Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Ver más
Localización
Cambiar localizaciónUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Ver más
La empresa ha respondido
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Ver más
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de ProCook - Cannock
We're so glad you enjoyed our products and prices, and found our staff very friendly and helpful! Thank you for your kind words.
Respuesta de ProCook - Cannock
We are so happy to hear that our service has consistently met your expectations. We appreciate your kind words!
Very good quality products and staff is…
Very good quality products and staff is so helpful and humble
30 de junio de 2026
Respuesta de ProCook - Cannock
We're so glad you enjoyed our quality products and found our staff to be helpful and humble! Thank you for your kind words.
Very helpful staff
Very helpful staff. They helped us find exactly the right cooking pan's to suite us.
27 de junio de 2026
Respuesta de ProCook - Cannock
We're so glad our staff was pleasant and helpful!
found every thing i needed
found every thing i needed, and more than i expected to find. i had been looking for citrus presses but couldn't find one online. then i looked instore at pro cook, and not only found the presses, but found the orange press as well, then a zester.every thing was at a good price aswell. next by has to be the picnic hamper to stick on my scooter
22 de junio de 2026
Respuesta de ProCook - Cannock
We're so glad you found everything you needed and more! It's wonderful to hear you discovered the citrus presses and zester at great prices. We look forward to seeing you for that picnic hamper!
Visit to Cannock Outlet
Was able to buy items I wanted which were good quality at reasonable prices.
20 de junio de 2026
Respuesta de ProCook - Cannock
We're glad you found quality items at reasonable prices. Thank you for your feedback!
Excellent range of products
Excellent range of products, good customer service, quality products.
20 de junio de 2026
Respuesta de ProCook - Cannock
We're so glad you enjoyed our products and service! Thank you for your kind words.
Good quality products
Good quality products, reasonably priced and excellent service. My go to choice for kitchenware.
19 de junio de 2026
Respuesta de ProCook - Cannock
We're so glad you appreciate our quality products, pricing, and excellent service. Thank you for making us your top choice!
We popped into the Pro Cook Outlet near…
We popped into the Pro Cook Outlet near Cannock on the hunt for induction saucepans. The member of staff was so helpful, being knowledgeable about the different ranges & really useful making suggestions when we gave our criteria. I would definitely recommend this store & the member of staff.
16 de junio de 2026
Colleagues were excellent
Colleagues were excellent, very helpful and knowledgeable about the products they were selling, explained things clearly very friendly. Service was excellent.
15 de junio de 2026
Respuesta de ProCook - Cannock
We're so pleased our colleagues were excellent, helpful, and knowledgeable. Thank you for your wonderful feedback about our service!
Very helpful and friendly staff
15 de junio de 2026
Good product and friendly service but…
Good product and friendly service but we were given misleading advice on product care at point of sale.
13 de junio de 2026
Respuesta de ProCook - Cannock
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Marvellous selection of products with…
Marvellous selection of products with most helpful and friendly staff who went out of their way to guide us through their range of Pyrex products and kitchen knives. Definitely would recommend this shop.
12 de junio de 2026
The staff was really nice and the…
The staff was really nice and the product was brilliant.
It was nice experience shopping in the store.
5 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.