I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver más
Localización
Cambiar localizaciónUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... Ver más
The Knowledge of Katie (who served us) about the products we were looking at helped to make the decision of which ones were the best for us. The pans and crockery we brought were all of excellent qua... Ver más
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
341 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional and very helpful .
Professional and very helpful in store service. Staff knowledgeable and friendly.
27 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so glad our staff was professional, helpful, knowledgeable, and friendly. Thank you for your kind words!
Staff very helpful and I found what I…
Staff very helpful and I found what I was looking for
22 de mayo de 2026
Respuesta de ProCook - Canterbury
We're glad our staff was helpful, and you found what you needed. We appreciate your feedback!
Respuesta de ProCook - Canterbury
We appreciate your kind words.
The customer service,my new jars were…
The customer service,my new jars were wrapped with great care.
22 de mayo de 2026
Respuesta de ProCook - Canterbury
We appreciate your kind words! We're so glad your new jars were carefully wrapped.
Visited on the off chance
This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us
19 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so glad you had a positive experience during your visit to Canterbury! We appreciate you acknowledging our assistant's helpfulness and product knowledge.
Respuesta de ProCook - Canterbury
We're so happy you enjoyed our great service and brilliant quality dining set!
Exceptional ProductsAs always you can expect exceptional…
As always you can expect exceptional quality from Pro Cook. It was great to see Canterbury now have a branch, the staff were helpful and friendly.
18 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so pleased you appreciate our quality and enjoyed your visit to our new Canterbury branch. We're glad our staff was helpful!
Helpful & friendly shop staff.
22 de mayo de 2026
Respuesta de ProCook - Canterbury
We appreciate your kind words.
Staff were cheerful and friendly
Staff were cheerful and friendly. I found what I was looking for quickly because the shop itself was well laid out.
20 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so happy to hear our staff were cheerful and friendly, and that you found what you needed quickly!
Excellent shop.
Excellent shop.
Lovely helpful staff and a shop full of goodies !
Great choice and price.
14 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so glad you enjoyed our shop, staff, products, and pricing! We appreciate your positive feedback.
Best customer service I’ve ever had
Best customer service I’ve ever had . Great products and good value
16 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so happy you had a great experience with our customer service and products!
Very helpful service
15 de mayo de 2026
Respuesta de ProCook - Canterbury
We really appreciate your kind review.
Salesperson very helpful and will…
Salesperson very helpful and will certainly be shopping there regularly - so much better than going to Ashford outlet!
14 de mayo de 2026
Respuesta de ProCook - Canterbury
We're so happy to hear our salesperson was helpful and that you plan to shop with us regularly! We appreciate your kind words.
I appreciated the honest and good…
I appreciated the honest and good advice. Nice to hear that the staff use what they sell and can even give tips on how to use it. Will go again once my pans have finally died.
9 de mayo de 2026
Respuesta de ProCook - Canterbury
We appreciate your positive feedback. We're glad you received honest advice and appreciated our staff's product knowledge. We look forward to your next visit!
Respuesta de ProCook - Canterbury
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Extremely helpful polite staff
6 de mayo de 2026
Respuesta de ProCook - Canterbury
We appreciate you letting us know our staff was extremely helpful and polite; it means a lot to our team.
Canterbury branch - charming staff
I visited the Canterbury branch - a beautifully set out shop with well made products at realistic prices, sometimes excellent bargains, served by attentive and well trained staff. Unfortunately, I had to return an item because it wasn't compatible with an induction hob - my fault for not checking properly - but the refund was dealt with promptly and efficiently. Thank you. I look forward to another visit.
2 de mayo de 2026
Respuesta de ProCook - Canterbury
We are so pleased to hear you enjoyed your visit to our Canterbury branch and appreciated our products and staff. We are glad the return process was handled efficiently for you. We look forward to welcoming you back soon!
Everything was easy
28 de abril de 2026
Staff friendly and helpful
Staff friendly and helpful. Got the teapot I wanted and pleased with my purchase.
2 de mayo de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.