ProCook - Doncaster Opiniones 

803
•
TrustScore: 5 sobre 5

4,9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Ver más

Valorada con 4 estrellas sobre 5

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Ver más

Valorada con 5 estrellas sobre 5

ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

803 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(803)

25.355 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good quality items

Good quality items, though a bit pricey

18 de junio de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We appreciate your kind words about our quality. We understand your feedback on pricing.

Valorada con 5 estrellas sobre 5

The sales assistant (unfortunately I…

The sales assistant (unfortunately I did not get her name) was an absolute star, she was helpful and very thorough in ensuring the dinner plate sets i was buying were all good opening each box and checking the quality and there were a lot of pieces to check over!! Fantastic customer services 👌

13 de junio de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We're so pleased to hear about the fantastic customer service you received! It's wonderful that our sales assistant was so helpful and thorough in checking your dinner plate sets. Thank you for sharing your positive experience!

Valorada con 5 estrellas sobre 5

Great staff

Great staff

Very helpful in helping me pick out what I needed and even gave my dog a biscuit!

5 de junio de 2026
Valorada con 5 estrellas sobre 5

Fabulous shop

Fabulous shop, friendly and helpful staff, purchased exactly what I needed, would highly recommend.
I now have a brilliant Damascus knife.

8 de junio de 2026
Valorada con 5 estrellas sobre 5

Good service

Good service, excellent staff, extremely helpful and friendly. Excellent guarantees on products.

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

Doncaster shop. The assistant was polite and very

The assistant was polite and very helpful and there was no hard sell. The shop was well laid out light and airy and very clean. Product we bought was perfect for our needs.

31 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We're so pleased our assistant was helpful and that you found our shop clean and well-organized. It's wonderful the product was perfect!

Valorada con 5 estrellas sobre 5

Really friendly and a great atmosphere…

Really friendly and a great atmosphere in the store and I have found everything that I want

26 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We're so glad you enjoyed our friendly atmosphere and found everything you needed! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Good service.

Shown the product I wanted by a friendly member of staff and the transaction was completed easily and proptly.

28 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We're so glad our friendly team helped you find your product and that your transaction was easy and prompt! Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Really good visit

We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange.
We went into store and the gent who served us managed to find the original order, give us a refund for the returned item and then we purchased something else.
Thank you to all.

19 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We are so glad our team could assist you with your return and new purchase. We appreciate your kind words and thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

That was a lovely experience

That was a lovely experience. The ladies were So so helpful.

21 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We're so happy you had a lovely experience and found our team helpful.

Valorada con 5 estrellas sobre 5

The staff member was very polite and…

The staff member was very polite and warm, apologised for our wait as she’d been dealing with another customer and let us know about warranty on our items.

15 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was polite, warm, and helpful.

Valorada con 5 estrellas sobre 5

Doncaster lakeside store, Tracy, you are a credit to the company!

Tracy was absolutely brilliant in the lakeside store. She was helpful from the get go and greeted us with a smile. Nothing was too much trouble, we purchased the cream scallop dinnerware set, which I will have to contact her as a couple are chipped slightly on the bottom but I LOVE them! She explained that the pasta dishes were due back in stock on the 7/6/26 so we knew exactly when to look for them! We purchased a set of 4 coffee mugs which Tracy explained that customers had also purchased these to go with the plates we had purchased. We also purchased the purple reactive pot cookware dishes, the medium wasn’t on show, however Tracy went to find the medium one for us so we could take it away the same day! Very pleased, will be back!

17 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We are so pleased to hear about your wonderful experience at our lakeside store. It is fantastic that our team provided such helpful and attentive service, ensuring you found everything you needed. We appreciate you sharing your positive feedback and look forward to your next visit.

Valorada con 5 estrellas sobre 5

Pro cook spatulas

Staff very friendly and helpful. I've purchased from pro cook before and always found the quality is excellent.

17 de mayo de 2026
Logotipo de ProCook - Doncaster

Respuesta de ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff and product quality.

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