ProCook - Ditchling Opiniones 

449
•
TrustScore: 5 sobre 5

4,9

Notcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lady in your notcutts Ditchling Sussex was wonderful. She knew her products and was very helpful in our purchase of a hob to oven shallow casserole dish and suitable utensils. Sadly I don't have h... Ver más

Valorada con 5 estrellas sobre 5

The staff were so helpful, ended up purchasing a lovely pan set from the elite range, knifes that were recommended. The products are well made and they had 20% off which made it worth buying. Have re... Ver más

Valorada con 5 estrellas sobre 5

Having experienced our home being ruined by a flood and recently returning home after 7 months away we needed to replace all of our kitchen utensils. The ladies particularly Donna were so helpful and... Ver más

Valorada con 5 estrellas sobre 5

Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

449 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(449)

25.464 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

EGG POACHER

The Salesperson was knowledgeable and enthusiastic the egg poacher.

7 de septiembre de 2025
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Respuesta de ProCook - Ditchling

We're glad you found the salesperson's knowledge and enthusiasm about the egg poacher helpful. Thank you for sharing your positive experience with us!

Valorada con 5 estrellas sobre 5

Great service

Great service, great products

30 de agosto de 2025
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Respuesta de ProCook - Ditchling

We appreciate your positive feedback! We're so glad you enjoyed our great service and products.

Valorada con 5 estrellas sobre 5

Helpful without being pushy

We were looking for a non-stick sauté pan for a specific recipe. A good choice available, in both style and price. The assistant was helpful without being pushy. Once we had made our decision, it became clear that the one on show was the only one in stock. It was pretty immaculate but a welcome discount was applied anyway.

19 de agosto de 2025
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Respuesta de ProCook - Ditchling

We're glad you found a sauté pan suitable for your recipe and that our assistant was helpful. We appreciate that you were happy with the discount applied to the product. Thank you for your review!

Valorada con 5 estrellas sobre 5

chefs k nives…

top quality products at a good price staff very good set in a relaxing garden center.

22 de agosto de 2025
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Respuesta de ProCook - Ditchling

We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our top-quality products, good prices, and relaxing garden center.

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. Staff were extremely helpful and knowledge and keen to help in any way they could. Nothing was too much trouble. A great shopping experience with time to browse and purchase with no time pressures.

7 de agosto de 2025
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Respuesta de ProCook - Ditchling

We're delighted to hear about the fantastic customer service you received! It's great to know our helpful and knowledgeable staff were keen to assist you, providing a great shopping experience with time to browse. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Really helpful shop assistant made…

Really helpful shop assistant made choosing my new pan muck easier.

4 de agosto de 2025
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Respuesta de ProCook - Ditchling

We're so glad to hear that our shop assistant made choosing your new pan easier! We appreciate you sharing your positive experience with us.

Valorada con 5 estrellas sobre 5

Staff were so helpful

30 de julio de 2025
Logotipo de ProCook - Ditchling

Respuesta de ProCook - Ditchling

We appreciate you letting us know that our staff was helpful to you. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Great little food processor

Great little food processor. Perfect for 1 person. Used yesterday for the first time to make cauliflower rice and it did a great job.
Staff were lovely and very friendly

30 de julio de 2025
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Respuesta de ProCook - Ditchling

We're happy to hear that you find the food processor great for your needs! It's wonderful to know that our staff's friendliness enhanced your experience. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Clear display of items

Good service items purchased good value.

20 de julio de 2025
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Respuesta de ProCook - Ditchling

We appreciate your positive feedback and are so glad you enjoyed our good service and the value of your purchased items.

Valorada con 5 estrellas sobre 5

I bought a baking tray last week

I bought a baking tray last week. Baked a great traybake in it for a local fayre.
It worked wonderfully. The products are of a very high quality.

10 de julio de 2025
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Respuesta de ProCook - Ditchling

We're happy to hear that our baking tray helped you create a wonderful traybake! We appreciate your feedback and are glad you found our products to be of high quality.

Valorada con 5 estrellas sobre 5

Excellent service from in store staff

Helpful, friendly staff. Checked item was in stock by phone before going to store the next day. Assistant remembered my call and took time to answer my questions. I wanted to check the mug size which would fit the machine and she very helpfully got the tallest mug from their range to try. It fitted! Display information with coffee machines comprehensive. Excellent service from staff at the Ditchling store.

29 de junio de 2025
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Respuesta de ProCook - Ditchling

We appreciate you taking the time to share your positive experience! We're happy to hear that our staff was helpful and friendly when assisting you with your purchase. It's great to know that the team went the extra mile to ensure the mug size was suitable for your machine.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff

24 de junio de 2025
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Respuesta de ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Used it twice so far

Used it twice so far and each time was a 5* experience (it would have been pretty sad if it wasn’t.)

28 de junio de 2025
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Respuesta de ProCook - Ditchling

We're happy to hear that your experiences have been positive! We appreciate you taking the time to share your feedback with us; thank you for your review.

Valorada con 5 estrellas sobre 5

Wonderful staff

Wonderful staff, good range of products

24 de junio de 2025
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Respuesta de ProCook - Ditchling

We appreciate your positive feedback! We're so glad you found our staff wonderful and enjoyed our good range of products.

Valorada con 5 estrellas sobre 5

I was very impressed with the help and…

I was very impressed with the help and patience of your shop assistant. The whole experience went very well.would shop there again.

21 de junio de 2025
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Respuesta de ProCook - Ditchling

We're so glad to hear that you were impressed with the shop assistant's help and patience. We appreciate you noting that your experience went very well, and we look forward to welcoming you back!

Valorada con 5 estrellas sobre 5

My knife is great

12 de junio de 2025
Logotipo de ProCook - Ditchling

Respuesta de ProCook - Ditchling

We're happy to hear that you are satisfied with your knife. Thank you for your positive feedback; it means a lot to us.

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