The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Localización
Cambiar localizaciónUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Consulta las opiniones de los clientes
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver más
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
403 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Helpful service from a knowledgeable guy
7 de abril de 2026
Respuesta de ProCook - Canterbury
We appreciate you letting us know about our helpful and knowledgeable service; it means a lot to our team.
Respuesta de ProCook - Canterbury
We appreciate you letting us know that our staff was friendly and our store was tidy and well-stocked!
Customer assistant was very helpful and…
Customer assistant was very helpful and polite. Showed me different items she felt I might need.
31 de marzo de 2026
Very helpful and informative staff
7 de abril de 2026
Respuesta de ProCook - Canterbury
We appreciate you letting us know our staff was informative and helpful. It means a lot to our team!
Friendly knowledgeable and helpful staff
7 de abril de 2026
Respuesta de ProCook - Canterbury
We appreciate you letting us know about our friendly, knowledgeable, and helpful staff; it means a lot to our team.
Respuesta de ProCook - Canterbury
We appreciate you letting us know our staff was knowledgeable and friendly; it means a lot to our team.
Knowledgable staff
I was about to but a ceramic frying pan, the advice given was superb and honest. This allowed me to recognise that ceramic was not the best option for myself.
23 de marzo de 2026
Lovely friendly
Lovely friendly, helpful staff. Great products at excellent prices.
29 de marzo de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our staff lovely, friendly, and helpful.
Great customer service
Great customer service in the Canterbury store. I was assisted in my purchase, and given advice about use. Faultless.
24 de marzo de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were assisted with your purchase and given advice.
Very helpful staff and excellent…
Very helpful staff and excellent knowledge. Thank you
28 de marzo de 2026
Welcoming and attractive store
Beautifully laid out store, very easy to see the great range of products and staff extremely helpful. Only went in for a browse and came out with utensils as they were such a good offer and only realised when a member of staff pointed this out. Will definitely be back.
27 de marzo de 2026
Great shop
Great shop, well priced with fab gadget and good designs. Will be visiting soon
26 de marzo de 2026
Very good expérience in procook…
Very good expérience in procook Canterbury. We were on holidays and had plenty time to shopping. Very good welcome and a good staff to help. Thanks to the team
20 de marzo de 2026
Respuesta de ProCook - Canterbury
We're glad you had a very good experience in our Canterbury store while on holiday. It's wonderful to hear that you received a good welcome and helpful assistance from our staff.
good customer service
The customer assistant who served me was very efficient and helpful.
17 de marzo de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant efficient and helpful.
Respuesta de ProCook - Canterbury
We are happy to hear that our staff was helpful and you enjoyed the discount. Thank you for your positive feedback; we appreciate it.
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product range and top staff.
Really friendly and helpful staff.
Really friendly and helpful staff.
The way shopping used yo be
16 de marzo de 2026
Respuesta de ProCook - Canterbury
We're happy to hear that our staff was friendly and helpful! We appreciate you taking the time to share your positive shopping experience.
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