The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Localización
Cambiar localizaciónUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Consulta las opiniones de los clientes
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver más
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
402 opiniones
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GREAT SERVICE AND ADVISE
15 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Good value products, helpful staff
The staff were most helpful whilst not being at all pushy. Products bought were much less expensive than we expected.
15 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so happy to hear our staff were helpful without being pushy! We're also delighted you found our products to be much less expensive than you expected.
The 2 ladys that helped us were great…
The 2 ladys that helped us were great and very friendy
9 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so pleased to hear that our team members were great and very friendly during your visit. We truly appreciate your positive feedback!
The service was first class
The service was first class. The lady helped me to find exactly what I needed with a smile and sunny disposition taking the frustration of seeking what I needed I was in and out within 10 mins. Thanks Canterbury branch🎉🙏 I highly recommend
7 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so pleased to hear you had such a positive experience at our Canterbury branch! It's wonderful that our team member was able to help you find exactly what you needed quickly and with a great attitude. We truly appreciate your high recommendation!
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Went in on a sale day and got the items I wanted at a really good price.
11 de agosto de 2026
Great help from the staff in boxing up…
Great help from the staff in boxing up all the plates and with 50% off sale which was nice
10 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so glad to hear that our team was able to assist you with boxing up your plates and that you enjoyed the 50% off sale! Thank you for your kind words.
Respuesta de ProCook - Canterbury
We appreciate your positive feedback regarding the beautiful quality and how easy it is to clean; we are so happy you enjoyed it!
Brilliant cookware
Brilliant cookware, and the staff at Pro Cook were extremely helpful
5 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so pleased to hear you're enjoying our brilliant cookware and that our staff was extremely helpful! Thank you for your wonderful feedback.
Pot brush
We bought one of these pot brushes for someone else and it was so good we came back and bought one for ouselves.
4 de agosto de 2026
The assistant in the Canterbury shop is…
The assistant in the Canterbury shop is always helpful, cheerful, polite. Excellent choice of knives, he gave good advice. Will shop there again and recommend.
3 de agosto de 2026
Respuesta de ProCook - Canterbury
We're so pleased to hear that our team member in the Canterbury shop was helpful, cheerful, and polite! We're glad they gave you good advice on our excellent choice of knives. We look forward to your next visit and appreciate your recommendation!
Staff friendly and helpful
Staff friendly and helpful. Products were good quality and reasonable prices. Will visit again
27 de julio de 2026
Respuesta de ProCook - Canterbury
We're so glad you found our staff friendly and helpful. We appreciate your positive feedback on our product quality and reasonable prices. We look forward to your next visit!
First class products and service.
Excellent knowledgable staff member who dealt with us and our requirements. The products we purchased are of very good quality.
21 de julio de 2026
Staff very polite and helpful
Staff very polite and helpful. Purchased some items but Wii certainly be going there again.
21 de julio de 2026
Impressed with Procook
This was our first visit to Procook, because we don't live in Canterbury. I was impressed with the shop. Also I felt that the prices of goods that we looked was very reasonable.
22 de julio de 2026
staff knowledgeable of products
16 de julio de 2026
Staff were extremely helpful
Staff were extremely helpful. I had seen a cool bag in a magazine from your store that I really liked but there were none for sale on your online shop. In Canterbury it was the very last one in the window and your staff removed it from the display for me
17 de julio de 2026
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