Spent ages choosing the right knife months ago then recently lost it. After staring at dozens in the display cabinet trying to remember which one I bought before the staff said give me your email addr... Ver más
Localización
Cambiar localizaciónUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Consulta las opiniones de los clientes
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver más
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... Ver más
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
343 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Excellent customer service in…
Excellent customer service in Canterbury very helpful. Two people were working there a Man and a Lady. Thank you so much will come back again
10 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great products and service.
15 de febrero de 2026
Respuesta de ProCook - Canterbury
We appreciate your positive feedback on our great products and service; we are so happy you are pleased!
Respuesta de ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Brilliant shop everything uou need…
Brilliant shop everything uou need highly recommend
9 de febrero de 2026
Sharpe
Bought this from canterbury, really good professional stuff. Took time to explain and demonstrate the differences between and help me to choose based on my preference. I purchased the Elite AUS10 Chefs Knife 20cm 8inch, it's really Sharpe, and the grip is excellent. Love the weight distribution. A complete balanced knife.
4 de febrero de 2026
Shop assistant was helpful and…
Shop assistant was helpful and knowledgeable. She gave me a brief description about the wooden chopping boards without being pushy or encouraging me towards the higher priced ones. On her suggestion I purchased the £19 beechwood one along with a bottle of mineral oil.
5 de febrero de 2026
The staff was absolutely lovely and…
The staff was absolutely lovely and helpful, helped us pick out w perfect coffee machine and went above and beyond to explain how each one worked.
1 de febrero de 2026
The staff were very helpful and knowledgeable
The staff were very helpful and knowledgeable about the product we bought-set of kitchen knives.
1 de febrero de 2026
Customer service
The assistant was very helpful and gave additional information on the saucepans we were looking at to help us decide. It was a little disappointing that when we were leaving, after our purchases, they did not acknowledge our departure.
30 de enero de 2026
Respuesta de ProCook - Canterbury
We're glad the assistant was helpful with your saucepan selection. We apologize that our team did not acknowledge your departure after your purchase. We'll address this to ensure a better experience in the future. Thanks for your feedback.
Great customer service
Rang Pro Cook Canterbury after searching for chefs knives. They had what I needed in stock and held them for me until I could get there.
Great service
30 de enero de 2026
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable assistant. Friendly highly recommended.
1 de febrero de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful, knowledgeable, and friendly.
An inspiring shop with frurndly and knowledgable staff . The staff were friendly and helpful
The staff were friendly and helpful. I had looked everywhere for a cake tin of a certain size . I could get one , but it was in a set of three , and I had the bigger sizes. But at pro cook I was directed to the right shelf and found exactly what I wanted at a price I could afford. I wasn't surprised really . I have made frequent visits to the shop. Always pleasurable, even if I an just looking around . But I often see things I want , or presents.
31 de enero de 2026
Respuesta de ProCook - Canterbury
We're glad you found the exact cake tin you needed at a price you could afford! It's great to hear that our staff were helpful and that you enjoy visiting our shop. We appreciate your positive feedback and are happy our selection meets your needs.
Excellent value and great service
31 de enero de 2026
Respuesta de ProCook - Canterbury
We appreciate you letting us know about our excellent value and great service; it means a lot to our team that you are pleased.
The customer service was excellent the…
The customer service was excellent the lady could not have been more helpful we were well impressed and the casserole pots are amazing
26 de enero de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our customer service excellent and liked our casserole pots.
Beautifully laid out store with…
Beautifully laid out store with friendly and helpful staff.
Great quality products.
28 de enero de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store and found our staff helpful.
All round fantastic experience in…
All round fantastic experience in Canterbury store, friendly, expert service and top quality product
28 de enero de 2026
Respuesta de ProCook - Canterbury
We appreciate you taking the time to share your experience! We're so happy to hear that you found our service expert and our product top quality.
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