Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Consulta las opiniones de los clientes
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Ver más
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver más
La empresa ha respondido
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
745 opiniones
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The person who delt with our purchase…
The person who delt with our purchase was lovely she opened the box to show us the size of the plates asked us if we needed anything else would definitely visit again
7 de enero de 2026
Respuesta de ProCook - Doncaster
We're happy to hear that the person assisting you was lovely and helpful during your purchase. We appreciate your positive feedback and look forward to your next visit!
Very helpful salesperson
Very helpful salesperson who was knowledgeable about the products and guided us to get what we wanted at a very good price.
7 de enero de 2026
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our salesperson was helpful and knowledgeable, and that you got a good price.
The products and its quality
5 de enero de 2026
Respuesta de ProCook - Doncaster
We appreciate your feedback and are glad you like the product quality. Thanks for your review!
The shop was quite busy
The shop was quite busy, I picked the knives I wanted the gourmet set joined the Que and by the time it was my turn the shop assistant had already got the knives ready for me, nobody pestered as we walked around just left us to it but were helpful when needed.
14 de diciembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that you found the gourmet set you wanted and that the team member was ready for you. We appreciate that you were able to browse without being bothered but received help when required.
Excellent quality and range of products…
Excellent quality and range of products at competitive prices.
Staff very helpful and informative
17 de diciembre de 2025
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product quality and prices and found our staff helpful.
Helpful and friendly staff
Helpful and friendly staff. There is a good choice of quality products.
15 de diciembre de 2025
Respuesta de ProCook - Doncaster
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and friendly and liked our products.
Very helpful
The sales assistant went over and beyond to help us
She advised on what to buy and then helped to split the bill as it was a present for my daughter and her grandma wanted to go halves
Nothing was too much trouble
Thank you
14 de diciembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that the sales assistant provided exceptional support! We appreciate that they were helpful in your purchase and accommodating with the payment. Thank you for your positive feedback.
Respuesta de ProCook - Doncaster
We appreciate your feedback. We are so glad you had a good experience and found our advice and products helpful.
Great gourmet range
Great gourmet range . I purchased a salad bowl and the assistant was helpful as I wanted to know how to look after it x
16 de diciembre de 2025
Respuesta de ProCook - Doncaster
We're glad you enjoyed your experience with our gourmet range and salad bowl. We appreciate your positive feedback and that our assistant was helpful in guiding you with your purchase.
Respuesta de ProCook - Doncaster
We're glad you had a quick, easy, and friendly experience. Thank you for your positive feedback; we appreciate it!
Respuesta de ProCook - Doncaster
We appreciate your positive feedback; we are so happy to hear you found our staff's knowledge in the shop excellent.
Always buy from Pro cook fabulous…
Always buy from Pro cook fabulous quality products
11 de diciembre de 2025
Respuesta de ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the shop were very helpful…
The staff in the shop were very helpful and knowledgeable
11 de diciembre de 2025
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and helpful.
Brilliant sales assistant who gave time…
Brilliant sales assistant who gave time and advice
10 de diciembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that the sales assistant was helpful and provided excellent advice. Thank you for your positive feedback; we appreciate it.
Staff in Doncaster were very helpful.
10 de diciembre de 2025
Respuesta de ProCook - Doncaster
We appreciate you letting us know our Doncaster staff was very helpful. Thank you for your positive feedback!
Fantastic store - service - products
We have been in today to get some new knives.
We where greeted by the most lovely, polite, knowledgeable lady Tracy who helped us find more than what we were looking for.
We are so very happy with our knives and our magnetic block 😍
We will definitely be back for our next kitchen purchase.
Tracy is a true asset to this company
29 de noviembre de 2025
Opinión espontánea
Respuesta de ProCook - Doncaster
We're happy to hear that you had such a wonderful experience! We appreciate your kind words about the assistance you received and are so glad you are happy with your new knives and magnetic block. Thank you for your positive feedback; we look forward to your next visit!
Wonderful customer service
Wonderful customer service, so helpful and knowledgable about the products
Delighted with item. Will shop there again and recommend to my friends
17 de noviembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that you had such a positive experience with our team and products! We appreciate your recommendation and look forward to assisting you again.
Very helpful assistance who gave me…
Very helpful assistance who gave me good and helpful advice about product I bought
20 de noviembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that you found our assistance helpful and the advice about your product beneficial! We appreciate you taking the time to share your positive experience.
Very good service
Very helpful sales assistant. Gave advice and left us to make own decision
18 de noviembre de 2025
Respuesta de ProCook - Doncaster
We're happy to hear that our sales assistant was helpful and provided you with the space to make your own decision. Thank you for your feedback.
Doncaster pro cook
The staff at Doncaster store were friendly and very helpful
17 de noviembre de 2025
Respuesta de ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy our Doncaster staff were friendly and helpful.
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