The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Ver más
Localización
Cambiar localizaciónUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Consulta las opiniones de los clientes
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver más
La empresa ha respondido
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Ver más
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
803 opiniones
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Polite staff
9 de abril de 2026
The staff in there Lakeside doncaster…
The staff in there Lakeside doncaster store, are always so helpful and go the that extra bit to help and that has happened each time we have brought from there
10 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Doncaster
We're happy to hear that you found what you wanted and that you were satisfied with the quality. We appreciate your positive feedback.
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Respuesta de ProCook - Doncaster
We appreciate you letting us know our staff was helpful, and that you had a great experience. It means a lot to our team.
All the staff were lovely & helpful.
6 de abril de 2026
Respuesta de ProCook - Doncaster
We appreciate your feedback and we're sorry our prices didn't meet your expectations. We'll look into this.
Shopping at Pro Cook Doncaster
I did dome shopping at Procook Doncaster and I was very happy about it.
5 de abril de 2026
Respuesta de ProCook - Doncaster
We're happy to hear that you enjoyed your shopping experience at our Doncaster store. Thank you for sharing your positive feedback with us.
The staff in Lakeside, Doncaster are the best
The staff in ProCook are very friendly and are very knowledgeable about their products. It’s always a pleasure to pop into store for all your kitchen needs. I love the new cast iron range colours - so will be popping in to collect more sets. The cookware is if a high standard and wouldn’t shop any where else. The staff make the shop a wonderful place.
29 de marzo de 2026
Respuesta de ProCook - Doncaster
We appreciate you letting us know our staff was friendly and that we had exactly what you wanted; it means a lot to our team.
Good products
26 de marzo de 2026
Really good experience
Really good experience
Found what I needed at very reasonable price
Lovely ( American) young lady was mist helpful and delightfully funny and engaging
Well done and thankyou
21 de marzo de 2026
Respuesta de ProCook - Doncaster
We're happy to hear that you had a really good experience and found what you needed at a very reasonable price. We appreciate your kind words about our helpful team member!
Respuesta de ProCook - Doncaster
We appreciate you sharing that our staff was pleasant and that we have a good selection of products for you to choose from!
Dog friendly!!
Dog friendly!!! Lovely clean shop. Everything laid out in sections. Staff friendly and helpful.
23 de marzo de 2026
Respuesta de ProCook - Doncaster
We're so happy you and your dog enjoyed our clean and well-organized shop! It's great to hear our staff was friendly and helpful during your visit.
Very helpful and friendly service with…
Very helpful and friendly service with a good choice of products
19 de marzo de 2026
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful service and product choices.
Great place great products great staff
Great place great products great staff. Prices reasnoble in this expensive world. I just wish I was a prooper cook
22 de marzo de 2026
Respuesta de ProCook - Doncaster
We're glad you enjoyed your experience with our products and staff! It's great to hear our prices are reasonable for you. We appreciate your feedback and wish you well in your cooking journey.
Helpful staff
22 de marzo de 2026
Respuesta de ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A shop worth a visit
The shop was spacious and well laid out. There was a wide variety of goods- everything a cook could want! The staff were pleasant and helpful
22 de marzo de 2026
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our spacious and well-organized shop and helpful staff.
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