The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
Localización
Cambiar localización7 South Street, DT1 1BL Dorchester, GB
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Consulta las opiniones de los clientes
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Ver más
La empresa ha respondido
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Ver más
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
7 South Street, DT1 1BL, Dorchester, Reino Unido
4,8
Excelente
733 opiniones
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Very pleased with my proCook bread…
Very pleased with my proCook bread maker i used brown flour and it made me a perfect loaf of bread.
7 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Good service and very helpful.
18 de enero de 2026
Respuesta de ProCook - Dorchester
We appreciate you letting us know about our good service and helpfulness; it means a lot to our team.
Love this shop in Dorchester
Love this shop in Dorchester.
Well laid out
Staff helpful.
17 de enero de 2026
Very well laid out store with all items…
Very well laid out store with all items easily accessable, and very helpful staff.
13 de enero de 2026
Respuesta de ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store layout and found our staff helpful.
Good friendly staff
Oven tray purchased (to match one we had for Christmas) good selection available so no trouble finding an identical one. Polite and helpful staff, happy to call in again.
15 de enero de 2026
Respuesta de ProCook - Dorchester
We're happy to hear you found a matching oven tray and that our staff were polite and helpful. We appreciate that you're happy to call in again. Thanks for your feedback!
The shop has a good range of kitchen…
The shop has a good range of kitchen equipment and had the article I was looking for. The assistant explained the differences between the products.
13 de enero de 2026
Respuesta de ProCook - Dorchester
We appreciate you noting our selection and the helpful assistance. We are happy to hear that you found what you were looking for in our shop. Thanks for your feedback.
Helpful staff good quality products.
11 de enero de 2026
Respuesta de ProCook - Dorchester
We appreciate your positive feedback regarding our helpful staff and good quality products; we are so happy you enjoyed them!
Respuesta de ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Dorchester
We appreciate you letting us know our staff was helpful! We are so happy to hear about your positive experience.
The assistances were polite
The assistances were polite, helpful and understanding of our requirements. Nothing was too much trouble for them, from finding the right implements at the right size and right quality.
7 de enero de 2026
Respuesta de ProCook - Dorchester
We're so happy to hear that our team was polite, helpful, and understanding of your needs. We appreciate your positive feedback regarding their dedication to finding the right implements for you.
Really helpful in shop and great…
Really helpful in shop and great quality products
17 de diciembre de 2025
Respuesta de ProCook - Dorchester
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and liked our products' quality.
Respuesta de ProCook - Dorchester
We appreciate your positive feedback; we are so happy to hear you found our product knowledge excellent!
Respuesta de ProCook - Dorchester
We appreciate you taking the time to share your positive experience with our team. We are happy to hear that we were helpful and professional.
Staff very helpful
14 de diciembre de 2025
Respuesta de ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The products are good and the staff are…
The products are good and the staff are very helpful
17 de diciembre de 2025
Respuesta de ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy you liked our products and found our staff helpful.
I bought a knife from you previously…
I bought a knife from you previously and have now purchased a second. Excellent quality and the service from your staff was first class.
11 de diciembre de 2025
Respuesta de ProCook - Dorchester
We're happy to hear that you are pleased with the quality of your knives and the service you received. Thank you for your continued support and positive feedback!
Shop staff courtesy was appalling
Shop staff courtesy was appalling. They need how to engage with customers. They say all the right words but in a condescending way. Awful.
15 de diciembre de 2025
Respuesta de ProCook - Dorchester
Thank you for your review, we will pass these comments on to the store.
Helpful Staff
Helpful Staff. Bought knives as a present. Hope the recipiant likes them. Time will tell.
9 de diciembre de 2025
Respuesta de ProCook - Dorchester
We appreciate you acknowledging our helpful staff. We hope your gift is well-received and that the recipient enjoys the knives for a long time.
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