Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Ver más
Localización
Cambiar localizaciónUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Consulta las opiniones de los clientes
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Ver más
La empresa ha respondido
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Ver más
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Reino Unido
4,9
Excelente
1 mil opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The staff are lovely and helpful in the…
The staff are lovely and helpful in the Cannock shop.
Products are always good quality
17 de abril de 2026
Respuesta de ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely and our products of good quality.
Very happy with this purchase
This is a 2nd purchase after I bought a set for my husband as a gift, and believe me, he is obsessed with sharp knives in the kitchen. He often sharpens our friend's when we came to visit them.
So yes, If you are looking for a good quality knifes, I will recommend ProCook!
21 de abril de 2026
Respuesta de ProCook - Cannock
We're happy to hear that your husband loves our knives! It's great to know he appreciates the quality, and we appreciate you recommending ProCook. Thank you for your positive feedback and for being a repeat customer.
The lady that served me was very helpful
The lady that served me was very helpful
15 de abril de 2026
Really helpful members of staff
Really helpful members of staff. Friendly and helped me find what I was looking for.
6 de abril de 2026
Respuesta de ProCook - Cannock
We appreciate you sharing your experience! We're so glad to hear that our friendly staff were helpful in assisting you with your search.
Lovely friendly staff.
19 de abril de 2026
Lovely visit to the Cannock shop
Lovely visit to the Cannock shop. The lady staff was very helpful and chatty.
I bought a vase and she helped me choose a knife stand which I will go back and buy next week
14 de abril de 2026
Good service from staff and quality…
Good service from staff and quality products
12 de abril de 2026
ProCook- take time to browse
Enjoyed a slow browse round ProCook. Ended up buying a couple of nifty gadgets- a spatula & a teabag tongs- which have proved useful in the kitchen.
Also spotted some deeper baking & serving dishes which would be ideal for lasagne.
Staff were friendly & helpful, so I’m looking forward to a return visit…
12 de abril de 2026
My experience was very good
My experience was very good. All staff was very friendly. Any questions I asked or answered very well.
12 de abril de 2026
The member of staff who assisted us was…
The member of staff who assisted us was outstanding and extremely helpful in guiding our choice.
13 de abril de 2026
Good service…
Very helpful when buying a large amount of saucepans, frying pans etc
11 de abril de 2026
Great company
Great company, we buy all of our kitchen equipment from them, have done for years. Good quality products at the right price for what you want to spend.
6 de abril de 2026
Knew what I wanted and ended up with a…
Knew what I wanted and ended up with a few things I didn't know I needed. 😁
7 de abril de 2026
Respuesta de ProCook - Cannock
We're happy to hear that you found some unexpected treasures! Thank you for sharing your positive experience; we appreciate your feedback very much.
Respuesta de ProCook - Cannock
We appreciate you sharing that our customer service and products are great!
Fabulous Cook Shop
The shop assistant was very helpful & found what I was looking for! Great cook shop & the staff are very friendly. I had a great discount too! I will definitely buy other cookware items soon.
8 de abril de 2026
Respuesta de ProCook - Cannock
We're so happy to hear the shop assistant was very helpful and found what you were looking for! It's great you found our staff friendly and had a great discount. We appreciate you and your intention to buy other cookware items soon.
Lovely shop plenty of choice .
6 de abril de 2026
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