The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Ver más
Localización
Cambiar localizaciónUnit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
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Consulta las opiniones de los clientes
Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Ver más
The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Ver más
Good knowledgeable service but two items on display were not available and unable to be informed when they would be back in stock
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Reino Unido
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The cashier charged me more 10pence for…
The cashier charged me more 10pence for carriage bag but she not give me it only packed it with paper.What for she charged me?

Respuesta de ProCook - Cheshire
In store service at Cheshire Oaks was…
In store service at Cheshire Oaks was excellent. Not pushy at all but informative to enable me to make a decision in which knives I would prefer.
Customer service fantastic.
Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer
Excellent customer service
Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

Respuesta de ProCook - Cheshire
I’ve always shopped at pro cook for 20…
I’ve always shopped at pro cook for 20 years I just love the pan’s and other items dinners set was incredible useful my family from USA loved it. It’s a shame that the old pans aren’t available.
Perfect
Great product, great store and staff really helpful but not overbearing.
Good prices too for what you are getting in terms of quality form and function.

Respuesta de ProCook - Cheshire
friendly staff
friendly staff
great range of products
let us leave our saucepan set whilst we carried on shopping

Respuesta de ProCook - Cheshire
Pro cook
Just walking into the shop. The immense displays of high quality cooking utensils were amazing.
The staff were very friendly and helpful.
They did show a lot of knowledge.
I will definitely be going back to this company soon.

Respuesta de ProCook - Cheshire
Pro Cook - Cheshire Oaks
Great Customer Service in store. Friendly, helpful and available to ask for advice and conscious enough to leave alone to peruse and deliberate.
If only other stores were like this

Respuesta de ProCook - Cheshire
Excellent range of products and very…
Excellent range of products and very helpful staff.

Respuesta de ProCook - Cheshire

Respuesta de ProCook - Cheshire
I love the pans but a little dissapointed
I love the pans, I was worried that you can not purchase separately and I do like a few smaller saucepan. But bit the bullet and they have not disappointed. I love that they are well made and feel durable, I love the ceramic coating but does need a couple of soaks if you have a manged to burn ssomething. The only downfall and disappointment is that when using gas hob where the flames have sat at the base on the colour it has bleached it out, so a bit annoyed about that. So wont be going on show as originally intended. Overall a lovely set of pans for the price. Just.be mindful when using gas

Respuesta de ProCook - Cheshire
Lovely helpful staff and a great shop…
Lovely helpful staff and a great shop to visit

Respuesta de ProCook - Cheshire
Great Customer service.products are…
Great Customer service.products are good quality.l shopped ar cheshire oakes store. Staff were cheerful and very helpful.

Respuesta de ProCook - Cheshire
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