I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Ver más
Localización
Cambiar localización7 South Street, DT1 1BL Dorchester, GB
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Consulta las opiniones de los clientes
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Ver más
La empresa ha respondido
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Ver más
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, th... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
7 South Street, DT1 1BL, Dorchester, Reino Unido
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The shop assistant was helpful and…
The shop assistant was helpful and welcoming. Found what I was looking for. Pointed out special offers to me. Shop looked well stocked and inviting.

Respuesta de ProCook - Dorchester
Simple successful purchase
Helpful pleasant staff,large airy shop, easy to find what I was looking for- and it was on offer too!

Respuesta de ProCook - Dorchester

Respuesta de ProCook - Dorchester

Respuesta de ProCook - Dorchester
Permanent sticky labels.
We bought two USB rechargeable salt and pepper mills. They are fine, however they both had white sticky Pro cook labels on them and it is virtually impossible to remove them. The glue must be something industrial as it’s left some sticky residue which will not come off despite repeated soaking.
I urge you not to buy these products - a reasonable looking item ruined by thoughtless labelling.

Respuesta de ProCook - Dorchester
Charming, efficient and professional.
I had bought a faulty item. I was refunded quickly. I didn't have the receipt but they traced the purchase for me.
I then bought a saucepan with their help.
Charming, efficient, professional.
Delighted.

Respuesta de ProCook - Dorchester
Staff very helpful and informative
Staff very helpful and informative. Good quality products.

Respuesta de ProCook - Dorchester
Honestly of the staff with the…
Honestly of the staff with the knowledge of their products regarding compatibility with the hobs on the market. Pleased with their service to the customers.
I was looking for advice and guidance…
I was looking for advice and guidance on some pans and found the Dorchester team knowledgeableaand helpful. It made my purchase easy and on reflection afterwards I'm very pleased with the products I ended up with. Thank you.
Easy process and great staff giving…
Easy process and great staff giving good advice.

Respuesta de ProCook - Dorchester
We really love the shop in Dorchester
We really love the shop in Dorchester, nice products, quality, and the lady was really helpful & professional.
Will definitely buy again and more !

Respuesta de ProCook - Dorchester
A very helpful assistant and a lovely shop to browse in.
The help from the assistant in her recommendation.

Respuesta de ProCook - Dorchester
Pro cook always seem to have everything you need for your cooking experience and again good quality items
As always with pro cook you can go in there and usually find what you're looking for and it's a good quality item and reasonably priced

Respuesta de ProCook - Dorchester
Very happy with the product
Very happy with the product
But disappointed, I could of got 10% off my first order if I looked online

Respuesta de ProCook - Dorchester
Friendly helpful staff
Friendly helpful staff. Always willing to give advice or help with products.
It was my first visit to one of your…
It was my first visit to one of your stores and I must say I was impressed. Your products have excellent build quality and reasonably priced. Since we live in the states we hope someday you will open stores in the US. We understand however if that does that happen anytime soon.
Always a pleasure
Always enjoy shopping, a pro cook. As usual staff are amazing and on this occasion Jason was very helpful and informative as to which item to buy. Absolutely no pressure just good factual information. We’ll be back.

Respuesta de ProCook - Dorchester
Great knife, great service!
Helpful, knowledgeable staff, and a pleasant shopping experience. Looks like a great product (I've only just bought the knife, so time will tell) it's a decent edged AUS 10, 8 inch chef's knife. It has a good weight, and an incredibly comfortable handle. Also a 25 warranty. Can't really ask for more than that!

Respuesta de ProCook - Dorchester
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