ProCook - Cheshire Opiniones 

1268
TrustScore: 5 sobre 5

4,8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Genuinely staff were so helpful like offering their assistance and advice which is a small touch but makes you more appreciated in a way, service was great too.. they knew more about pans than me!

Valorada con 5 estrellas sobre 5

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Ver más

Valorada con 5 estrellas sobre 5

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Ver más

Valorada con 5 estrellas sobre 5

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1268)

24.478 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer service.products are…

Great Customer service.products are good quality.l shopped ar cheshire oakes store. Staff were cheerful and very helpful.

18 de marzo de 2026
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Respuesta de ProCook - Cheshire

We appreciate you taking the time to share your positive experience! We're so happy to hear that you received great customer service and found our staff cheerful and helpful.

Valorada con 5 estrellas sobre 5

Friendly and helpful staff who helped…

Friendly and helpful staff who helped us in our choice of knives, even allowing us to try out a demo set on some vegetables!
The assistant was able to answer my questions about the features on some of the knives, which helped in my purchase.
Did not feel pressurised into buying an expensive set of any additional items.

20 de marzo de 2026
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Respuesta de ProCook - Cheshire

We're happy to hear that our team was friendly and helpful in guiding your knife selection. We appreciate that you enjoyed trying out the demo set and that our team was able to answer your questions without pressure. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Good service

Good service

16 de marzo de 2026
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Respuesta de ProCook - Cheshire

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Keep cooking

Great products for a great value price AAA+

19 de marzo de 2026
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Respuesta de ProCook - Cheshire

We appreciate your positive feedback on our great products at a great value price; we are so happy you are pleased!

Valorada con 5 estrellas sobre 5

l bought a set of chefs knives and l…

l bought a set of chefs knives and l was advised the best blades how they we're made and what knife to use with what food. l found the advise very professional and l would definitely return to this store.

11 de marzo de 2026
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Respuesta de ProCook - Cheshire

We're happy to hear that the advice about the chef knives, their construction, and usage was professional. We appreciate your feedback and look forward to your return.

Valorada con 5 estrellas sobre 5

Brilliant store in cheshire oaks…

Brilliant store in cheshire oaks friendly very helpful staff and amazing quality items.

14 de marzo de 2026
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Respuesta de ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and friendly.

Valorada con 5 estrellas sobre 5

Helpful staff

The person serving had put something aside for me to collect about an hour previous to me visiting the shop, I was travelling a fair way and wanted to make sure they had the item.
On arrival the staff were very helpful and suggested also another item that I may have been interested in that was also on offer, which I did also purchase. I was buying the items for a gift.

7 de marzo de 2026
Valorada con 5 estrellas sobre 5

Very good lady works in Cheshire Oaks

Very good lady works in Cheshire Oaks! Helps a lot!
And now I am extremely happy with my knives!

5 de marzo de 2026
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Respuesta de ProCook - Cheshire

We appreciate you taking the time to leave us this great review! We're so happy to hear that the staff member was helpful and that you are happy with your knives.

Valorada con 3 estrellas sobre 5

Disappointing experience

I would like to have given a higher rating as the gentleman who served me was very friendly and efficient, however the lady who served my friend was extremely rude, grumpy and unhelpful. It spoilt my experience visiting the store for the first time.

7 de marzo de 2026
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Respuesta de ProCook - Cheshire

Thank you for your review, we will pass this over to the store to investigate.

Valorada con 5 estrellas sobre 5

Such a lovely shop but most importantly…

Such a lovely shop but most importantly the lady who helped us choose the right product. She was very knowledgeable and listened to what we were looking for and took the time to explain the range and what would be best. Excellent service thank you.

3 de marzo de 2026
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Respuesta de ProCook - Cheshire

We're happy to hear you found our shop lovely and that the staff member helped you choose the right product. It's great to know she listened to your needs and explained the range effectively. We appreciate your excellent feedback!

Valorada con 4 estrellas sobre 5

The member of staff was very helpful…

The member of staff was very helpful and friendly, she also knew the product and gave us some good advice

3 de marzo de 2026
Logotipo de ProCook - Cheshire

Respuesta de ProCook - Cheshire

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our employee helpful, friendly, and knowledgeable.

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