Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... Ver más
Localización
Cambiar localizaciónUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Consulta las opiniones de los clientes
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... Ver más
La empresa ha respondido
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Reino Unido
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Very dissappointing
Staff were very helpful, however the tri-ply stainless pan set I purchased are very dissappointing in terms of cleaning after cooking. Have used the wok twice and it is already stained. Expected far more from what is supposed to be their premium price range. Our previous much cheaper stainless pans needed only the dishwasher to come up gleaming. Having to use a lot of elbow grease and effort to clean this +£400 set. Wouldn't recommend.

Respuesta de ProCook - Dalton Park
Very friendly & helpful store…
Very friendly & helpful store assistant, very polite and positive throughout.
Had exactly what I was looking for, excellent customer service
Had exactly what I was looking for
Helpful staff
Staff very helpful. Products are lovely and great value for money
Good range of cookware and accessories…
Good range of cookware and accessories available. Staff very friendly and helpful.
Good quality and variety of kitchenware…
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
Great product excellent quality and…
Great product excellent quality and very helpful staff.

Respuesta de ProCook - Dalton Park
Great choice of products
Great choice of products, very friendly staff . Prices were good, as you get what you pay for.

Respuesta de ProCook - Dalton Park
Prices are good and so is the slow…
Prices are good and so is the slow cooker! Tried it out today….perfect!

Respuesta de ProCook - Dalton Park
Dalton Park Great Staff
Staff in Dalton Park are so polite , friendly and just seem good people..Bought..plates .knives . Coffee descaler..bowls...... everything boxed and double bagged......great shop and service

Respuesta de ProCook - Dalton Park
The staff were friendly and helpful and…
The staff were friendly and helpful and I was very pleased with my purchases.
Helpfull staff

Respuesta de ProCook - Dalton Park
Great service
Unfortunately do know know the gentleman’s name but he was as helpful as ever. I often go here and he is always polite and helpful.

Respuesta de ProCook - Dalton Park
Lovely things
Lovely things, good quality, great choices, excellent prices and very friendly staff

Respuesta de ProCook - Dalton Park
Pro cook Gourmet - a very good buy
Already had the Pro cook Gourmet frying pans set of 3 and they are great. So, bought the Pro cook Gourmet set of 4 saucepans they are also great. I cook a lot and like good kitchenware. Very happy with all of them. Plus, no more Teflon.

Respuesta de ProCook - Dalton Park
Hi I’ve bought the full set of Oslo…
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.

Respuesta de ProCook - Dalton Park
Salt & Pepper
Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles and functions ... we settled for the rechargeable ones. The Pro Cook items also carry a two year guarantee ...good to know.
Even though it was almost closing time Philip didn't rush the sale... he is a friendly and pleasant person a credit to the company.

Respuesta de ProCook - Dalton Park
Pleasant experience
Precook stocked exactly what I wanted. As the sale was on I got it at a very good price. Staff were very helpful and friendly.

Respuesta de ProCook - Dalton Park
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