The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Ver más
Localización
Cambiar localizaciónUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Consulta las opiniones de los clientes
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver más
La empresa ha respondido
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Ver más
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
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Excellent service from the staff
The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till in the shop. She was very apologetic and patient, and eventually it was sorted. The produce is of a very high quality and I would recommend.
Very helpful staff
Very helpful staff. Went to a lot of trouble to make sure the product was the right one for me.
Lovely friendly
Lovely friendly , helpful staff very knowledgeable.
Great store that I always leave with something even if it’s not on my list
A great response to sorting out the…
A great response to sorting out the issue I had with the magnetic knife rack purchased the week before.
Very polite and friendly staff
Good quality
As usual friendly and helpful staff. Purchased a few items from here and never disappointed. This time needed smaller sandwich tins for my new air fryer.
Good value
We were asked if we needed help then left to look without constant pestering , we love the products and are really good value for money.
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Respuesta de ProCook - Doncaster

Respuesta de ProCook - Doncaster
the helpfull and friendly chearfull…
the helpfull and friendly chearfull staff i was able to push a wheelchair around with no difficulties

Respuesta de ProCook - Doncaster
ProCook is a name I can trust!
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always come out with something exciting! I’ve bought their pans, knives and scissors, and never been disappointed with either the quality or functionality of anything . ProCook is simply a name I can trust

Respuesta de ProCook - Doncaster
Greeted on entering the store and was…
Greeted on entering the store and was directed to the items we were looking for.
Advice given on viewed items and then was taken through the choices right through to selection and then payment. Good customer service
Helpful staff
Brilliant service once again
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome from manager Tracey. It’s always great to visit this outlet.
Staff was friendly
Staff was friendly, helpful in finding me required steaming insert.
Excellent information fron Tracey at…
Excellent information fron Tracey at Doncaster pro cook
She took time to explain all the different pans with the different cooking methods.
We bought 2 pans to suit our cooking needs
Sauté tri ply pan and the 18 none stick frying pan
Brilliant!!! Makes me want to cook more !! Thank you Tracey thank you pro cook
Always pleasant and helpful staff.
Always pleasant and helpful staff.
The products are of good quality.

Respuesta de ProCook - Doncaster
Very helpful & knowledable staff .Thank…
Very helpful & knowledable staff .Thank you

Respuesta de ProCook - Doncaster
Always a pleasant welcome and…
Always a pleasant welcome and explanation of offers etc.

Respuesta de ProCook - Doncaster
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