Wonderful quality
Always welcomed when entering the store staff very polite and knowledgeable about all products. Love the items that I’ve purchased over the years.
6 de julio de 2026
Respuesta de ProCook - Cannock
We're so pleased you always feel welcome in our store and find our staff polite and knowledgeable! It's wonderful to hear you love the items you've purchased over the years.
First class.
15 de junio de 2026
Respuesta de ProCook - Cannock
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Shopping at the McArthur Glen outlet in…
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and after care. I even got to test drive one of the knives.
Mel was great as we were quite blinded by the range available, and helped us to narrow down the options based on budget and use.
Thank you Mel!
2 de julio de 2026
Respuesta de ProCook - Cannock
We're so pleased to hear about your excellent experience at our Cannock store. It's wonderful that our team member provided such helpful advice and assisted you in narrowing down your options. We're glad you enjoyed testing one of the knives!
Staff are really lovely especially the…
Staff are really lovely especially the lady who served me she was the manager very polite helpful and friendly, definitely will be visiting again 😊😊
2 de julio de 2026
Respuesta de ProCook - Cannock
We're so pleased to hear our staff, especially the manager, provided such a polite, helpful, and friendly experience! We look forward to your next visit.
Great customer service at cannock…
Great customer service at cannock outlets
Really helpful and products are great and well made
2 de julio de 2026
Respuesta de ProCook - Cannock
We're so glad you experienced great customer service at our Cannock outlets and found our products to be well-made. Thank you for your kind words!
Respuesta de ProCook - Cannock
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
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