The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Ver más
Localización
Cambiar localizaciónUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Consulta las opiniones de los clientes
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver más
La empresa ha respondido
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Ver más
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
803 opiniones
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Helpful and friendly staff
Helpful and friendly staff. Products of excellent quality and amazing price.
25 de septiembre de 2026
Respuesta de ProCook - Doncaster
We're so glad you enjoyed our excellent quality products and amazing prices! We're also happy you found our staff helpful and friendly. Thank you for your kind words.
Very friendly
Very friendly. There when you need attention. Not overpowering. Courteous.
25 de septiembre de 2026
Polite and very helpful staff lots of…
Polite and very helpful staff lots of choices in store
21 de septiembre de 2026
I was able to purchase exactly what I…
I was able to purchase exactly what I required with the helpful advice offered by the assistant.
19 de septiembre de 2026
The lovely product bought as presentproduct was well made and looked…
The product was well made and looked very sleek! Was well received as a present. 10 year guarantee too!
11 de septiembre de 2026
Staff always polite & helpful.
14 de septiembre de 2026
The staff are exceptionally helpful and…
The staff are exceptionally helpful and the products are well designed
9 de septiembre de 2026
Polite and helpful staff showed us the…
Polite and helpful staff showed us the product we required and gave us options depending on budget
All products well displayed and a very tidy store
4 de septiembre de 2026
Excellent product, brilliant staff
I wanted a new set of saucepans and the lady in the shop couldn't have been more helpful. She gave me very good advice and I came away feeling very pleased indeed. Having previously bought a cookpot which is still like brand new after a few years use, I knew I was getting a good quality product and am confident I will get many years use from my purchases.
4 de septiembre de 2026
Lovely customer service
Lovely customer service , no pressure just let you browse
2 de septiembre de 2026
Quality products and quality service.
4 de septiembre de 2026
Helpful staff great price quality…
Helpful staff great price quality products would recommend
31 de agosto de 2026
Carring staff led to purchase.Cook staff member at the Doncaster…
ProCook staff member at the Doncaster Lakeside outlet shop was so friendly and helpful. It was her professionalism and care and knowledge that resulted in us making the right purchase. She could easily have sold us a different more expensive product but ensured we got the best buy. (Egg poacher insert/pan)
3 de septiembre de 2026
Service was second to none …
Service was second to none absolutely brilliant, unhurried and very knowledgeable. 5*
3 de septiembre de 2026
I bought salt and pepper pots and was…
I bought salt and pepper pots and was able to use two as testers which is a great idea as you know exactly how good they are. They appear to be of very good quality but only bought them 2 days ago so time will tell.
The member of staff was very helpful and I would definitely recommend the store.
1 de septiembre de 2026
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