I saw a stainless steel roasting tin and V shaped rack on line at Pro Cook, I was looking for one without non stick coating, as there is a shop close by I went to the shop and was pleased because the... Ver más
Localización
Cambiar localizaciónUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Consulta las opiniones de los clientes
A friendly member of staff, so helpful, chatty and asking us about our day. It makes a big difference when someone goes above and beyond to make you feel valued and have a good experience as a custome... Ver más
Toby at the Cannock branch was really informative about ceramic products, caring for them and using them and supported our choice of product. He gave us a leaflet to take away as well. The wok was r... Ver más
La empresa ha respondido
very helpful ... gave me details on how to stop food sticking to my stainless steel frying pan . Not convinced it will work but the help and advice was much appreciated ... thank you.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Reino Unido
4,9
Excelente
1 mil opiniones
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Stephanie was such a pleasant
Stephanie was such a pleasant, helpful and extremely professional person to deal with
10 de agosto de 2026
Respuesta de ProCook - Cannock
We're so glad you found our team member to be pleasant, helpful, and extremely professional! Thank you for your kind words.
Respuesta de ProCook - Cannock
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Products are great
Products are great. Staff were helpful and they offered me a trolley to take the heavy products to the car. Excellent service.
9 de agosto de 2026
Respuesta de ProCook - Cannock
We're so pleased to hear you found our products great and our staff helpful, especially with the trolley for your heavy items! We appreciate your kind words about our excellent service.
Glad they still have an actual shop
Always a good experience browsing all they have to offer in store can never leave the shop empty handed
7 de agosto de 2026
Respuesta de ProCook - Cannock
We're so pleased you always have a good experience browsing our selection! We appreciate your kind words and are happy you always find something you love.
Friendly staff and a nice shop
8 de agosto de 2026
Respuesta de ProCook - Cannock
We truly appreciate your kind words about our friendly staff and the pleasant atmosphere of our shop. We're so glad you had a positive experience!
Very helpful staff
3 de agosto de 2026
Excellent customer service and product…
Excellent customer service and product knowledge in store - great range
3 de agosto de 2026
Respuesta de ProCook - Cannock
We're so glad you experienced excellent customer service and product knowledge in our store, and that you appreciated our great range! Thank you for your wonderful feedback.
I have all my utensils from…
I have all my utensils from procook..hence added this to the collection
1 de agosto de 2026
Respuesta de ProCook - Cannock
It's wonderful to hear that you've chosen to add another item to your collection of kitchen essentials from us! We truly appreciate your continued loyalty and support.
Very helpful friendly staff.
1 de agosto de 2026
I loved the staff and the customer…
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
1 de agosto de 2026
Everything you need for your kitchen…
Everything you need for your kitchen and plenty you don’t know you needed until you see it in there shop . Sells high quality items at good prices . Staff are always very pleasant and helpful
31 de julio de 2026
blender noy yet used getting last use…
blender noy yet used getting last use of old won it appears it will suffice for my needs
26 de julio de 2026
My issue was dealt with very swiftly by…
My issue was dealt with very swiftly by a member of staff.
30 de julio de 2026
Great Customer Service!
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t actually planned to make a purchase, but with her expertise it made a very compelling case to upgrade our old set, so we did!
25 de julio de 2026
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
24 de julio de 2026
Extremely helpful staff and great…
Extremely helpful staff and great products with guarantees that give customers absolute confidence.
23 de julio de 2026
Lovely staff
Lovely staff, great service and they had everything we needed and more. Beautiful wine glasses!
18 de julio de 2026
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