Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
La empresa ha respondido
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... Ver más
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
19 North Street, PO19 1LB, Chichester, Reino Unido
- 01243 963546
4,9
Excelente
481 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Chichester
We appreciate you sharing that our service and product were excellent and a good value.
Respuesta de ProCook - Chichester
We're so glad our staff was helpful and you found useful items for your kitchen!
Respuesta de ProCook - Chichester
We appreciate you sharing your positive experience with our service, products, and advice!
good service and wide range of products
29 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate your positive feedback!
The young lady was very helpful and…
The young lady was very helpful and gave good info for my replacement items. I would add I've brought products from ProCook over the years but always online.
So when I moved back south and actually found a ProCook shop near me it was great.
30 de abril de 2026
Respuesta de ProCook - Chichester
We're so glad you had a great in-store experience and found our team helpful. It's wonderful to hear you enjoyed visiting us!
Had very good service
Had very good service. Very knowledgeable and helpful in the Chichester store.
3 de mayo de 2026
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
2 de mayo de 2026
Friendly service and items really well…
Friendly service and items really well priced.
30 de abril de 2026
Excellent Amalfi mugs
Excellent service and product from both Chichester store and online.
30 de abril de 2026
Very helpful staff
28 de abril de 2026
Respuesta de ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook has a good variety of quality…
ProCook has a good variety of quality products. The service was excellent, the assistant was helpful and friendly.
24 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and friendly and that you like our products.
What a great shop
What a great shop well presented and very helpful staff. Went in for one thing and came out with 5!
22 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate your fantastic review! We're so happy you enjoyed our well-presented shop and helpful staff. It's great you found so many items you loved!
Welcoming staff on hand to offer a…
Welcoming staff on hand to offer a professional service 👏
24 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate you letting us know our staff was welcoming and offered a professional service. It means a lot to our team!
Respuesta de ProCook - Chichester
We appreciate you letting us know our shop was lovely and our assistant was pleasant!
Very good range of products
Very good range of products at sensible prices.
Excellent customer service
18 de abril de 2026
Experienced, efficient and very helpful staff
When I visited the Chichester branch on Wednesday, I'm afraid I didn't get the name of the young lady that helped with my purchase, but I was very impressed with her efficient and professional manner, she was extremely knowledgeable about the items that I was buying and couldn't have been more helpful. The items were a present for my husband and as they were very heavy I was told I could pick them up after I had finished my other shopping, when I returned to the shop an hour or so later every item had been beautifully wrapped and put in a carrier bag for me to carry home. I would like to say a big thank you to the shop assistant who served me that day and I will definitely be telling all my friends about my experience.
22 de abril de 2026
Respuesta de ProCook - Chichester
We're happy to hear that you had such a positive experience at our Chichester branch. We appreciate your kind words regarding the assistance you received; it is wonderful to know that the team member was so helpful and efficient. Thank you for sharing your experience, and we're so glad you were pleased with the service.
A great experience
A great experience, had plenty of choice and choices of price rang. Found just what we required.
20 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate you sharing your positive experience with us! We're so glad to hear that you found exactly what you required with our variety of choices.
Excellent customer Service good quality…
Excellent customer Service good quality items would buy again
17 de abril de 2026
Respuesta de ProCook - Chichester
We appreciate your positive feedback; we are so happy you found our customer service excellent and our items of good quality.
Made welcome.
15 de abril de 2026
Respuesta de ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
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